Juan is AMAZING to work with
Juan is AMAZING to work with! He has been able to answer any questions I have had and solve all issues for us.
About Ninety
Data updated- Website
- ninety.io
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 10 reviews
- Replies to negative
- 100% (6/6)
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About this business
Ninety is the all-in-one Business Operating System that helps remote, hybrid and in-person teams drive performance with clarity, accountability, and results. Thousands of growth-minded organizations use Ninety to replace scattered tools with one powerful platform that brings everything—goals, metrics, meetings, responsibilities, and priorities—into focus. Whether you're scaling, aligning teams, or working to improve execution, Ninety makes it simple to measure what matters and turn strategy into action.Try Ninety free for 30 days to see how better performance starts with better alignment.
Written by the business, not verified by us.Is Ninety legit?
Ninety (ninety.io) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-09-06.
What people say
Amazing customer service
Amazing customer service! Felipe went above and beyond to figure out the issue and worked around my schedule to make sure I had my account back. He kept the whole experience light and fun by sending me hilarious images that made me laugh, even while I was frustrated. Truly appreciate the effort and great attitude! Highly recommend! ⭐⭐⭐⭐⭐
Daniela was great
Daniela was great. Stuck with me through a relatively minor issue and figured out what was wrong.
Responsive and Ever-Improving
They are always very responsive to feedback and ideas, as well as helping with issues that I have or suggestions that my team wants to implement. The technology is constantly improving and is adding value for us, the consumer. A strong technical tool when embraced and used correctly.
Exemplary Service!
The team was extremely communicative and timely in researching a billing issue I had. They made me feel confident that they cared to resolve the issue. Top notch service!!!
Juan is an absolute gem
Juan is an absolute gem - not only was we easy to work with, he helped me work through my issue quickly and efficiently. He has the best personality as well and we shared in some unexpected belly laughs - which I appreciated! 5 stars to Ninety and Juan gets 10!! Thank you.. truly!!
ninety has the best customer service of…
ninety has the best customer service of any company I work with in any industry. Daniela is particularly helpful to my clients and me.
Daniela's Exceeded Expectations
Daniela's responsiveness and follow through exceeded my expectations. She went above and beyond to follow through after the fact to ensure I was all set.
Reply from Ninety2026-07-08
Thank you for your kind words. We are delighted that Daniela has been able to ensure you are all set with Ninety!
Excellent EOS Platform Backed by Outstanding Support
We've had an excellent experience with Ninety so far. First, I want to recognize Matthew Poposky, our Account Manager. Matthew has been instrumental in helping us get up and running quickly and successfully. He is knowledgeable, responsive, patient, and consistently professional. His attention to detail and willingness to help have made the onboarding process smooth and efficient. Second, Ninety is an outstanding platform for implementing and managing EOS. It simplifies our Level 10 Meetings, keeps our team aligned, and encourages engagement and accountability across the organization. The software is intuitive, well-designed, and has become an important part of how we operate. I highly recommend Ninety to any organization looking to strengthen execution, improve team alignment, and get more value from EOS.
Reply from Ninety2026-07-08
Hi Jeff, thank you for taking the time to write these kind words. We are happy to hear that Matt has been instrumental in helping you get up and running with Ninety. We are also delighted to hear that it's helping you and your team improve your alignment and capabilities with running EOS.
I just want to rave about ninety.io's…
I just want to rave about ninety.io's customer service. In a world where lots of customer service people do the bare minimum or simply read you a script, I'm so grateful for real people who genuinely care to do a good job and take care of their customers! They are attentive, timely and consistent. That's enough for me!
Reply from Ninety2026-07-08
Hi Ashley! Thank you for taking the time to write this review. We are delighted to hear that our customer service team has been taking great care of you. We aim to please!
Ninety is the only EOS tool worth…
Ninety is the only EOS tool worth investing in.
Reply from Ninety2025-06-05
Hi Nick, we are delighted to hear that you are enjoying using Ninety.
