Onyx BioLabs

Hi Eduardo, thank you so much for the repeat business and the 5-star review! We're glad to hear our fast shipping and product quality consistently meet your expectations. We look forward to assisting with your next order!

Hi Mandy, thank you for taking the time to leave us a 5-star review! We're thrilled to hear you're happy with both our products and pricing. We appreciate your support!

Hi Tim, thanks for the 5-star review! We appreciate your feedback on our shipping speed and pricing, and we're confident you'll be just as pleased with the product quality once your research is underway!

Hi SL, thank you for the 5-star rating! We work hard to keep our website straightforward and easy to navigate, so it's great to hear you found exactly what you needed seamlessly.

Hi Power, thank you for the great review! Delivering quick shipping at reasonable prices is always our main focus. We truly appreciate your support and look forward to serving you again!

Thank you so much for the 5-star review! We take huge pride in delivering top-tier product quality alongside superior support. We really appreciate your business and look forward to supplying your future projects!

Hi Jessica, thank you so much for the fantastic 5-star review! Promo glitches happen, but making sure our customers are taken care of is always our top priority. We're glad our team could quickly make it right for you, and we look forward to your next order!

Hi Ross, thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you've been so pleased with both our products and service. We appreciate your support and look forward to working with you again!

Thank you so much for taking the time to write such a detailed, thoughtful 5-star review! ​ ​We truly appreciate your support and your recommendations to family and friends. We look forward to assisting you on your next order!

​Hi Saul, ​Claiming you "heard nothing" and calling us a "scam" is completely false. We have reached out to you repeatedly across multiple channels, but you have ignored every single message: ​Emails Sent: July 21st, July 28th at 12:50 AM, and July 28th at 5:15 PM — explaining the UPS Memphis transit delay, providing tracking, and offering to reship your order with extra vials at zero cost to you. ​ SMS Sent: July 28th at 12:52 AM, 12:56 AM, and July 28th at 12:42 PM — following up directly to your phone to make sure you saw our support messages. ​Instead of replying to any of our 6+ emails and texts so we could take care of you, you went straight to filing a credit card chargeback and posting a negative review. ​As a owner of QDashCam yourself, you know carrier delays happen, but ignoring a team actively trying to reship your order out of pocket is completely uncalled for. Our offer to reship your replacement order still stands if you actually reply to our emails or texts and address the chargeback so we can resolve this.

Hi Larry, thank you for the repeat business and the honest feedback! We’re glad to hear that your orders have consistently arrived within a week and that you were able to get today’s order through. Sorry for the brief technical snag on the site! We appreciate your support and look forward to hearing your update as your research moves forward.

Hi Phil, thank you so much for the 5-star review! We are thrilled to hear that your order arrived quickly and met your expectations for quality and value. Knowing you plan to order again is the best compliment we can receive. We appreciate your support and look forward to supplying your future laboratory projects!

​Hi Leni, ​We are sorry to see that a misunderstanding regarding payment setups resulted in a 1-star review. ​To clarify for your peace of mind and for other researchers browsing our profile, it is incredibly common and entirely secure for verified businesses to utilize a registered Gmail address to anchor their Zelle business profiles. ​Regarding our communication, our team has absolutely not stopped corresponding with you. In fact, our Customer Success team has been actively replying to your inquiries within the day to help clarify your banking questions and assist with your laboratory calculations. Please check your inbox or spam folder, as our detailed guide on how to complete your transfer was sent directly to you before this review was posted. We pride ourselves on having top-tier customer service and transparency. We remain completely ready to assist you with your order the moment you are ready to proceed!

Hi Sarah, thank you so much for the 5-star review and for calling us your gold standard! We are thrilled to hear that our shipping speed and product quality consistently meet your expectations. While we always strive for perfect packaging, we're glad our support team was able to resolve that needle oversight for you instantly. We truly appreciate your support and look forward to assisting with your future laboratory projects!

Thank you so much for this incredible review, Dr. Nicolini! We are absolutely thrilled to hear about your exceptional experience with our team. I will be sure to pass along your kind words directly to Tracy—she takes great pride in delivering personalized, thorough support to ensure our researchers have exactly what they need. Thank you for your high recommendation, and we look forward to continuing to support your laboratory's research goals!

Hi Regis, thank you so much for the 5-star review! We take pride in beating delivery expectations and providing top-tier products for our researchers. We truly appreciate your recommendation and look forward to supporting your next project!

Hi Sofi, thank you for the 4-star review! We appreciate your patience with the shipping delay and are glad to hear that your order arrived safely and completely undamaged. We look forward to providing you with an even faster experience on your next project!

Hi Yerika, thank you so much for the 5-star rating! We are happy to hear you are satisfied with our research products and look forward to supporting your laboratory goals again soon!

Hi Rob, thank you so much for the 5-star review! We are thrilled to hear that you found the platform user-friendly and were happy with our communication and delivery speeds. We appreciate your support and look forward to assisting with your future laboratory projects!