Easy to work with!
The process of applying for the rental and signing the lease was very easy!
About Nomad
Data updated- Website
- nomadlease.com
- Category
- Money & Insurance
- Location
- United States · Denver
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 67% (2/3)
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Is Nomad legit?
Nomad (nomadlease.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-10.
What people say
As first-time landlords
As first-time landlords, we were honestly a little overwhelmed by the process of renting out our home. After working with Nomad over the past week, we can confidently say that our first impressions have been outstanding. From the beginning, the entire team made the process incredibly easy to understand. They did an excellent job marketing our property, creating a professional listing, communicating with prospective tenants, and coordinating showings. Thanks to their efforts, our home was leased just a few days after it hit the market, which exceeded our expectations. What stood out the most was how responsive, organized, and attentive everyone was. Every question we had was answered quickly, and they took the time to explain each step of the process, giving us confidence that our home was in good hands. Their tenant screening and vetting process also gave us tremendous peace of mind as first-time landlords. We especially want to recognize two members of the Nomad team. Terrence did a fantastic job onboarding us and walking us through the entire process from the start, making sure we understood what to expect. Zach W., our implementation specialist, was an absolute rockstar. He stayed on top of every detail, coordinated everything seamlessly, communicated proactively, and even went above and beyond by adjusting our showing package after our home was leased much sooner than expected. His responsiveness and willingness to help made a stressful process feel remarkably smooth. One thing we really appreciated was that Nomad doesn't make you feel like you're working with just one person—they have an entire team supporting you. It truly felt like we had a village of knowledgeable people available whenever we needed assistance. While we've only been working with Nomad for a short time and have just begun our property management journey together, our experience so far has been excellent. We're excited to see how the management side of things goes throughout our lease, but based on our experience so far, we feel confident that we made the right choice. Thank you to the entire Nomad team, and especially to Terrence and Zach W., for making our first experience as landlords such a positive one!
I had great
I had great Experience everything was simple
Very good communication and quick work…
Very good communication and quick work to get everything done!
Amazing company through and through!
I will not lie. Having an empty property is very stressful. But Nomad has been amazing this second time around providing helpful feedback, support and doing more than their fair share to help me secure some great, responsible tenants. Zach W and his team, (Hwei included) have helped me on every step of the way and I am so happy to report my house got leased in record time! Thank you Nomad!
Asher was a pleasure to work with he…
Asher was a pleasure to work with he was very knowledgeable and understanding to my questions and helped me the best that he could Thanks Asher
Very friendly & reliable service
Very friendly & reliable service. They took care of everything & kept me updated throughout the process. I'm very please with the service Nomad provided.
Nomad provides exceptional service to…
Nomad provides exceptional service to both landlords and tenants. Their platform is highly user-friendly, offering clear, step-by-step instructions that make everything from signing an initial lease to managing renewals completely seamless. I can't thank Nomad enough for creating such an intuitive and stress-free platform. Highly recommended!
Nomad, when you need to rent your property!
Fast, professional and skillful management team!
They were unreachable and no refunds.
They wouldn't publish my listing, and wouldn't refund me. They force you to waive the right to legal action. So after 2 weeks trying to connect with someone, and not being able to advertize, do you think I care about the $99? I can't get those 2 weeks back (plus more if I stuck it out and got an appointment); I care about the time my property was vacant. But I did try to get a refund. After week 1 realizing this was not going to work, I switched gears and tried contacting, just trying to get a refund, but still nobody answers. The last email I got about a refund was: "Hi Cole, We called and emailed last week, sounds like you missed those messages, I'm reaching out today because we've still not been able to reach you. We always speak to every landlord that signs up with Nomad so that we're clear on services, responsibilities, and costs. We'd prefer to work with you as opposed to just keeping the $99 but if we do not connect we keep that $99. Let me know how you'd like to proceed and you can book time with me here. Or just call, email, or text them back. Best, Pierce and Jason" And I also called and emailed back, but they weren't available. I looked at booking times, but they are outside my timezone. My advice, read some of Terms of Service and run. Concerning combination of the "As-Is" service limitations, the strict conditions on "Guaranteed Rent," and the broad indemnification clauses. Here are the specific red flags: 1. "Guaranteed Rent," of course not true, the terms reveal that this guarantee is fragile and can be voided easily, leaving the owner with significant liability. Section 2.12 lists scenarios where Nomad can pause or terminate payments immediately, often requiring the owner to **repay** money already received: * **Habitability Issues:** If a tenant claims the property is uninhabitable (even if the claim is just an allegation), Nomad can stop payments and demand a refund (**Section 2.12.4**). * **Unauthorized Lease Changes:** If you modify the lease or rent amount without Nomad's *written* pre-approval, payments stop, and you must refund all payments made during the violation (**Section 2.12.3**). * **Tenant Non-Move-In:** If the tenant never actually moves in, you must return *all* Guaranteed Rent payments within 30 days (**Section 2.12.1**). * **Cap on Liability:** If a tenant is evicted, Nomads liability is capped at only **three** rent payments (two they already paid plus the security deposit you hold) (**Section 2.6.3**). 