Their stuff doesn't come working
Their stuff doesn't come working my gimbal doesn't tilt up and down well the ai loses tracking of me and goes to some random location Not at all happy with this
About OBSBOT
Data updated- Website
- obsbot.com
- Category
- Media & Publishing
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 57 reviews
- Replies to negative
- 39% (7/18)
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About this business
Founded in 2016, OBSBOT focuses on Autonomous Imaging, driven by the mission to achieve "Imaging Freedom for All." We believe that at its core, imaging is about the pure freedom to capture and communicate. It should never be restricted by complex operations, steep learning curves, or expensive gear. Technology delivers its ultimate value when it remains invisible and serves people—and we are here to define the future of imaging experience through innovation.By seamlessly integrating our three core technologies—AI algorithms, motion control, and optical synergy — we have built an end-to-end AI Autonomous Imaging system. Spanning everything from hardware capture and smart control platforms to content storage and sharing, this ecosystem drastically lowers the barrier to both professional creation and human connection. Today, backed by over 140 patents, our technology and user experience are trusted by creators in more than 150 countries and regions worldwide.Moving forward, OBSBOT will continue to lead the autonomous imaging industry, empowering everyone to create effortlessly, express themselves freely, and achieve true Imaging Freedom for All.
Written by the business, not verified by us.Is OBSBOT legit?
OBSBOT (obsbot.com) has a 3.8 out of 5 rating on OK.one, based on 73 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 39% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the exceptionally sharp image resolution, vibrant colors, and the overall high quality of the video equipment. Many consumers also mention that the compact devices are very straightforward to set up and use for various live streaming needs. However, some people mentioned that the hardware can occasionally experience slow response times, unexpected heating up, or minor focusing issues. Some reviewers noted that technical performance and connectivity can sometimes be unstable or sluggish during standard daily use. A few individuals experienced occasional charging difficulties and other minor operational hiccups with their units.
Auto-generated from all reviews of this business. For reference only.What people say
Great ordering and delivery experience! - Also a great product!
--- ORDERING & DELIVERY EXPERIENCE --- I ordered the OBSBOT Meet 2 camera on Thursday, March 6th. I received order confirmation and dispatch notification on Friday, March 7th. I also received the tracking ID from FedEx, showing my camera was being shipped from China. Today, 10th March, I received my OBSBOT Meet 2 camera, delivered by FedEx at 10:01 AM (UK)! There were no import taxes to pay. Honestly, I only read the Trustpilot reviews after I purchased, and I was very worried. However, my personal experience here is that OBSBOT has been great. Given my order came from China, superb service receiving it in 2 working days. ---CAMERA REVIEW - OBSBOT MEET 2 --- It's a great piece of kit! I downloaded the software in advance of connecting the camera (I am on a Mac). After connecting the camera, it just worked. It was very easy to adjust all the settings, and it is a huge improvement on my previous webcam. The quality of the image is amazing, and the range of controls available is another huge improvement on my previous webcam. Based on my experience, I would recommend OBSBOT, both in terms of the product and also, customer experience.
scammers
scammers! I didn't receive my order at all.
Buyer Beware.. Look Elsewhere
Originally I was excited to try these cameras so I'd purchases the Tiny 2 and the Tail Air for a multi-camera test. Ultimately, I ended up placing 3 separate orders within the time span of a week (cameras & accessories). Their website stated that the items ship from the US. Well, of my 3 orders, 2 arrived missing items from the shipment. I now see additional shipping notifications from China and I have no idea why, as my account on their website says the orders have been fulfilled. I reached out to their support but have yet to receive a reply. I'll contact PayPal and my card issuer for a resolution. The cameras worked okay so far, however, I would not recommend anyone to invest significantly with OBSBOT products. Their support is email only and so far non-existent. As someone one told me "it only takes one match to burn down a building". Well metaphorically, if that building were my confidence in this company, consider this experience as the lit match and the building is burning to the ground. I'm still waiting to hear from them with respect to the missing items I'd purchased.
Import Fees Wipe Out Black Friday Discount
As per Richard Bence. Was super psyched to eventually get ObsBot's fantastic Tail Air PTZ Camera. Still love the camera itself!! However FedEx just sent me an email for another £70 in import fees. Looking at the Black Friday discount had I purchased from Amazon UK Seller Remo Tech UK which is ObsBot's parent company I wouldn't have had any fees and it would have been the same exact price. Coulda bought other tech items on sale and saved this purchase for later given the discount was negated. Disappointing. When clicking buy on the product page it should direct you to their storefront in your country. If it's smart enough to change the currency into £s it should send you to the most efficient storefront.
Watch out for duty costs
Be very careful buying from this company. They don't sort import duty so the overall cost is likely much higher once you get the FedEx bill on top. Once you factor all the costs in there are much better value options out there.
Avoid
On 6/02/2024 we ordered obsbot tiny remote control 2. We got confirmation on email and we was waiting. On 14/02/2024 I send them email asking what is going on with order. No response at all. On 18/02/2024 I filled charge back and finally they answered, and send item on 18/02/2024 from china... Joke company, on amazon was same price delivery next day I'm regretting ordering from this site 1/5
"Crystal Clear Conferencing: A Worthwhile Investment in Video Quality and Performance"
It has been a greatest gadget for my video conferences with its crisp image quality and reliable performance. Definitely a worthwhile investment.
Exceptional Customer Service: Obsbot Resolves Issues with Speed and Excellence
I had an issue with my device and the customer service team at Obsbot was outstanding. They were quick to respond and provided a solution that exceeded my expectations. Highly recommend for their support.
Trusted person
Unfortunately the company Remo Tech Co., Ltd. (which stands behind OBSBOT) is not able to get their app that comes with their flagship product OBSBOT TinyCam 4K fixed to run with current version of Windows 11. This degrades the expensive PTZ camera to a non PTZ webcam which you normally pay 10 times less for than for the 4K OBSBOT TinyCam 4K. Their support initially answered fast but seems not to understand precise customer descriptions/issues
FedEx did not deliver, OBSBOT resolved the issue anyway
I have bought a new USB-camera (Tiny2) but when it was shipped via FedEx, the package never arrived. Opened a Case with FedEx, but they do reply at all. Also asked OBSBot if they (as a sender) can get extra information on the delivery. OBSBot also opened a case with FedEx and in parallel sent me a new camera. Before FedEx has responded, I have received the new camera. The camera works really well and the service of OBSBot to resolve the issue is outstanding. Will buy again.
OBSBOT TinyCam 4K not compatible with Windows 11
Unfortunately the company Remo Tech Co., Ltd. (which stands behind OBSBOT) is not able to get their app that comes with their flagship product OBSBOT TinyCam 4K fixed to run with current version of Windows 11. This degrades the expensive PTZ camera to a non PTZ webcam which you normally pay 10 times less for than for the 4K OBSBOT TinyCam 4K. Their support initially answered fast but seems not to understand precise customer descriptions/issues.
Dont buy now
Updated to the latest software and the camera is now rendered useless. don't purchase until they have fixed it. ** Update 3 years later, its not fixed.**