The product is great
The product is great. the resolution of the camera is great. I just wish that the resolution of the Tiny 2 was able to get wider. But it works. Behind that its great.
About OBSBOT
Data updated- Website
- obsbot.com
- Category
- Media & Publishing
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 57 reviews
- Replies to negative
- 39% (7/18)
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About this business
Founded in 2016, OBSBOT focuses on Autonomous Imaging, driven by the mission to achieve "Imaging Freedom for All." We believe that at its core, imaging is about the pure freedom to capture and communicate. It should never be restricted by complex operations, steep learning curves, or expensive gear. Technology delivers its ultimate value when it remains invisible and serves people—and we are here to define the future of imaging experience through innovation.By seamlessly integrating our three core technologies—AI algorithms, motion control, and optical synergy — we have built an end-to-end AI Autonomous Imaging system. Spanning everything from hardware capture and smart control platforms to content storage and sharing, this ecosystem drastically lowers the barrier to both professional creation and human connection. Today, backed by over 140 patents, our technology and user experience are trusted by creators in more than 150 countries and regions worldwide.Moving forward, OBSBOT will continue to lead the autonomous imaging industry, empowering everyone to create effortlessly, express themselves freely, and achieve true Imaging Freedom for All.
Written by the business, not verified by us.Is OBSBOT legit?
OBSBOT (obsbot.com) has a 3.8 out of 5 rating on OK.one, based on 73 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 39% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the exceptionally sharp image resolution, vibrant colors, and the overall high quality of the video equipment. Many consumers also mention that the compact devices are very straightforward to set up and use for various live streaming needs. However, some people mentioned that the hardware can occasionally experience slow response times, unexpected heating up, or minor focusing issues. Some reviewers noted that technical performance and connectivity can sometimes be unstable or sluggish during standard daily use. A few individuals experienced occasional charging difficulties and other minor operational hiccups with their units.
Auto-generated from all reviews of this business. For reference only.What people say
You definitely need to know what you're…
You definitely need to know what you're getting. Good value, a little niche, decent interface, I use it pretty regularly
Software is problematic and glitchy
Reply from OBSBOT2026-10-12
Hi Chris, We're sorry to hear that you've been experiencing issues with our software. Could you please let us know which OBSBOT product and software you're using, and what specific issues you've encountered? We'd love to learn more about your experience and help resolve the problems. Thank you for your feedback!
Obsbot Tail air 2 is my 2nd camerman
Obsbot Tail air 2 is my 2nd camerman. I particularly like the ability to pre-set the shots then jump between them. I livestream sheepdog sports. This camera has been a real boost.
Not for beginners…
Not for beginners… I’ve had this camera for 6 months and have never figured out how to make it work. The online reviews are fabulous…. But you have to have a masters degree in computer engineering to figure this thing out.
Reply from OBSBOT2026-09-17
Hi Friend, We’re very sorry that your experience with the product has not been as smooth as expected. We checked our records and found that the email address associated with your review only has a purchase record for an NDI License Key in our official store. To better understand your setup and provide the most relevant assistance, could you please let us know whether you are using an OBSBOT Tail 2 or OBSBOT Tail Air? For reference, both product pages provide detailed setup resources: OBSBOT Tail 2: https://www.obsbot.com/store/products/obsbot-tail-2 OBSBOT Tail Air: https://www.obsbot.com/store/products/obsbot-tail-air On each product page, you can find the User Manual under the Download section in the upper-right corner. You can also scroll to the bottom of the product page to find various demo and tutorial videos covering setup and usage. If you encounter any issues while using the product, please feel free to contact our after-sales technical support team at [email protected]. Our technical support team will be happy to assist you and provide further guidance to help resolve any issues you may encounter. We truly appreciate you taking the time to share your feedback, and we hope our support team can help provide you with a better experience.
Webcam is working fine
Webcam is working OK for my basic needs. Easy set up. Still need to fiddle with the settings as the auto focus seems to wander to different areas and blurs out some of the important scenes.
I’d really like to be able to record…
I’d really like to be able to record remotely without being hooked up to Wi-Fi right now. The system doesn’t allow me to do that.
Reply from OBSBOT2026-09-16
Hi Walton, Thank you for sharing your feedback. We understand that you'd like to be able to record remotely without having to rely on a Wi-Fi connection. We appreciate you sharing this use case with us. We'd be interested in learning more about your setup and the specific recording workflow you're trying to achieve, as this will help us better understand your needs and share the feedback with our product team. If you'd like, please let us know which OBSBOT product you're using and how you'd ideally like the remote recording workflow to work. Best regards, OBSBOT Support Team
Excellent products I just give three…
Excellent products I just give three stars just because ,sometimes is slow on the response or the light often is dark have to give some time en move the controls and after a few seconds respond I don't really know why but after that is great product I totally recommend.
