orzGK – The best one-stop resin statue sharing and ordering service provider! We have cooperated with more than 1000+ resin statue studios and are committed to providing unparalleled collection services to collectors around the world.
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Is OrzGK legit?
OrzGK (orzgk.com) has a 4.5 out of 5 rating on OK.one, based on 238 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 8% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many consumers express immense satisfaction regarding the extensive product catalog, highlighting that items arrive carefully packaged and protected inside sturdy boxes. People also frequently mention that the dedicated support team provides prompt and clear updates, making the entire ordering and delivery process completely smooth and hassle-free.
Some reviewers were not happy with extended delays for pre-orders and occasional difficulties when dealing with damaged items or unhelpful support responses. A few individuals experienced frustrating communication barriers or unresolved problems regarding missing product components, unexpected delays, and complicated refund procedures.
Auto-generated from all reviews of this business. For reference only.
I have made 7 orders with this company thus far and one more pending upon release. The first order received in December of 2025, and the latest to arrive on October 12, 2026. In all orders thus far, the said items arrived in good time and in great condition. No issues whatsoever, and one is very grateful (especially when doing any overseas orders). Communication has been clear, quick and efficient. Service provided overall is excellent and I highly recommend this company as a resource for any serious collector in this genre.
Have made multiple purchases with OrzGK, and I would say that their service and communications are sometimes slow, but they do get back to you and rectify any problems.
I had one instance where one figure came with some defects, most likely due to the studio's slightly dodgy packaging and Ella, who was my assistant, was able to contact the studio that made the figure and help me get some supplies to help fix these defects.
Overall, I do think they do a good job as retailers for GK figures and official figures as well.
I have order from this company a few times now. They have become my go to for GK figures.
They have amazing customer service. Ella is always really helpful and is quick to respond to any questions or queries I have had.
I have also checked for item availability and assistant Allen is always really helpful aswell.
They are always very polite and are there to help each step of the way which has been great.
Delivery has also always been rather quick and safe aswell.
If there was a minus I would give it to you. This company does not have much integrity.
If you can’t trust them with small things, then don’t bother ordering anything
My experience with them was terrible. My son has ordered many action figures from them worth of hundreds of dollars.
My son went to order a car which was probably about 22 bucks. He really liked. Did he close cars and he clicks action figures
When you got the first one, he really liked it went to order another one. I was with somebody ordered it because I pay for the things the accounts of my name.
Well, we got something from them saying they receive the order. They said it was some kind of an anatomy which we did not order that we had to put together as soon as we thought we contact them in PayPal.
They told us that was a mistake. They knew we ordered the car.
The rest has been a roller coaster with you guys. My son contacted you over and over and over they said it was gonna be shipped out then it wasn’t. They ended up taking them off the website because he complained he got very frustrated with the service or lack of.
Finally, some nice woman got on and said don’t worry your thing will be mailed out. We waited for like two months it did.
Then they said we didn’t pay. I showed them proof of our purchase. I’d also told him that my son was autistic and this was so stressful for him.
I should improve that we paid the $22 and I was also with him when he checked for it to be shipped. We did it over and over and over of course we picked the less cost way of shipping.
Then after seven months of going back-and-forth and sending them proof that I paid for this on PayPal, they told me that my son ordered something he did not order which we resolved in the very beginning. I sent him a letter. I explained the situation how stressful this was for my son and how they should do the right thing and send him his $22 car but no they were gonna send him the thing that he did not order which we had specifically told them in that very beginning that was not what you ordered. My son took a picture of what he ordered and sent it to them. It made this very clear for the very beginning and it was the same exact price for the same car he ordered.
I am going on Better Business Bureau. I have taken copies of every communication that my son had on this computer of the back-and-forth emails that we’ve had since we ordered this thing.
I think your company stinks especially when you see how much I’ve spent for the action figures and collectibles my son has in his closet from your company hundreds of dollars and you I won’t make it right
Massive shoutout to Allen and the OrzGK team! Exceptional communication, a seamless ordering process, and the piece arrived packaged securely and in pristine condition. Top-notch support for any collector—10/10!
