The team made the process very easy and…
The team made the process very easy and the final product has really elevated my brand's presentation. Thanks David and Katie!
About OXO Packaging
Data updated- Website
- oxopackaging.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 26 reviews
- Replies to negative
- 100% (2/2)
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About this business
OXO packaging is a manufacturers’ hub for all sorts of product printing and packaging. Our designers and printing press have all their roots into aesthetics and quality hand in hand. The capacity they hold is precise with all kinds of boxes’ styles and requirements. For our good worth, we don’t take a penny from our divine customers for designing and little changes.Our production team has the vision to win as many hearts as they can. To meet their vision hereby, they execute the whole process in the most efficient manner to treat to your need as early as possible. We don’t earn money, we earn admiration!
Written by the business, not verified by us.Is OXO Packaging legit?
OXO Packaging (oxopackaging.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-09-05.
What people say
Second experience with OXO Packaging…
Second experience with OXO Packaging and Brian Jackson. Fast turn around, strong Q&A process and great communication. They will keep getting my business
Reply from OXO Packaging2026-01-20
''Thank you so much, Angelo, for sharing your experience with OXO Packaging. We truly appreciate your continued trust and kind words regarding our turnaround time, Q&A process, and communication. Feedback like this motivates our entire team to keep delivering the level of service our customers expect. We’re grateful for your ongoing partnership and look forward to supporting many more projects ahead. Thank you for choosing OXO Packaging!''
Five star rating to OXO.
Five star rating to OXO. Their design representative Ross Morgan was super accommodating in ensuring that our production went smoothly and delivered on time to meet our deadline. The quality is superb. We look forward to our next packaging project with them.
Highly Recommend
Rachel was fantastic to work with from start to finish. My design was brand new, and she played a huge role in helping bring my idea to life. She was always incredibly quick to respond, proactive with problem-solving, and transparent throughout the process. She took the time to answer all of my questions, helped me navigate different options, and worked with me to find a great price without compromising quality. I truly appreciated her responsiveness and attention to detail, and I’d highly recommend working with her.
Fantastic…
Ross and his company were fantastic throughout the process. From design to delivery, he answered our questions and eased our concerns. We will definitely be using their services again in the future. Thank you for a outstanding product.
Easy and smooth experience from start…
Easy and smooth experience from start to finish thanks to Daniel!
OXO Packaging Australia - Print quality issues, job refunded
I am very disappointed with OXO’s service and quality of work. The first time my company did business with them, they were great, I was very happy. This latest dealing with them has been the opposite. First of all, I would like to point out - I am a graphic designer with over 25 years of experience working with printers and also, I’ve been a professional photographer for over 35 years. I have produced artwork for commercial printing literally thousands of times over the years. So this is not my first rodeo. I sent some artwork for packaging for two new products my company was launching. When I received the completed packaging (sent from a factory in PAKISTAN, not Sydney/Melbourne), one of them had a purple hue throughout the shadow area of the product photo (the photo has a slight shadow as it is set against a white background). When looking at the photo on its own in Photoshop, the shadow is grey (just as it should be). When adding the photo to the Illustrator artwork, it is also grey (yes, CMYK artwork is made up of 4 colours, but to the eye it is grey). Also, my monitor is properly calibrated, so what you see on screen is exactly as it should look when printed. I believe this purple hue was due to a poor a quality printer, a poorly calibrated printer or just incompetence of the person doing the printing. Plus, any competent printer would have picked this up in quality control and rejected it. It should never have been allowed to leave the factory. I’ve had issues with printers in the past. But 99% of case, a good printer will do the right thing and reprint the work. It’s just good business too. But when dealing with OXO, the very first thing they did… blame me/the artwork. I checked the artwork, it is perfect. They will not accept responsibility or do anything to help resolve this issue. The person I was dealing with, Adam, said he would speak to management and see what they can do for me. That was 5 days ago. Never heard back from them after that. They will not respond to emails now. I am disgusted, not only with their attitude and responses to me, but their complete lack of customer service. They clearly don’t care. My company is quite a large electronics importer/distributor, we own quite a few brands and require packaging for these brands. My ultimate goal with trying OXO was to find a local Australian supplier to work with for all of our packaging in future (even though I just found out they use a third party in Pakistan). I will NEVER do business with OXO Packaging ever again. Update – 20th January 2026: Since posting this review in August, OXO Packaging contacted me and have given a full refund. I appreciate that they have taken responsibility and refunded us. The final outcome is satisfactory.
