When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).BlogAbout UsWhere We LendContact Us
One Reverse Mortgage, LLC (onereversemortgage.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-27.
I had a lot of contact with Billy Feigen and he helped me so much and answered all of my questions in a timely manner, Always gracious and so knowledgeable. As I am concerned, he is a star and I can't say enough about him. The whole team kept me informed through the whole process.
Great job! Appraiser did a much better job that when we tried this about a year ago. Jonathan was great. Very pleased with One Reverse Mortgage.
Glen Castleberry was an excellent resource and point of contact thru out the entire process.I counted on him for trouble shooting over the past few weeks. Terry Cooper provided good communication regarding house inspection and follow ups. Nick was very patient and supportive answering my questions and following thru on any concerns.He was very genuine and gave me encouragement when some parts of the process proved stressful. Overall think area for improvement would be timing of getting to closing date. There were several avoidable delays.
Everything went smooth and in a timely manner had no problems whatsoever and got more back than what I expected in
Very hard to get along with . They want every thing there way or the highway.
You were supportive throughout the process.
Glen Castleberry helped us through the reverse mortgage process, explaining each paper that needed signing. Glen never lost his patience, even when he had to give detailed explanations of some things that we couldn't understand during his first explanation of some part of the mortgage.
ORM is quick and easy to deal with. Richard really knows his stuff and helped us through the entire process.
Would have been lost without our loan rep,, Glen Castleberry. He was there for every question and kept the. Loan moving through the federal requirements. Will remember him with warm thoughts always.
Everything went well the Personnel were professional and courteous
Process was smooth, all questions answered quickly great communication,fantastic experience
Special items! Is it possible I could get a discount on the Delicious English cheese? My Husband is English & it makes him Happy😁
A GIANT "THANK YOU and the WHOLE ONE REVERSE MORTGAGE TEAM" for a considerate, professional, Personal and Outstanding procedure of Satisfying the refinance of my home and for the peace of mind that ORM has allowed me to have.
Grant Seckman was kind, helpful, polite, and very professional from the first day I spoke with him. This continued through the many conversations we had. He was always very prompt in getting back to me if we did miss a connection. He explained every step in the process to me in a manner I could understand and didn’t mind when I asked that he explain something again. He always let me know exactly what I needed to do and what and when to expect paperwork from his company. Later on in the process when he told me others would contact me, they were almost as easy to work with as Grant was. From the first day when I just asked Grant for basic information until the day I closed on my reverse mortgage was less than six-weeks. All went smoothly and I’m happy that I chose to work with One Reverse Mortgage.
Very professional people. I would recommend this company to anyone. Most other companies I called never followed up after repeated calls.
The gentlemen and one lady that I talked to were for the most part very easy to work with and very knowledgeable . They made sure that I understood each step as we went along. In my opinion though there are too many individuals in the process and it gets confusing knowing who does what. In the end it all worked out just great. Two individuals stood out to me Matt and Nick were so easy to talk to. They are truly men who work for their customer and made me feel at home with your company. Thank you to all who made this possible for me. I am very satisfied.
They were efficient, congenital, and honest, I would recommend One Reverse Mortgage to friends and family.
It was a long haul but every one was very helpful.
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