Beliani steht für einzigartiges Design und hochwertige Qualität. Über 100'000 Möbel und Accessoires bis zu 70% günstiger, Gratis Versand und Rückversand, 365 Tage Rückgaberecht, bis zu 5 Jahren Garantie und schon über 1 Mio. begeisterte Kunden. Jetzt bestellen auf www.beliani.ch
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Is Beliani.ch legit?
Beliani.ch (www.beliani.ch) has a 4.1 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Home & Garden and its reputation is good. 77% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 20% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-09-03.
What people say
F
F M · 3 reviews · Experienced 2025-12-29 ·
★★★★★
Horrible
I ordered several products from Bellamy, including a sofa called Glorvica. The sofa arrived and their team assembled it in my home. Immediately, I noticed a very strong and disgusting smell. It smelled like rotten eggs.
I removed the cover because I wanted to wash it. When I saw the filling inside, I was shocked. If I have the option, I will attach a photo. The materials look awful. The quality is extremely low. This is the lowest level of quality you can imagine.
The Glorvica sofa is also impossible to use. It is extremely uncomfortable. After 10 minutes, my back or legs start to hurt. You simply cannot sit on it. I have had it for only a few days and it already has visible gaps and deformations. This is unacceptable for a product at this price.
I asked for a replacement and I was willing to pay the price difference for another sofa. They told me I might have to pay transport fees because I no longer had the original packaging. This makes no sense. They advertise a 14 day return policy, but you must disassemble the sofa yourself and handle the return transport on your own.
I also ordered a black table. It arrived completely scratched. They showed no interest and took no responsibility.
I do not recommend this website. Some prices may look attractive, but the quality is very poor. Customer service does not respect the client. There are many better alternatives with fair prices and acceptable quality.
I am extremely disappointed. This experience was unacceptable. I would give this site zero stars if that were possible.
A
Andy Pandy · 6 reviews · Experienced 2025-12-17 ·
★★★★★
Shocking lack of customer service!!!
Shocking lack of customer service!!!! I ordered a 6 seater couch for 2,000Fr on 8 August for delivery 8 November. After no contact and no answer to multiple emails I managed to speak to an agent who told me they would arrange delivery after 10 December. On the 17th after no contact and being ignored again I called and was told that the couch might be ready after June 2026, or not. “Delays happen, not our problem” the agent told me. So now I have to sit on the floor for 6 months while I wait for another couch to be delivered.
K
Kinga Lange · 2 reviews · Experienced 2025-12-16 ·
★★★★★
The furniture is exactly as shown in…
The furniture is exactly as shown in the photo. It fits the room perfectly. Excellent communication and assistance in selecting furniture. I highly recommend it.
Great selection of chairs -- comfortable and affordable (with applicable offers). It is my second time buying a chair from them, and I am pretty happy.
J
Jonathan Zimmermann · 5 reviews · Experienced 2025-12-09 ·
★★★★★
Discounts are fake
Discounts are fake. They pretend there are black Friday discounts, but as soon as black Friday ends, the full price becomes what jsed to be marked as a discounted price
m
maxime canette · 1 review · Experienced 2025-11-14 ·
★★★★★
Garbage products and terrible customer…
Garbage products and terrible customer service. It's all cheap stuff from aliexpress sold x10. Never buy full price, they have sales at half the price every other week. Also most of the reviews seem to be fake.
A terrible experience from start to finish.
The delivery was initially delayed beyond the expected date. The sofa I ordered arrived seriously damaged, after repeated delays. I had to keep the broken sofa at home for weeks, completely taking up the living room, without receiving any assistance.
The customer service is chaotic and inefficient: slow responses, broken promises, and no real assistance.
Only one employee showed up for the replacement, forcing a friend of mine to help carry two sofas up several flights of stairs—despite having paid for delivery to the floor.
As "compensation," I was offered an outrageous amount for the inconvenience.
And finally, the new sofa doesn't even meet the measurements listed on the website.
An unreliable company, with poor customer service and terrible problem management.
I strongly advise against Beliani.
We bought 2 lovely beds from Beliani (+ 1 matress). The frames are sturdy, elegant and the fabric of high quality. It was easy to assemble them which is always an added benefit. The matress is also super.
Couldn’t Be Happier!
These chairs are honestly perfect. They look even better in person: super comfy, really well made.
The delivery was smooth too, fast, no delays, and everything came in great shape.
Really happy with the whole experience. Would definitely order again!
M
Martin Wilson · 13 reviews · Experienced 2025-08-10 ·
★★★★★
Item not received
I ordered a coffee table that was showing in stock. Four days later a email was sent saying "Your order is on its way to your home". Yet nothing has arrived weeks later and the freight company say they have been advised of the parcel but "We have no tracks for your parcel yet".
Picture perfect for our garden and the service provided was top class
F
Flora · 2 reviews · Experienced 2025-08-05 ·
★★★★★
I received my order swiftly
I received my order swiftly and the rug I ordered was exquisitely beautiful! Beliani has a lot of unique items!
V
VM · 2 reviews · Experienced 2025-05-27 ·
★★★★★
Good quality items and good delivery…
Good quality items and good delivery times.
C
Consumer · 1 review · Experienced 2025-06-18 ·
★★★★★
Great quality and good service
The rug I ordered was delivered on time and looks great in our guest room. I am happy with the quality and wouldn’t hesitate to order again from Beliani.
n
nadia malik · 3 reviews · Experienced 2024-06-02 ·
★★★★★
Great product and customer service
Great product and customer service.
Will buy again
N
Nana Jay · 10 reviews · Experienced 2025-05-23 ·
★★★★★
Trustworthy site and decent quality goods.
Very good customer service. Prompt and careful delivery. Decent value for money.
A realistic description of skill level required to assemble furniture (or an image of all the parts) would be helpful.
Extremely disappointing experience, despite full refund
I ordered a bed from Beliani with in-room delivery. Once the delivery team left, I opened the packages and realized that both the screws and slats were missing — roughly 25% of the product. Customer service offered me two unacceptable options: a 95 CHF voucher or to wait 4–5 weeks for the missing parts, with no compensation or apology. After pushing back, I eventually received a full refund — which I appreciate — but this situation should never have happened in the first place. For a purchase over 1000 CHF, the service and issue management were deeply disappointing. I would not recommend this company.
E
Ester Lala · 4 reviews · Experienced 2025-03-05 ·
★★★★★
I purchased an outdoor table and a…
I purchased an outdoor table and a salon carpet from Beliani and am very satisfied. The table is sturdy and weather-resistant, while the carpet is soft and stylish, enhancing the space beautifully. Both items arrived on time and met my expectations in quality and design. Highly recommend
L
Linus · 1 review · Experienced 2024-10-19 ·
★★★★★
You get what you pay for, not much
We ordered some wooden furniture for the bathroom.
Cons:
- They allow you to purchase products that are out of stock, and they don't make this very clear in their UX (1 item took 4 months to arrive)
- They don't send you a notification if an item is delayed, you will have to check in with them
- They don't offer refunds
- The items themselves are of varying quality, for example some screw-holes were missing, hinges were crooked and so on
Pros:
- It is cheap and they have a website
Beliani.dk
Vente-unique.ch
Moebel1.ch
vidaXL
Gonser
Beliani.de
Beliani.co.uk
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