Noom (noom.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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J Weerd · 1 review · Experienced 2026-06-02 ·
★★★★★
Noom's Customer Service employees…
Noom's Customer Service employees (their "Care Coordinators") are deplorable. I have asked them to delay my shipment multiple times due to travel or being out of town, and they have continuously failed to do so. Sometimes they even send the medication early. Once they sent it to an old address of mine that hadn't been in my account for over a month. Since the medication has a short shelf life and needs to be refrigerated, it's important the medication only be shipped to me when I'm home. Why is this so hard for Noom to manage?
Reply from Noom2026-07-14
Thanks for letting us know about your experience. We have requested some additional information to help us find your account. When you have a moment please respond to that request and our support team would love to look into this!
I have successfully lost 80 lbs with this program. Highly recommend
Reply from Noom2026-07-14
Jeanna, eighty pounds is an incredible accomplishment! Congratulations, and thank you for letting Noom be part of such an inspiring journey.
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Sasa · 1 review · Experienced 2026-07-12 ·
★★★★★
Worked very well for me…
The support was excellent and responsive. The tools were helpful, the nutrition info, goal setting and progress reporting helped a lot. The support was there you needed it, not overly invasive but a salable. The psych tools and courses were interesting for the most part, but I felt that with my background it was reiterating dnd reframing what I already was familiar with. The coach was interesting and supportive, though the questions she asked seemed basic and repetitive. Overall, the experience worked for me.. kept me accountable and gave me the platform to develop routines and habits that are holding after meds! I am very pleased. The work is worth it, the support is there for the using.
Reply from Noom2026-07-14
What a thoughtful review—thank you, Sasa! It’s especially rewarding to hear the habits you built are sticking long after the medication.
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Herb Torberg · 1 review · Experienced 2026-07-13 ·
★★★★★
The product worked great
The product worked great, the service is excellent, and the app worked to great support of the weight loss.
Reply from Noom2026-07-14
We appreciate you sharing your experience, Herb! It’s great to hear the app and support have been valuable throughout your journey.
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JB · 1 review · Experienced 2026-07-13 ·
★★★★★
It's working!
Access to medication at an affordable price and fewer barriers is why I chose Noom. And it's working!
Reply from Noom2026-07-14
JB, that’s what we love to hear! Wishing you continued success on your journey.
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Edward S Tuomey · 1 review · Experienced 2026-07-12 ·
★★★★★
Exactly what I needed
Exactly what I needed. Looking forward to meeting my goals and establishing a sustainable relationship with food.
Reply from Noom2026-07-14
Here’s to reaching your goals and building habits that last, Edward! We’re cheering you on every step of the way.
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Skelton · 3 reviews · Experienced 2026-07-13 ·
★★★★★
I have lost 18 lbs since starting Noom
I have lost 18 lbs since starting Noom. I am now at a plateau, but continuing to practice new heathy habits and changes in hopes to losing more as time passes. I really feel like the app and tracking my habits has helped me create changes that I will maintain and be able to keep weight off.
Reply from Noom2026-07-14
Skelton, eighteen pounds is an incredible milestone! Building habits that last is one of the biggest wins—keep it up!
I like Noom it gives me tools to track my food, understand weight lose, snd support when I have questions. I do so much better losing weight and have accountability to ensure my goal is meet quickly. I love Noom.
Reply from Noom2026-07-14
Love hearing that the tracking tools and support are helping you stay focused. Keep up the great work, Jackie!
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Kimberly Luna · 1 review · Experienced 2026-07-11 ·
★★★★★
It has been easy so far!
Reply from Noom2026-07-14
Off to a great start, Kimberly! We hope the rest of your journey is just as smooth and rewarding.
Noom is working with my entire body & mind. The plan is easy, comprehensive and the staff are fantastic. They listen and respond to my questions and concerns. Finally, their program isn’t breaking my budget.
Reply from Noom2026-07-14
Whole-person wellness is exactly what we strive for, Gail. We’re so happy the program has been a great fit for you!
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Susan Miller-Pinhey · 1 review · Experienced 2026-07-12 ·
★★★★★
Excellent information
Excellent information. Easy to use and great at motivating me to do better regarding my health. Highly recommend.
Reply from Noom2026-07-14
We love hearing that the program has helped keep you motivated, Susan. Wishing you continued success!
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Tom I. - Knoxville, TN · 3 reviews · Experienced 2026-07-12 ·
★★★★★
Completely change your relationship with food and eating.
If you want to create a healthy relationship with food, Noom is the program for you. It includes helpful daily lessons that takes only minutes a day. You'll enjoy setting personalized goals. the variety of tools available to monitor your progress and of course, your successes. Noom has exceeded my expectations.
Reply from Noom2026-07-14
Changing your relationship with food is such a meaningful achievement. Thanks for letting us be part of your journey, Tom!
Congratulations on your results, Kathy! Thanks for letting us be part of your journey.
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Sarah Loyd · 1 review · Experienced 2026-07-10 ·
★★★★★
Accountability and Motivation
Noom helped me be accountable and motivated while also providing the resources I needed. It’s great!
Reply from Noom2026-07-14
Accountability can make all the difference, Sarah. We’re so happy Noom has helped you stay motivated and moving toward your goals!
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Debra Reese · 1 review · Experienced 2026-07-11 ·
★★★★★
I lost 27 lbs on Noom
I lost 27 lbs on Noom. I like the accountability the app provides.
Reply from Noom2026-07-14
Congratulations on losing 27 pounds, Debra! It’s great to hear the app has helped keep you accountable along the way.
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Dorene · 1 review · Experienced 2026-07-11 ·
★★★★★
Noom has helped me be a healthier person
Noom has helped me to lose weight better than anything else I have tried. I have learned that portion control is my biggest problem. I also have learned that I don't have to forgo treats forever. Occasionally having a treat helps me stay on track better than forbidding them.
Reply from Noom2026-07-14
Finding balance instead of perfection is such a powerful mindset, Dorene. Thanks for sharing your experience!
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Michael · 1 review · Experienced 2026-07-10 ·
★★★★★
Love my Noom Med Program
Love my Noom Med Program. Been on it 78 days and lost 13 pounds...it has a great app and the support is remarkable. I have a team that supports me, a coach, a Dr. and team of Care Coordinators. You never feel alone in this journey.
Reply from Noom2026-07-14
Michael, you’re never alone on this journey! Thanks for sharing—we’re honored to be part of your support team.
The app is amazing. From all the detail information, coaches, and the care team, I feel confident to reach my goals. There’s no judgment, just support!
Reply from Noom2026-07-14
Confidence goes a long way, Esteffany! We’re thrilled you’re feeling supported as you work toward your goals.
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Trisha · 1 review · Experienced 2026-07-11 ·
★★★★★
Very easy plan to follow
Very easy plan to follow. Medication instructions were clear. I felt very supported by my coach Michelle. I was so happy I joined and have been very pleased with my weight loss!
Reply from Noom2026-07-14
Trisha, hearing that you felt supported by your coach and found the program easy to follow means so much. Congratulations on your progress!
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Brenda · 5 reviews · Experienced 2026-07-09 ·
★★★★★
Noom gave me the coaching
Noom gave me the coaching, and the tools needed to lose the weight and maintain a healthier lifestyle.
Reply from Noom2026-07-10
We love to hear this awesome feedback, Brenda! We're so happy to help you achieve your goals and wish you more success to come!