Reply from OBSBOT2026-09-16
Hi Miguel, Thank you so much for your feedback and recommendation! We're really glad to hear that you're enjoying the product overall. Regarding the indicator light, its brightness can be adjusted in OBSBOT Center, so you can increase it if you find it too dim. As for the delayed response you mentioned when using the controls, we'd be happy to look into that further, as there could be different factors involved depending on the product and setup. If it continues to happen, please feel free to let us know which OBSBOT product you're using and a little more about when you notice the delay, and we'll be happy to help. Thank you again for sharing your experience with us! OBSBOT Support Team
My Obsbot Tail Air is nothing but an expensive paperweight.
I have an Obsbot Tail Air 2 and an Obsbot Tiny 2. The Tiny 2 works great and I don't have an issue with it. But the Obsbot Tail Air 2 has become a glorified paperweight. When I was using it to teach my online class, I always had the stress of never knowing when it was going to work or not. It would sometimes refuse to charge, and then would suddenly charge out of nowhere. I bought the replacement charger twice because the forum suggested the might be the problem. It did not fix the problem. Finally, it just completely stopped charging and I use it now as a very expensive paperweight. By default you charge it using a USB port and the Obsbot USB-C charger. And that it a large part of the problem. There is a dedicated docking and charging port on the bottom, but the dock for it is more expensive than the Obsbot! I bet if there were a charger that you could connect to the charging port at the bottom, that was affordable, some of these problems might disappear. I'm not the only one who's had this issue, if you look online, many people have had this issue. It's a shame because when it worked, it was awesome.
Reply from OBSBOT2026-09-14
Hi Ricky, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience and the inconvenience caused. We’ve taken note of the issues you mentioned and have reached out to you via email so that we can learn more about the situation and assist you further. Please feel free to reply to our email when convenient. We’ll closely follow up on this matter and do our best to help resolve the issue. Thank you again for bringing this to our attention.
I was expecting a much better IA…
I was expecting a much better IA alignment and tracking.
Excellent
Excellent, I prove it in the baby shower of my daughter
Bought this for my Mac…
Bought this for my Mac - dreadful product. Slow, turns off constantly, Mic doesn’t work very well - a complete waste of money
Reply from OBSBOT2026-09-11
Hi, We’re truly sorry for your experience and the inconvenience caused. We’d really appreciate the opportunity to look into these issues and help resolve them. If possible, please share more details about the problems you encountered, along with any relevant logs or information, so our team can investigate further. You can also reach our technical support team directly at [email protected] for assistance. We’ll do our best to understand what happened and find a suitable solution for you. Thank you for bringing this to our attention, and we sincerely apologize again for the disappointing experience.
I had a physical problem with the power of the camera.
I had a physical problem with the camera after 6 months of us. Contacted customer support. First they tried to blow me of and then asked all kinds of questions, which I answered. It was clear they wanted to avoid replacing the unit. We had 6 units at our company. Customer support is horrible to deal with considering it is such an expensive camera, this is not what we expected. We will not buy any again. We went to a competitor that is less than half the money and better performance.
Reply from OBSBOT2026-09-16
Hi TK, We're sorry to hear about your experience, especially that our support process left you feeling that we were trying to avoid providing warranty service. If the camera had only been in use for around six months, it would normally still be within our warranty period. When a product develops a fault within warranty and the issue is confirmed to be covered, we will provide the appropriate warranty service. We've sent you a request for information through Trustpilot so that we can locate your previous support case and review what happened. If you're willing, please provide the requested details, and we'll look into the case again and see how we can help. We appreciate you bringing this experience to our attention. OBSBOT Support Team
I bought the OBSBOT tail air to…
I bought the OBSBOT tail air to livestream to TWITCH and YOUTUBE. Unfortunately after spending over $2000 on the product I have had nothing but problems with it. IT does not configure with twitch and after logging out of twitch then re logging back in it is unable to connect to my livestreaming platform. The Facebook group is of no help as all they do is try to sell you an upgrade. If there is an alternative to this product on the market I will gladly look at it as I need need this contraption to do is work.
