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Money & Insurance

One Reverse Mortgage, LLC

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100 reviews

4.7100 reviews
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About One Reverse Mortgage, LLC

Data updated
Website
onereversemortgage.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Replies to negative
50% (2/4)
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About this business

When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).Blog​About Us​Where We Lend​Contact Us​

Is One Reverse Mortgage, LLC legit?

One Reverse Mortgage, LLC (onereversemortgage.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-27.

What people say

Great Experience Overall

Overall it has been a great experience working with the company and their process. My Loan Officer Billy Feigen receives a 5 star plus from me as he was always available, communicative and professional in guiding me. I understand the automation process the company works within, but the personal.connection Billy gave was what kept me positive during the challenges that my particular situation had. I hope the company encourages all their workers to stay connected to their clients, and not focus on the limitations of the automated pieces that may lack a flexible option. As of right now, at the end of the process, closing coordinator, Eric Bitanga has done a great job, another 5 star, keeping me informed as to the final portion of signing the paperwork and getting to closing. The mobile notary Heather, did a great job facilitating and expediting the return of the docs. As of today we are ending the 3 day required wait period and the loan will be finished with funding coming on Monday. The reverse mortgage product is offering me the chance to move forward after a difficult couple of years. Thanks to all who helped me in this process. God Bless You all.

Bobs reverse mortgage review

We had a great experience with our One Review Mortgage from beginning to end. Austin Youst was a pleasure to work with. He explained everything in detail & answered all questions. He was great about staying in touch with us and very good about return calls. We always felt that he had our best interest in mind with suggestions & information. Would give him an A+ rating.

Melissa and Abby were wonderful

Melissa and Abby were wonderful. The stars given are theirs. However someone in your underwriting department just did not want to do this loan for reasons that I suspect but can't prove. Forgetting to cross a T or dot an I caused endless delays. An account opened for tires with a balance of $250 brought everything to a halt. We have outstanding credit, high balances that are paid in full every month, no debt to speak of. Everything was exactly right yet someone kept finding another reason to delay it. The loan finally closed three MONTHS after starting the process. By the way, any document asked for was scanned and sent the same day it was requested. I understand the second appraisal slowed things down a little but there was still something else going on here. Would I recommend One Reverse? Unfortunately I would have a hard time doing that. I am just glad it's over.

My first experience was speaking to…Austin Yost

My first experience was speaking to Austin Yost. He explained in detail how the process of the reverse mortgage for my needs. Had I not had Austin as my representative I probably would not have been comfortable enough to go this route.

I most definitely will recommend this

I most definitely will recommend this company. My application had a few bumps to fix for FHA. The folks at one reverse work together to get what works the best for you to complete your loan. Excellent Company.

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