2. You Are Solely Responsible for Everything (But They Take the Rent) **Section 8** and **Section 9** explicitly state that Nomad is **not** a property manager. * You must handle all maintenance, repairs, inspections, and legal compliance (**Section 9.3, 8.2**). * You are solely responsible for the property's condition and any injuries on the premises (**Section 9.6.8, 11**). * **However**, **Section 2.11** states that by accepting their service, you **assign all rights to the Tenant Rent to Nomad**. This means Nomad collects the money from the tenant, but you remain 100% liable for the property's condition and legal obligations. 3. Broad Indemnification (You Pay for Their Mistakes Too) **Section 18** requires you to **indemnify, defend, and hold harmless** Nomad for almost anything, including: * Claims arising from your use of the platform. * Your breach of the lease. * Damages related to the property. * **Crucially**, this protection for Nomad applies even if the claim arises from your actions, but the clause is so broad it effectively forces you into a defensive position for any dispute involving the property, even those potentially caused by Nomad's third-party vendors, unless you can prove "gross negligence" on Nomad's part (**Section 18**). 4. Arbitration and Class Action Waiver The agreement forces you into **binding individual arbitration** and waives your right to a **jury trial** or **class action lawsuit** (**Section 22**). * This prevents you from joining with other owners to sue Nomad if there is a widespread issue. * You must first attempt a 60-day informal negotiation before even filing for arbitration (**Section 22.2**), which can delay resolution significantly. 5. "As-Is" Warranty Disclaimer **Section 20** states the service is provided **"AS-IS"** with **no warranties** of any kind. They explicitly disclaim that the service will be error-free, uninterrupted, or that their lease forms are legally compliant with local laws. **Section 12** specifically warns that their lease forms may not reflect current local laws, placing the burden of legal compliance entirely on you.
Reply from Nomad2026-07-15
Thank you for taking the time to leave your feedback. We are sorry to hear about your frustrations with the process of listing your property and ultimately canceling your services with us. We have attempted to contact you multiple times via both phone and email but have been unable to connect. Please get back to our team as soon as you can so that we can connect and resolve these issues directly.
Jeff from Nomad was extremely helpful…
Jeff Schmitt from Nomad was extremely helpful and responsive. I was able to text him questions throughout the whole process and he got back to me quickly. This was very helpful once I had an applicant who had questions and I had questions regarding the lease. Everything went seamlessly.
Had great service regarding my questions
Inquired about services spoke to Giovanny and was super pleasant and answered all my questions clearly. Thank you
Holding rent fully paid by tenant on time, not dispersing
So far, I haven't seen the benefit. My tenant paid security deposit & first month's rent in full on the 30th. Lease executed on the 1st. According to the contract, I should be getting over $2000 for my first month after their platform fees. I got an email said I get $0 this month. 10 days after rent paid in full. Tells me to go to my portal to see the calculation but there is NO calculation or listing of anything for the full deduction of the rent. I feel like being scammed. Are they holding customers' cash for other usage? Imagine $2000 per property with tens of thousands of properties; that's a big amount of holdover cash. Update: I got a call from a Nomad Lease staff, saying they will remit rent to me. I can see $2000 in my profile but NO WAY to transfer that money to my bank. So, they are still holding the money, 17 days after they received $8500 from my tenant.
Reply from Nomad2026-07-14
Thank you for taking the time to leave your feedback. We take owner payment concerns seriously and want to make this right. We attempted to locate your account using the name and email address attached to this review, but weren't able to match it to any account in our system. Please email us directly at [email protected] with your full name and property address so that we can connect and resolve this directly.
They engage with me in a positive and…
They engage with me in a positive and productive manor.. proactive and productive business model...keep up the good work..
Excellent experience with Nomad
Excellent experience with Nomad! Jackie, Sid, and Kalene made the entire leasing process effortless—from the photo shoot and listing to finding a great tenant. They were responsive, professional, and always just an email or text away. The results were impressive: 18 inquiries, 8 showings, multiple applications, and a signed lease within 24 hours of the first showing. Highly recommend Nomad to any landlord looking for an efficient, tech-enabled property management team.
Zach W and his team were incredibly…
Zach W and his team were incredibly helpful throughout the process and made managing our rental an extremely positive experience. The app was great and the team helped me to navigate building access issues based on their past experience.
Great customer service
I’m so happy to choose Nomad , Great customer service, easy rental assistance, rent my place so fast , with lovely tenants 🙏👌
Agent was very attentive and always…
Agent was very attentive and always letting us know what the next step we had to take
Another fantastic experience with Nomad!
Had another great experience with Nomad coming from the Landlord side. They are so easy to work with. We usually work with Zach who is so amazing! This time we got to work with Hayley as well who was absolutely phenomenal. I had to do multiple lease changes and addendums but she solved every problem I threw at her and still managed to say, “happy to help!” I just can’t say enough about that girl. Oh, and Pat, too! Jeeze this place has so many good people. Please check them out, I’m picky as hell and I have nothing to complain about with them!
Nomad was easy to navigate once we…
Nomad was easy to navigate once we figured things out. The lease agreement was straightforward and the people helping were helpful and positive. Thank you Byshee, Bri, and Sophia.