Reply from OXO Packaging2026-02-18
Thank you for sharing your feedback that your issue has been resolved now. Refund has been processed. We will tired to make the things much better on your next order Thank you for confirming that your issue has been resolved. We are committed to improving our services and look forward to providing you with a better experience.
OXO Packaging- Great Experience.
OXO Packaging, especially Harry was an excellent decision. I went from not knowing what I wanted to go with to understanding all of my options and placing an order very quickly. The product arrived quickly and was exactly what I was looking for. Cannot recommend OXO enough.
Great products, on point customer service.
Quality of the product was outstanding and we loved the result! We had a small mismatch with one of the images on the boxes but Jason was great at understanding our request and making it happen for us. Customer service was on point for him!
Good service
My experience with Katie Roy was superb. Great time on response time and also was very helpful. Would Recommend to anyone.
Katie was great! Boxes are perfect!
Katie made the entire process of design and ordering a breeze! The finished product is beyond expectations! Definitely takes our soap business up several notches! Thanks Katie, and OXO! Chad...and the goats. Tilton Hollow Farm & Soap Co.
Awesome customer service and product!
Katie is a rockstar! She has ensured an easy ordering process and the custom boxes I ordered are perfect. Customers love the quality.
Our entire company is happy!
Thank you Nancy! Our company had been looking for new packaging for one of our products for quite a while. I am so glad we came upon OXO Packaging. From the start, their packaging specialist, Nancy, made the process a breeze. She was very communicative, answered all my questions, and gave amazing suggestions for sizing (my biggest fear). Our packaging turned out perfectly. Our entire team is so excited to see them on the shelves! We have more plans for 2024 when it comes to branding and packaging, and OXO will be our go-to.
Rachel has been a delight to work with…
Rachel has been a delight to work with from start to finish, responding to my many questions and requests. She worked well with my graphic designer to get us a gorgeous luxury packaging product for our premium fudge product. Whenever there was an issue, she was there to walk through it with us and ensure it resolved. ETAs were not consistent but when multiple parties are involved in getting the packaging to us I suppose some delays are bound to occur.
Incredible Packaging, Incredible Service
Rachel is the greatest to work with, patient, caring, and so helpful! The work is absolutely amazing, completely professional, and cost effective. I would recommend this company to anyone!!!
Best Services
I'M IN LOVE
i have been in business for 5 years and always thought it would be to expensive to have small batch boxes made. Surprise Surprise, a member from my soap facebook group recommended Oxo Packaging with a positive review so I gave them a try and a star was born. I felt heard and taken care of along the whole process. I needed my boxes for Mothers Day orders and they made it happen. I'm happy and impressed by the quality.
Great service once I placed order
Great service once I placed order. James worked very diligently for meeting the timeline. The process was transparent as far as shipping was concerned. I was given tracking number. Phone calls were returned in time. I will give 4.9 .for not meeting the color choice. For alternate color I had to convince my client and give them discount which took away from my profit. They should show the colors which they can actually provide in that timeline. Other than that overall, one of the best people to work with. I will definitely work with them again.
OXO was recommended from many people…
OXO was recommended from many people who have had them create there custom boxes. Rachel walked me through every step of the process and was very helpful. She had me confirm everything and corrected my mistakes.The graphic team did a great job with a logo for me. I will be ordering from OXO when I need boxes again!
Box printing in color
Mr. Brian Jackson assisted me from the initial quote to the delivery of the order. Brian responded promptly to my requests and communicated clearly. The quality of the print job exceeded my expectations--thank you OXO!
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