Solid platform for team alignment with room to grow
Ninety.io has been helpful for keeping our team organized and focused on priorities. Clean interface. Solid features like goal tracking, scorecards, and task management. While it does what it promises, some areas feel limited in customization options and the learning curve was steeper than expected. Overall a good solution with potential for improvement.
Reply from Ninety2025-06-05
Hi Bryan. Thank you for your thoughtful review. We appreciate your feedback. If we can help with the customization or you have feature requests, please feel free to reach out to [email protected], or click the chat button in app or on the website. We're here to help!
The core service/product may be great…
The core service/product may be great (I've little idea what it actually is), but I cannot give a good review to companies who do not have ready means of unsubscribing to their emails. Had to dig deep to find their "unsubscribe" button, and I don't like it.
Reply from Ninety2025-06-24
Hi Gavin, We're sorry to hear about your experience with our email. We take all feedback seriously and have shared this feedback with our email team. However, since you mentioned you have little idea what Ninety is, please allow us to introduce ourselves. Ninety is a cloud-based business operating system built for ambitious founders looking to grow their business. We'd love the opportunity to show you with a free 30-day trial. If you're interested, please visit https://app.ninety.io/sign-up to sign-up and our onboarding team would be happy to walk you through how to use Ninety.
It's all EOS systems in one place
It's all EOS systems in one place. I have found it to be pretty user friendly. It's great to log on every week with the teams and do our L10 meetings.
Reply from Ninety2025-05-22
Hi Joe, Thanks for taking the time to tell us about your experience with Ninety. We're thrilled to hear that you find it user friendly and helpful for running your L10 meetings!
Ninety made our EOS transition very…
Ninety made our EOS transition very smooth. We use it for all of our department L10s and Performance Reviews.
Reply from Ninety2025-05-22
Hi Carrie, We're happy to hear that it's been a smooth transition for your team to use Ninety. Thank you for taking the time to let us know about your experience!
Too Expensive!
We are a small office with 6 people. $1200+ per year to use this platform is a very hard ask. We enjoyed coming off of spreadsheets to use this program and I do like the features. It would be better if it integrated to our CRM to allow tasks to carry over to the platforms we see daily rather than having to re-input milestones for rocks, etc.
Reply from Ninety2024-04-19
Hi Jodi, Thank you for taking the time to give us a review. We appreciate your feedback. We are actively working to improve our integration capabilities. If you are interested in becoming a beta tester we will be introducing our improved Zapier integration into beta in the next few weeks. We hope this could be an impactful enhancement for your use cases.
Game Changer!
This platform is an absolute game changer for Level 10 meetings! We started EOS a few months back and were initially manually hosting our own meetings and taking notes as we would go. After the meeting I would then have to compile all the data and create documents to display our To Do's, Issues addressed and remove/add rocks. Ninety has literally designed their program to make hosting our meetings seamless and as easy as possible and all the data stays in one place. It may seem a bit overwhelming at first, but after the onboarding process and first actual meeting running through the program it became the easiest to use and saves us so much time in the long run. At the end of every meeting we receive a Recap and I love the fact we can go into the portal at any time to reference To Do's and any notes we may have entered during the meeting. If you are implementing EOS and hosting Level 10 meetings, I HIGHLY recommend you implement this program. You won't regret it!
great work .
Must-Have Software for Running Your Business
Ninety.io has transformed the way we operate and communicate our organization's vision and needs. An absolute must-have if you are someone sitting in multiple seats in the organization. It has stream-lined our meetings, and it gives me a single place to keep track of all of my priorities across multiple departments - even personal tasks. It's a very easy-to-use software, and the customer support is unmatched. Highly recommend!
Best platform for L10 meetings!
Ninety has been a big help to our weekly Level 10 meetings. It is user friendly and much more streamlined than other similar platforms. We have not yet integrated the employee assessment and performance tracking tools as we did not want to introduce new protocols for everything all at once, but expect they will be a big help to our leadership team as we do.