Amazing Resin Statues and Excellent Customer Service !
I am very happy with OrzGK! I have purchased two resin statues from them, and I am extremely impressed by their quality, beautiful details, and overall craftsmanship. The work done by the studios is truly amazing!
I also had a great experience with their customer service. Allen was friendly, helpful, and responsive, and my issue was handled with great care. The support I received exceeded my expectations.
I already have two more statues on preorder, and I am looking forward to receiving them!
Thank you to the OrzGK team and the studios for your amazing work and excellent service. I highly recommend OrzGK to fellow collectors!
I have preordered a few Levi Ackerman figures from them they figures are always well packaged with no damages.
I trust the website and the customer service is very good. Ella is always very helpful and clear when it comes to the shipping costs and the invoices.
Going strong with them. They are quick to help me and I've started to order more from them. Will keep doing business and a big thanks to Felix and Lucy for always helping me out.
I’m really happy with my Palmon & Biyomon sleep set! The design is adorable, and having two of my favourite Digimon together makes it even more special. 🌿🪽
I’d also like to give a big thank you to Allen for their support and patience throughout the process. They were very understanding, helpful, and made everything much easier. I really appreciate the time and effort they put in to help me.
Overall, I’m very happy with the sleep set and the experience. It’s a lovely addition for any Digimon fan, especially if Palmon and Biyomon are favourites!
Thanks orzgk and Jenny for the Good service. They quickly answered all my questions in WhatsApp. I received my order last week and it came well packaged. The delivery was fast for sea shipping. And the statue was as described in the orzgk website. Looks great. Thanks 🙏
Loved the communication throughout the whole process; very transparent about pricing and easy to deal with. The figure was packed so well and it was totally worth the wait. I’d definitely get my figures from them again.
A few months back, I just started collecting resin figures and didn’t know where to look. Orzgk came up and I researched about them which seemed to be quite reputable. I placed my first preorder which recently came in and am quite satisfied with the whole process of it all. Not only did the figure arrive safely, but all my questions with my assistant were answered. I’ve never had such great customer service. Orzgk made sure my ordering process and shipping went smoothly and I couldn’t recommend them enough! Can’t wait to order more
Excellent communication and customer service.
The products I ordered arrived safely and in minted condition. The sales assistant provided necessary information during relevant parts of the order process, e.g. about time expectancy and different shipping options.
The parcels had been thoughtfully packaged so as to minimise any potential harm to the products during transport.
All in all, this is probably the best experience I have had buying collectible statues and figures.
I recently bought from OrzGK a figure. It was a pre-order. After a few weeks I was worried, no news on my statue...so I contacted customer service and they reassured me, my order was secured and they will contact me when the time comes to choose a method of shipping. Very good service! So this week I received my statue and it was perfect and all! So shop with confidence with OrzGK!
They were very communicative and kind from the moment I checked out!! Product arrived safely and if I had questions it was easy to reach out to Ella, who was so kind and answered all my questions. Would absolutely purchase from again!
Great figurine pricing and plenty of shipping options for speed and cost. I began collecting at the beginning of the year with orders starting the previous year and I have yet to be disappointed.
Outstanding service for rare figures – Thanks to Ella!
I had a fantastic experience ordering from ORZGK! I managed to get a extremely rare figure that I couldn't find anywhere else, and the whole process was completely seamless.
The customer service and order tracking were top-notch. A special thanks to Ella for her amazing communication—she was incredibly helpful, responsive, and kept me updated every step of the way.
Everything was perfect! If I had one small suggestion to help them expand their service even further, it would be great to see additional shipping options in the future (like sea freight for lower costs on larger orders) or an optional extra outer packaging/double-boxing feature for maximum protection.
That being said, I am 100% satisfied and highly recommend ORZGK to any collector. I will definitely be buying from them again!
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