About Omaha Steaks Wine
Data updated- Website
- omahasteakswine.com
- Category
- Food, Beverages & Tobacco
- Location
- United States · South Norwalk
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 100% (6/6)
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Is Omaha Steaks Wine legit?
Omaha Steaks Wine (omahasteakswine.com) has a 4.5 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Great variety of wines to choose from
Great variety of wines to choose from, competitive pricing and delivery as promised.
Not sure yet
Not sure yet! I just got a text from FedEx saying I have a delivery tomorrow that requires a signature!!!! I received my wine Yesterday!
Smooth experience from ordering to…
Smooth experience from ordering to delivery. The case of white wine we received exceeded our expectations.
excellent wine
The wine was excellent.delivery pf the wine on time.
Pricing affordable with dependable delivery
Pricing affordable. Delivery service is dependable with careful and pleasant personnel. Compliments to the Omaha Steaks staff as well.
Shipment arrived promptly and as…
Shipment arrived promptly and as expected. Still have to try the wines, but there are some very interesting ones.
Great product for a reasonable price…
Great product for a reasonable price with fast delivery.
The quality of the wine is a good value…
The quality of the wine is a good value for the price. I like the unique brands from different vineyards around the world. My favorite wines until now were from Washington State.
Love,Love the wines that were picked out
Make sure your getting what you actually ordered!
I’m done with this company. I received a bad bottle of wine on my first order and let it go. I haven’t drank my second order yet so who knows if it’s good or bad and my third order I didn’t receive the wine I had ordered, they substituted it without letting me know and refuse to make it right. So yes I’m done and will close my account.
Reply from Omaha Steaks Wine2026-07-06
Hi Penny, thank you for reaching out. We apologize for the disappointment with your recent delivery. As one of the items is out of stock, a substitution of equivalent style and quality was provided, as per our policy, which is available in the Terms & Conditions on our website. We are also sorry that we are unable to send out an item which is out of stock as per your request. Instead, we have provided you a refund in the amount of $13.24 for the unwanted bottle. No return is necessary. Please don't hesitate to contact us if you have any additional questions or issues we can help resolve. Thank you, Customer Service
No delivery control
I’m a 74 year old who likes an occasional glass of wine, and because Omaha Steaks has a good reputation I signed up in December of 25. I have a home in a suburb of KC, and also a home at Lake of the Ozarks. I have found it difficult to schedule my deliveries because the window is typically a 4-5 day range, and it’s often not possible for me to be home on exactly the delivery date. In those cases my wonderful neighbor will arrange to sign for and put the wine inside my unit. Today the delivery was made to an incorrect building, which left me in a bind because I’m at the Lake. Customer service was unable to have their error corrected. I won’t work with a company who doesn’t fix their mistakes.
Reply from Omaha Steaks Wine2026-06-10
Hi Nancy, thanks for reaching out. We 're sorry to hear about the incorrect delivery and the challenges you've faced with scheduling, especially given your dual residences. We are reviewing our delivery processes to prevent similar issues in the future and ensure greater accuracy. We understand that the requirement for a signature on delivery may make scheduling more difficult, however, this is a requirement under US Federal law and not something we're able to remove or circumvent. Thank you, Customer Service
I do not like leaving negative reviews…
I do not like leaving negative reviews but am compelled to now. First the pros: the few cases of wine I've ordered over the past months have been excellent and delivered when promised. They've been packed well and arrived free of damage. Cons: OSWC Customer Service is anything but "service". I placed 3 orders for deeply discounted wine weeks ago. The OSWC website showed the 3 orders "in progress". My first call to Customer Service was elevated to their back office team whom I was assured would get back to me within 48 hours. That didn't happen. My second call and follow-up email assured me that I'd receive a response within 48 hours. That likewise didn't happen. I'm tired of empty assurances and will therefore look elsewhere for wines. This review is intended to put Omaha Steaks Wine Club on notice that they have a problem. As a followup...I received a call from OSWC rep Kelby who explained the issue of the delayed wine. He also said he would try to fix it. Fingers crossed.
Reply from Omaha Steaks Wine2026-06-10
Hi Dave, we appreciate you taking the time to share your feedback. We are concerned to hear about the difficulties you experienced with our customer service regarding your orders. We are actively looking into the communication breakdown you described and the delay with your wine orders. We are committed to improving our responsiveness and ensuring a smoother experience for all our customers. Thanks, Customer Service
Your company Omaha Steaks is heaven…
Your company Omaha Steaks is heaven sent.Your products are top notch and your new delivery procedures are excellent. Also your rep Karen Rome is not only very professional but also understanding and kind. We have only positive things the say about Omaha Steaks.
Great All Around
Good selection. Great prices. Fast delivery.
The wine was really good.
Great selection & great timely delivery
Timely and consistent quality
Good service and good spirits !
The bottles arrived very quickly and…
The bottles arrived very quickly and were very well packaged. I have only tried one so far and it was delicious. I’m anxious to try the other. For what I tried so far, the price is exceptionally good.