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Nordic Knots

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102 reviews

4.4102 reviews
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About Nordic Knots

Data updated
Website
nordicknots.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
92% (11/12)
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About this business

Nordic Knots was founded on the Scandinavian tradition of functional design with a minimalist aesthetic. That's why we use only high-quality materials that put timeless Scandinavian design in focus, as well as ethical production practices, to create great rugs and curtains that last. It sounds simple, but we know it’s not easy to find rugs and curtains that look right, feel right, and are made right.

Written by the business, not verified by us.

Is Nordic Knots legit?

Nordic Knots (nordicknots.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how gorgeous and exceptionally well-made the products are, often praising the wonderful modern designs and the wonderfully soft feel of the wool. People also genuinely appreciate the helpful support team, noting that the overall purchasing process is wonderfully smooth and the customer service is extremely attentive. Some reviewers were not happy with unexpected delivery delays and frustrating issues with the courier services used for shipping. A few other people also felt that the excessive material shedding, unpleasant chemical smells, and occasional product flaws were quite disappointing.

Auto-generated from all reviews of this business. For reference only.

What people say

Good rugs, terrible delivery

Good looking rugs well made with great quality wools. But NK should stop using FedEx. I bought two rugs and on both occasions had issues with the delivery, NK should seriously consider replacing FedEx at least in the UK.

Reply from Nordic Knots2025-12-14

Hi JB, thank you so much for your honest feedback! This is very valuable feedback for us--so sorry to hear you had issues with FedEx. We have requested your information via Trustpilot so we can look into your order more closely!

Weird experience so far

My order said would ship on Oct 21st. No shipment, have been charged. Have contacted customer service and received a vague response and then once I asked anything further they stopped responding. I’ve never had an issue when receiving the samples we purchased, but the rug selected said available now. Just don’t communicate an incorrect timeline and then not provide any satisfactory updates. Updated my experience, as Sandra was very communicative and helpful and got in touch with the right teams within the shipping department to rectify the delays.

Reply from Nordic Knots2025-10-24

Hi Madeline! We are so sorry that you haven't received your package yet. We have reached out via email to ensure you have information about your package--please look out for an email to you :)

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