Noom (noom.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I paid upfront for my GLP1. Package Never arrived, Customer Service is Nothing but obviously AI and completely jerking me around. So Far, Noom is OK with completely Stealing Stealing from me. I am not interested in the rest of their app. I simply wanted the GLP1, I thought Noom was trustworthy, Instead, they Completely Stole from me. Very Dissappointed!
Reply from Noom2026-08-03
We are so sorry to hear about the negative experience you have had, Lisa. We have requested some additional information to help us find your account. When you have a moment, please respond to that request, and our support team would love to make this right.
I have used Noom med for over a month now. It’s a great weight loss program that supports you every step of the way. The app is like having an entire support team at your fingertips.
Reply from Noom2026-08-03
We love to hear that you’re feeling encouraged and supported throughout your journey with Noom, Heidi! You’ve got this!
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Lori美国 · 2 reviews · Experienced 2026-07-26 ·
★★★★★
Noom has been great so far
Noom has been great so far. Logging the food is super easy but the part I like the most are the short lessons.
Reply from Noom2026-08-03
We're so glad that you are enjoying the daily lessons, Lori! Thank you for being the best part of Noom!
This app has become my favorite to track my water, steps and healthy habits. It also rewards you for completing challenges that help you get to a better and healthier you. Amazing app keep it up.
Reply from Noom2026-08-04
This made our day, Phoebe! We're so glad you're enjoying the app and having fun tracking your progress while building healthier habits. Keep up the amazing work!
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Greggory美国 · 3 reviews · Experienced 2026-08-03 ·
★★★★★
I would recommend this app to anyone…
I would recommend this app to anyone looking to change their life. Not a weightloss program, no gimmicks, just education about calorie density/intake versus activity and movement. Break those old tapes of bad and good food and get back to eating the things you want and everything from tracking calories to weigh ins and portion/quality of food control is all done in a positive light.
Reply from Noom2026-08-04
What a thoughtful review—thank you, Greggory! We're thrilled the program has helped you build a healthier relationship with food and create lasting habits.
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Marie Seay美国 · 1 review · Experienced 2026-07-03 ·
★★★★★
I love the education I have received…
I love the education I have received through the app and just feeling accountable to the program. the challenges get me out of my comfort zone.
Reply from Noom2026-08-04
Thanks for sharing, Marie! We love hearing that the lessons and challenges are helping you grow while keeping you accountable.
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Jan美国 · 1 review · Experienced 2026-08-03 ·
★★★★★
Easy to follow
They provide clear, easy to understand instructions on how to benefit from the program.
Reply from Noom2026-08-04
We're happy to hear that, Jan! It's great to know you're finding the program easy to follow and the guidance clear and helpful.
I am on day 8 of using Noom Premium and LOVING IT!
I am on day 8 of using Noom Premium. I am very impressed with the adaptive calorie limits, food logging process (including accurate photo analysis of meals). With Noom, I have a 24/7 personal trainer (huge access to workouts, meals and scientific studies for the most effective weight loss). So glad I don't feel alone on my weight loss journey.
Reply from Noom2026-08-03
We’re so happy to hear that you’re enjoying your journey with Noom, Kathy! Keep up the amazing work!
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Rhonda美国 · 4 reviews · Experienced 2026-07-31 ·
★★★★★
Noom is AMAZING!
Noom is amazing! I have learned so much it is a great app!
Reply from Noom2026-08-03
We love to hear that you’re learning so much from Noom, Rhonda! Thanks for letting us help you find your healthy balance!
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Melissa美国 · 1 review · Experienced 2026-08-02 ·
★★★★★
Noom Med has really made a difference…
Noom Med has really made a difference in my life! I love all the tools and support available. I feel like I am finally able to make some sustainable lifestyle changes.
Reply from Noom2026-08-03
We are so inspired by your dedication to your wellness, Melissa! Thanks for letting us help you find your healthy balance!
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Linda Phelps美国 · 1 review · Experienced 2026-08-01 ·
★★★★★
Great program to educate on al kinds of…
Great program to educate on all kinds of things that help us understand why we have gained, how to lose not ony pounds but keep energy levels high. There is also alot of things to help with exercise and it is So easy to record meals. They have multiple ways to record. If you do the premium part, you will find a real friend who really cares about you! They track all kinds of health related issues.
I love that you don’t have to eat what they tell you, but you can eat whatever you want. They make great suggestions as to how to make what you ate to be better for either your health and/or your weight loss. I cannot say enough good things about Noom. If you need help (even with 10 lbs or 100 lbs) give Noom a try. I don’t believe you wil be sorry if you are really interested in losing weight and eating healthy.
Reply from Noom2026-08-03
We're so happy to hear how much you've been enjoying your experience, Linda! Thanks so much for being the best part of Noom!
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Linda Malik-Shaffer美国 · 3 reviews · Experienced 2026-08-02 ·
★★★★★
Noom is easy to use and covers a lot of…
Noom is easy to use and covers a lot of topics concerning weight loss
Reply from Noom2026-08-03
This is what we love to hear, Linda! At a time when so many things feel complicated, we want wellness to be simple! Congratulations on all of your hard work!
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customer美国 · 3 reviews · Experienced 2026-04-30 ·
★★★★★
It works well I love it
Reply from Noom2026-08-01
We love hearing that! Thanks for sharing—we're so glad you're enjoying your experience with Noom!
They tricked me into paying for a full 6 months when I signed up for a trial. They also are corny
Reply from Noom2026-08-01
Thanks for letting us know! We have requested some additional information to help us find your account. When you have a moment please respond to that request and our support team would love to make this right.
I used Noom several years ago to lose about 15 pounds that I had struggled with for years. I had great success and kept it off for several years. But some metabolism and life changes crept some of the weight back on. I trust Noom's values and process so was excited to try the medical side. I am seeing results, and a bit faster than with the original Noom, so that's great. I love their tracking mechanisms, lessons, and tools like body scan and face scan, it's pretty awesome.
Reply from Noom2026-08-03
We’re so happy to hear that you are finding success with Noom, Raychel! Keep up the motivation!
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Gabe美国 · 1 review · Experienced 2026-07-31 ·
★★★★★
No regrets! I ENJOY this program.
Noom not only was effective at guiding me to lose weight, but I have gained a more energetic & positive outlook. Noom works!
Reply from Noom2026-08-03
That's what we love to hear, Gabe! Thank you so much for making us a part of your health and wellness journey!
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John Gatto美国 · 1 review · Experienced 2026-08-01 ·
★★★★★
Wonderful support!
Reply from Noom2026-08-03
It's wonderful to hear that you are feeling so supported throughout your journey with Noom, John! Thanks for letting us help you find your healthy balance!
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Brian美国 · 2 reviews · Experienced 2026-07-31 ·
★★★★★
I love the help and support with Noom
I love the help and support with Noom! This has been a very positive experience!
Reply from Noom2026-07-31
This is the best news, Brian! Thanks so much for taking the time to share your review and experience with us!