OCBC Bank (ocbc.com) has a 1.1 out of 5 rating on OK.one, based on 26 user reviews collected here. It is listed under Money & Insurance and its reputation is poor. 96% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 12 of them were added in the last 12 months. Last updated 2026-10-24.
OCBC arbitrarily closed the user's account without reason. Disappointed with the banking industry in Singapore, the user has decided not to engage in any financial dealings in Singapore anymore. It seems like a country lacking regulation and contractual integrity.
OCBC Bank in Singapore is an extremely untrustworthy institution. I live in China and hold a Chinese passport. Today, December 10, 2024, I received an email from them stating that because I am neither a Singaporean citizen nor a resident of Singapore, I am required to handle the funds in my bank account by December 15, or they will close my account. One year ago, they actively came to mainland China to solicit customers, attracting people from mainland China to become their clients. When I opened my account through their online banking service, I followed all their requirements, submitting my Chinese passport and all necessary information. As required, I deposited at least 3,000 Singapore dollars along with other currencies. Now, they are giving users only five days to manage their funds, blatantly violating the original account-opening principles and treating customers like cattle or dogs to be driven away in haste. This kind of behavior is utterly disgusting. I will never trust any Singaporean bank again!
This bank has been involved in a money laundering and provide tack accounts to businesses to scam customers around the world, they are so nasty be aware
A waste of time, don't use them. They did not accept a new customer, after wasting 1h+ in a call with them.
after you save plenty of money in their account, they start to suspend your account and blackmailing you to buy their financial product.
This scam case happened in Oct 2021 in Singapore, my monetary loss is SGD47,500.00 which out from my OCBC account. Police case report No. is A/20211023/2044. When I reported the case to police, funds sitting in the receiving account which is a local OCBC a/c. After I reported the scam case to police, police gave instruction to OCBC Singapore to freeze the account. Unfortunately, the funds were transferred out from the receiving account(scammer’s account) after police gave instruction to OCBC to freeze, due to OCBC’s weak cyber security system and mechanism which lead to my loss, it’s OCBC’s fault and negligence. I had numerous communications with OCBC asking for compensation, reason being: 1. On 22 Oct 2021, I changed the transfer limit on OCBC digital app, after one hour it took effective; however, in other Singapore banks it need to take 24 hours to be effective. 2. There were total FOUR transactions on same day, no OTP required and all released immediately. 3. Scammer hacked OCBC system and sent email by using OCBC official email estatemenATocbc.com to acknowledge the transactions. 4. When I reported the case, funds sitting in the receiving account which is a local a/c. Then money got transferred out after police gave instruction to freeze receiving a/c. It is OCBC’s weak cyber security system and mechanism which lead to customers’ loss, it’s OCBC’s fault and negligence. OCBC didn’t fully and completely execute police’s order and hold responsible & liable for consumer’s losses. However, the way OCBC Singapore handling this case is really disappointing. OCBC denied everything and even tried to block my email from communicating with them. Now I brought this case to FIDReC(Financial Industry Disputes Resolution Centre Ltd) which is a local mediation platform. The case No. is 2022/2861. I have raised lots of queries questioning how OCBC Singapore handled my case throughout the process, which resulting in my monetary loss. We communicated through FIDReC platform, and they kept delaying response to my queries which I raised on 30 Dec 2022. OCBC purely denied everything and refused compensation in Dec 2022. As an established banking, OCBC Singapore need to follow corporate ethics, take corporate liabilities and responsibilities, compensate consumer’s loss of life saving, due to their fault and negligence.
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