Good experience!
Allen was very helpful getting my porygon figure! I really appreciated the good communication and timely responses. The figure got to me quickly and safely. Will most likely order from them again!
About OrzGK
Data updated- Website
- orzgk.com
- Category
- Hobbies & Crafts
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 221 reviews
- Replies to negative
- 8% (2/24)
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About this business
orzGK – The best one-stop resin statue sharing and ordering service provider! We have cooperated with more than 1000+ resin statue studios and are committed to providing unparalleled collection services to collectors around the world.
Written by the business, not verified by us.Is OrzGK legit?
OrzGK (orzgk.com) has a 4.5 out of 5 rating on OK.one, based on 238 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 8% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Many consumers express immense satisfaction regarding the extensive product catalog, highlighting that items arrive carefully packaged and protected inside sturdy boxes. People also frequently mention that the dedicated support team provides prompt and clear updates, making the entire ordering and delivery process completely smooth and hassle-free. Some reviewers were not happy with extended delays for pre-orders and occasional difficulties when dealing with damaged items or unhelpful support responses. A few individuals experienced frustrating communication barriers or unresolved problems regarding missing product components, unexpected delays, and complicated refund procedures.
Auto-generated from all reviews of this business. For reference only.What people say
Helpful and communicative assistant
I bought a statue on OrzGK, my support assistant was Ella, she provided helpful and clear information. The statue arrived in perfect condition.
good site.
i have ordered 3rd times in this site. first order is released stock with full payment. second is pre - order stock with full payment. 3rd is pre - order stock with deposit payment. the whole order proceed without any problem. I don't have WhatsApp so I did the entire ordering process via email and it went without any problem. the e-mail manager(Ella) will inform you kindly, so use this site with confidence.
Incredible customer service
Really impressed with this company. Allen was incredible with customer service. I've never had a place that sells statues give me such a detailed and informative process. Emails with the whole packing process, and taking photos to send to me of my statue before it was packaged up. Very friendly and responded to me within hours and answered all my questions. The delivery went very smoothly and I got it within the time frame I paid for. Excellent place to purchase statues!
Will buy there again.
Bought my first figur and the service is very good. The figure arrived in a very well-secured package, and the individual parts were packed again in custom-made Styrofoam packaging.
My product came in perfect condition…
My product came in perfect condition and Lucy from customer support was a great help throughout the process.
1st time ordering and had a easy and smooth experience.
They helped me all thru out the process, very responsive during the delivery. Pre-ordered my Sephiroth Figure last year about 2024. Not sure about it since it was my first time ordering and do not know what will happen during delivery time. The transactions went smoothly and delivery is on time.
Allen was very helpful and quick to…
Allen was very helpful and quick to respond. The service was very knowledgeable and friendly. Would 100% recommend to anyone looking for high end statues 👍
Very good communication and assistance
Very good communication and assistance. Well done, thanks to Allen for your help through the order and delivery process.
Very good experience!
I worked with Lucy to get my order shipped out and finalize payments. Order shipped out very quickly with UPS and arrived in perfect condition; the box had plenty of tape, and sturdy plastic corners were used to prevent external damage, and internally, expanding foam was used to keep my product in one piece (Very similar to fully built computers if you've ever seen that!). Very satisfied customer here!
Excellently crafted figures!
Excellent service with wonderfully crafted figures! If you can afford it I would highly recommend their items for your personal collection at home! The sales assistant Lucy was a wonderful help with my order and made sure to keep in contact throughout the entire process, making sure I knew when my order was ready and being a missive help with answering any questions I had. Would definitely recommenced!
My order was received in perfect…
My order was received in perfect condition. They have excellent customer support and good communication throughout the entire process.
I ordered a little ica plush and the…
I ordered a little ica plush and the level of communication and reassurance has been phenomenal. I preordered little ica a while back but then forgotten all about it until recently. Allen was able to guide me through the process and ensure that Little Ica arrived safely even despite my order being very old at that point. I really do appreciate the phenomenal level of service that I recieved and I will be ordering from them again when the time arrives.
OrzGK smooth ordering and delivery
I pre-ordered a figure from OrzGK and once it was ready to be delivered they sent me a few reminders and helped me price the delivery. It was very simple and easy and the figure came in great quality. The staff are communicative on WhatsApp for any questions which makes ordering easier. Lucy helped me with the shipping and was very helpful even with timezone differences.
I Took a Chance and Did Not Regret It!
This was my first time using OrzGK's services--and on a pre-order no less--but reviews spoke highly of this company so I took a chance. While it took a lot of patience and trust between the span of a year (which was to be expected), it was fully worth it! When it came time for shipments to begin moving, the process was explained simple enough, with Ella and Allen being extremely helpful when it came to making sure my order arrived safe and sound! It's a beautiful addition to my home and, overall, if I wanted to go insane with my money again, I'd definitely use OrzGK again :)
2B figure purchase
2B figure arrived safely, in perfect condition. Paintjob was great and sculpting flawless. All parts fit well in a way that hides connections, making assembled figure look fantastic. Whole purchase and shipping process went smoothly with help of Lucy from customer support.
High selectivity
All is good! There are many figure to choose from and reasonable price. thanks to Lucy for handling my order so well.
My experience from end or 2024 to end of 2025.
I have had a wonderful experience with OrzGK One of the best experiences i have ever had ordering on the internet The best communication i have ever had so far from start to finish from a online store. So i must say thanks Ella for the wonderful experience. So i 100% recommend this store. Alfirune
It's a legit company
It's a legit company. I ordered a statue from them and my package arrived safely with no damages. It was a genuine statue and shipping cost was fair. I was assigned Lucy as my assistant who was very kind and helpful throughout the whole process. overall I am very satisfied with my experience. No one bothered to help me until after I bought something though. I asked a question about the product I was interested in and got no response. I think the company needs to fix that. A lot of people have questions they want to ask before making such a huge financial commitment
Absolute disaster
Absolute disaster! They want 50$ for a 20$ plushie and they cant even guarantee they ship in my country. When i want to cancel, they say i will only get a 60% refund. Thats robbery! Dont buy there! They are criminals!
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