Reply from OBSBOT2026-09-16
Hi Australis Fishing, We're sorry to hear about the difficulties you've experienced with livestreaming to Twitch and YouTube. We understand how frustrating it is when the setup you rely on for livestreaming isn't working as expected. We'd like to help get this resolved. You mentioned an OBSBOT Tail Air in your review, so we'd first like to confirm the exact camera model you're currently using. If you're still experiencing the Twitch connection issue, please let us know the model and what happens when you try to connect, and we'll look into it further with you. We also appreciate your feedback regarding your experience with our Facebook community and will take it into consideration as we continue improving our support. OBSBOT Support Team
Very Poor Support Experience in India
I had a very disappointing experience with OBSBOT support. The product is barely 2 months old, and after a very minor slip from laptop screen height to keyboard level, the internal camera alignment issue started appearing. Instead of properly investigating or helping, the support team immediately blamed “human factors” and denied warranty support. What is more frustrating is that there is no proper India support infrastructure. No local service center, no proper repair process in India, and customers are asked to ship products all the way to Hong Kong and pay expensive repair charges. For a premium product, this level of after-sales service is unacceptable. The responses felt generic and unhelpful, with very little effort to genuinely support the customer. If a company is selling products in India, there should be proper local support and accountability as well. I would strongly recommend buyers in India to think carefully before purchasing, especially if after-sales support matters to you. Very disappointing overall experience.
Reply from OBSBOT2026-09-16
Hi JP Mohanty, We're sorry to hear that your previous support experience left you feeling disappointed, particularly with the difficulty and cost involved in sending the product overseas for further handling. We've sent you a request for information through Trustpilot so that we can locate your previous support case and review the details again. We can also now arrange for the camera to be returned to an address in India, rather than requiring you to send it to Hong Kong. This should make the return process much more convenient. Once we receive your information and locate the case, we'll follow up with the appropriate next steps. We appreciate you giving us the opportunity to look into this again. OBSBOT Support Team
Say free shipping but it's not
Say free shipping, then Fedex charges you an importation fee.
I had issues with my order and order…
I had issues with my order and order too many items, payment has already been processed but the Obsbot service solved it in literally 20 min after the complaint.
Service very bad. Tail2 far away from professional
Service very bad, even not answering any more. Tail2, promoted as a professional cam, not more than an expensive webcam! Colors bad, manual WB a disaster, focus pumping, gimbal speed with remote not adjustable….. Far away from professional!
As a YouTube Tech reviewer and advisor…
As a YouTube Tech reviewer and advisor (@all-the-gear-and-no-idea-uk) I have to say that the Tail Air has enhanced my channel picture quality to the point that no other cameras that I have (Sony, Canon or DJI Osmo Pocket 3 to mention just a few) has given me the picture quality that I've been hunting for until now. This camera simply does everything, and after experiencing this type of quality (in build, performance and visual quality), I will be looking for a way to save up and buy the latest Tail Air 2, which has just a few missing features that my original Tail Air is missing. The negative reviews that I've read on here (TrustPilot) have left me scratching my head, as I've got friends that use Obsbot devices and they all swear by it and use them on a daily basis with zero issues like myself with the Tail Air. Obsbot Customer Service is also great, especially when it came to a little help on a few minor things (setting up), so again, 5/5 to these guys, and I've had no complaints to mention here either. So my honest opinion and advice to anyone interested in buying aby of the Obsbot devices (especially the Tail Air) is to just test it out for for yourself first (you have the right to return it if not satisfied, so you'llnot losing anything!!) Trust me I'm a very very critical YouTube Tech reviewer and with the Tail Air especially, I've practically got zero complaints apart from a few features missing features that Obsbot has now included on their latest and newest model Tail Air 2. I'll be doing a review on the Tail Air very soon (it's a shame that it's not the Tail Air 2 along side of it) as I personally think that content creators and any one that needs perfect picture quality, really do need to check this amazing camera out. A very big thank you to all of the Obsbot engineers and other team members at Obsbot for such a great camera (finally my hunt is over)
Hidden Customs Charges
I recently ordered the OBSBOT Meet SE webcam from OBSBOT, and I am extremely disappointed. What seemed like a straightforward online order quickly turned into a frustrating experience. After placing the order, I was hit with a ₹2,220 customs charge via FedEx, which is nearly 30% of the product's value. This outrageous fee was never mentioned at the time of purchase—not even a warning or estimated cost. Had I known about these hidden charges, I would never have placed the order. The total cost ended up far higher than expected, and I could have easily purchased a better product locally at this inflated price. It feels deceptive and misleading.