My husband and I are truly impressed…
My husband and I are truly impressed with the great customer service we have received over the years. Everyone is so kind and right on top of everything.
OUPES (oupes.com) has a 4.3 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Utilities and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
My husband and I are truly impressed with the great customer service we have received over the years. Everyone is so kind and right on top of everything.
Good delivery time. Unit charged good. Run my freezer well.
The support on calls I have made has been very good, they worked with me to resolve Oupes Guardian 6000 V2 is a Great product.
Quick shipping and had my power source before we left for our trip. Great box for the week to use camping.
The setup you made is a great help for me to set up and not worry. When I want power roll it out and plug in whatever I need and I can get by . The first discharge showed me. I plugged in flood lights and a couple of large fan’s I had and it took all night to run down. I recharged from the house and in five hours it was at 90% . The next recharge I will use the solar panels. I have four generators that I can run the house on and charge the batteries during the day and secure them at night. AS I can budget them I will add more batteries. The only thing I can think of is that if the main was like my E F Delta 3 and from my phone would see the storm warning and charge up to full to be ready if I am not home.
i ran into some issues but the customer service person was very helpful
Easier to order didn’t take too long to get
The products is good as per advertising.
My inquiry was responded to within a few days and included all the requested information.
So far it has been great. I have used it to power some off grid activities right out of the box. Bluetooth and WiFi and the connected App are a really nice plus. The only reason for 4 stars is the weight of the unit, not as portable as I hoped, I would love all the features, perhaps in a modular design (detachable main battery as an example) so it is easier to transport. Definitely requires 2 people for any use that needs any lifting (like into the bed of a truck for a camping excursion). Price was awesome compared to other units of similar specs and features.
It was shipped quickly came packaged very well. Out of the box I charged it fully and I'm still watching it to see how well it holds it's charge... The usage is great things charge right up! So far I am thrilled. I am looking toward buying a home generator so please keep me informed of any special deals.
While I have yet to actually use the power bank, it appears to be well-built and finished nicely. It came charged to 50% and I plugged it in to charge it to full capacity. It didn't take long. This is a conditional first review and I'll add to it after I have the opportunity to actually use it to power something. With the weather and heat being as high as it's been this summer, I may not have to wait long.
The 1800 arrived in a very short time, and in perfect condition. I have two other units, both made by a different big name company. The 1800 falls right in the middle between the two others in terms of watt hours, inverter watts and weight. The Oupes 1800 cost half as much per watt hour.
As described, fast delivery.
Never did get help with the oupes that I am having problems with so I have given up.
Shipping was very fast and the products work great. Price is very reasonable and gives me piece of mind when disaster hits.
I've had an excellent experience with Oupes and Vania in customer service.
five stars!!!!!
I've been with Oupes when the first started selling in the United States! Top notch products. Great customer service if needed!... I've never needed service!..two mega 5's, three 1800's, three 2400's! One 100 watt solar panel,one 240 watt solar panel!..lol..im ready for our crazy SW Pennsylvania Storms!
67 reviews matching