For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Home & Garden

OutdoorSolarOutlet.com

ClaimedCollecting reviews

109 reviews

3.9109 reviews
Write a review

About OutdoorSolarOutlet.com

Data updated
Website
outdoorsolaroutlet.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
109 reviews
Replies to negative
4% (1/26)
Do you own OutdoorSolarOutlet.com? Claim this profile for free and start replying to reviews.

About this business

WHY BUY FROM US?OutdoorSolarOutlet we are on a mission to inspire people to transform their loutdoor spaces & brighten up their gardens with our fantastic range of high quality branded outdoor lighting.Based in Los Angeles ,California everything we do is about making our customers happy. Particularly when it comes to choice, customer service, quality and value. We are incredibly particular about our quality standards. We work with our manufacturers directly so that the level of detail we insist upon sets us apart from the competition & ensures the products we provide to our customers are top quality. We specialise in outdoor Pathway Solar and Solar Street lighting for both the domestic and commercial sector. Our "LED Heavy Duty Outdoor Solar Street" is one of our best sellers and has hundreds of satisfied customer recommendations. This means our fantastic customers come back time and time again!We are always happy to listen to customer feedback and our US based in-house support team are available to answer any further questions you may have. If you would like to get in touch then please contact us via email [email protected]

Written by the business, not verified by us.

Is OutdoorSolarOutlet.com legit?

OutdoorSolarOutlet.com (outdoorsolaroutlet.com) has a 3.9 out of 5 rating on OK.one, based on 109 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 4% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the fast shipping services and mention that their orders arrive promptly in secure, careful packaging. Many people also highlight that the purchased items work very well and perfectly meet their expectations for outdoor garden lighting. However, some reviewers noted frustrating issues with the return process and restrictive company policies. A few customers experienced significant difficulties when trying to send back items or received damaged products that required unexpected extra effort to resolve. Other consumers also mentioned occasional disappointments regarding product brightness or battery life not lasting long enough during the night.

Auto-generated from all reviews of this business. For reference only.

What people say

BUYER BEWARE!!!

BUYER BEWARE!!! Do not purchase from this company unless you are 100% sure you will be satisfied with your purchase. The company DOES NOT pay for return shipping. I purchased a 10 piece set of solar path lights that were shipped to me in two boxes. One box contained 8 pieces and the second box contained two. The lamps are extremely fragile and one arrived broken in a few large pieces and hundreds of very sharp shards. The company shipped me a new one. Once I looked them all over I decided that they were too fragile and cheap looking to keep so I decided to return them. I took them to be mailed only to find out that the least expensive way to send the large box would cost $51 and the least expensive way to send the small box would be $27. In this day and age, most companies are reasonable about returns and either charge a small fee or no fee to return. There are many other options to but these and other lights. Go with another company if you don’t want the hassle. These were not adequately packaged for shipping from the seller. I have just read the response to my review. The fact remains that the company DOES NOT pay for returns so unless you are able to know IN ADVANCE that you will be satisfied with your purchase- DO NOT buy from this company. You will either end up spending a lot of money on shipping and insurance or you will be stuck with items you’re not happy with. In my case, I’m stuck with unsatisfactory items because, in my case, the shipping would have cost almost as much as the items I purchased. For a large box the amount would have been over $70 for the least expensive shipping and over $20 for a small box. It is true that the website’s small print does state that the company isn’t responsible for the shipping of returned items but I missed it before I ordered. Who would knowingly purchase from a company with this policy when the exact or similar items can be purchased from companies with friendlier, more reasonable return policies?

Reply from OutdoorSolarOutlet.com2026-06-28

Hi, Thank you for taking the time to share your experience. We’re sorry to hear that you were disappointed with your order. We sincerely apologize that one of the lights arrived damaged. While damage during shipping is unfortunately rare, we immediately sent a replacement at no cost because we stand behind the products we sell and want every customer to receive their order in good condition. Regarding the return shipping, our return policy clearly states that while we offer free shipping on orders to our customers, we do not provide free return shipping for non-defective items. This policy is available on our website before purchase and is consistent with many specialty online retailers. We also want to clarify that if any of the lights were defective or stopped working, we would have been more than happy to replace those units under our customer support policy. We stand behind our products and are always committed to making sure our customers receive fully functioning items. We appreciate your feedback regarding the packaging and will continue working to improve it to better protect our products during transit. Thank you again for your feedback, and we wish you all the best.

People also looked at