Beliani steht für einzigartiges Design und hochwertige Qualität. Über 100'000 Möbel und Accessoires bis zu 70% günstiger, Gratis Versand und Rückversand, 365 Tage Rückgaberecht, bis zu 5 Jahren Garantie und schon über 1 Mio. begeisterte Kunden. Jetzt bestellen auf www.beliani.ch
Written by the business, not verified by us.Beliani.ch (www.beliani.ch) has a 4.1 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Home & Garden and its reputation is good. 77% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 20% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-09-03.
Grande varietà di prodotti sul sito, ottimo per arredare e decorare la casa. Ordinate delle sedie da esterno arrivate puntualissime e di ottima qualità. Consigliato! Great variety of products on the website, excellent for furnishing and decorating the home. Ordered some outdoor chairs that arrived right on time and of great quality. Recommended!
Ordered 2 garden chairs over 2 weeks ago, DHL are the delivery company and still waiting for them to be delivered. Called the company so many times complaining that I keep getting let down on them being delivered by DHL, they promised they would get this sorted and still nothing! I want my money refunded as have no chairs and not paying for something that cannot be delivered! Would avoid as you end up having nothing and just endless amounts of stress!!
2 broken products and unwilling to resolve 1x 1200chf bed - the base and the headboard arrived cracked; they tried to tell me I broke it during assembly (it came already assembled) 1x 400chf chest of drawers - the front of the drawers - one was supposed to be all no.17 parts, and one was supposed to be all no. 18 parts - they sent all no. 18s, so the drawers don't close I've been going back and forth for months trying to resolve this, but all they keep doing is offering me 150 CHF, which is unacceptable, as I spent> 4000 CHF with them and now hours and hours on this issue Order no. 14452746
Very happy with the purchase of our outdoor furniture. Excellent quality. Great customer and delivery service. Everything went very smoothly. I can only recommend Beliani
Very disappointed with Beliani Switzerland customer service. Delivered a brand-new modular sofa with mismatched fabric colors (different stock batches) and missing structural parts (no velcro on cushions, no frame connections). The customer service acknowledged the factory defect in writing weeks ago but refuses to schedule a proper furniture pick-up unless I manufacture shipping boxes myself to do their carrier's job. This violates Swiss Consumer Protection Law (Art. 208 OR). The defective item is blocking my living room. Ticket #601414, Order #14223167. Please resolve this immediately.
I will never order from this store again as a return process makes an actual return pretty impossible. They need numerous justifications why, photos of the objects from all sides, only original packaging, replying emails for days and weeks forgetting that they already received the answers & photos... the circle goes on & on... finally nobody comes to collect your parcel and they are uneager to send a return ticket so you could finally send the item back by yourself. It's been weeks after I requested a return and my items remain uncollected, I don't even know if I ever get a refund.
Excellent selection at great prices. I highly recommend
I ordered 3 articles beginning of April and still now (May 12th) not one arrived. I had several calls with the customer service, never got called back, there was a mistake with the invoice.. frankly awful experience for what they advertise
Marble table is beautiful. It looks great in our living room and reflects the light coming in from the windows around the rest of the room. The only downside is the fact that you have to manually drill 4 holes into the table as part of the assembly in order to attach the legs / frame to the table - for any novice DIY'ers this might be a struggle, or expensive as they now have to go out and buy a drill!
I ordered a number of light fittings from Beliani and was very satisfied. The price- quality ratio was very impressive , the products arrived in good time, the instructions were clear and they were easy to install. Overall I was very happy and have placed a few more orders for household items. I would recommend!
Delivered on time 🕰️ Very good service Soft material and texture Modern and beautiful pouf Very satisfying experience with Beliani
Absolutely unacceptable experience. I have been dealing with this order (bed with assembly service) for over 3 months. Continuous delays, poor communication and complete lack of organization. After finally receiving the missing parts, they arrived already damaged — even though the packaging was intact, which clearly means the item was shipped defective. Despite this, the company tried to offer a voucher instead of taking responsibility. Now they are refusing to organize the return unless I provide the original packaging — which is absurd, because their own delivery team removed the packaging during assembly (standard procedure). On top of that, they are trying to charge me €255 for the return of a defective product that is entirely their fault. This is completely unprofessional and unacceptable. I am currently escalating this case further and would strongly advise others to think twice before ordering.
Great design and quality. My daughter loves it! 🥰
I bought a small bedside drawer, which turned out to be completely watered money. It arrived disassembled, without any possibility or even instructions on how to assemble it. On top of that it was very low quality. Went directly to the garbage bin. Mail to them was ignored. They won't see me as a client in the future
We purchased a sofa. The delivery time was extremely long. After three months of waiting, the order status was showing “preparing for shipment”. We waited one more month, but the status did not change. We then contacted the company and were told that the sofa we ordered was no longer available because Beliani no longer works with that supplier. This decision had clearly been made some time ago. In practice, we waited four months, sitting on the floor, for nothing. As compensation, the company offered a voucher of 50 CHF. This is extremely disappointing and frustrating. Do not order from this website.
I strongly advise against shopping at Beliani. The product I received was incomplete, and despite contacting customer service multiple times, I never received a response or a real solution. If you expect to receive a complete product and want a company that stands behind what it sells, unfortunately, this is not the place for you. In my experience, you can be pretty sure that unreturned emails and unresolved issues are part of what you can expect here.
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