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Events & Entertainment

Pacificspins

Claimed

100 reviews

3.9100 reviews
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About Pacificspins

Data updated
Website
pacificspins.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
39 reviews
Replies to negative
45% (9/20)
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[email protected]pacificspins.com

About this business

New online Casino with Instant Payouts!Make sure to visit us and see great new bonuses and promotions!

Written by the business, not verified by us.

Is Pacificspins legit?

Pacificspins (pacificspins.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 76% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 45% of negative reviews; 39 of them were added in the last 12 months. Last updated 2026-08-31.

What people say

ga conCanada · 1 review · Experienced 2025-12-04 ·

Not very legitimate and honest

Not very legitimate and honest . The support team has no clue what they replied to my question cause it was totally wrong after pointing it out. Marketing this and that but i wouldnt come back again . Seems like bots and ai. Cause the support person really had no clue what the site and layoutlook like or its base functions or how it runs.

Reply from Pacificspins2025-12-09

Hi ga con, Hope you are well and safe, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your recent experience, and we appreciate the opportunity to address your concerns. Transparency and cooperation are key in every part of our lives. Since you did not provide us with your login information, we can't check your account and give a precise answer for your situation. We are always trying to improve ourselves, and we understand that you are not satisfied playing at our casino for various personal reasons, but not giving us a chance to properly address your comment here seems a little unfair. Thank you for your understanding! Kind Regards Daniel Moore Pacificspins Casino Management

Dee MckinneyUnited States · 1 review · Experienced 2025-11-05 ·

Played a no deposit bonus

Played a no deposit bonus. Played thru wager, had to verify account. waited a few days. Contacted support they said it would be 3 to 5 business days. Been over a week haven't gotten any info what so ever. Tried to login to account and I no longer have access. Blocked. Its bs. Horrible. The ganes are fun, everything else is foul. And after reading reviews daniel moore management literally sends everyone that has left a bad review the exact same message blaming them saying they didn't give the asked for login info to investigate, ect..... Copy paste repeat. I can't even get an answer back, just deleted. They aren't asking for anything. Its all a lie.

Reply from Pacificspins2025-11-12

Hi Dee, I hope you're doing well and staying safe. Unfortunately, we haven't received the requested login information, which means we're unable to access your account and provide a thorough response to your complaint. Looking into your account would help us gather more information about the issue you mentioned. However, without the necessary details, it's challenging for us to address your concerns effectively. It's important for us to have the opportunity to investigate and provide evidence regarding your complaint, not just for you but also for other visitors who may have similar concerns. If you're willing to provide your login information with us, we'd be more than happy to assist you further. Thank you for your understanding and patience. Please don't hesitate to reach out if you have any questions or concerns. Kind Regards Daniel Moore Pacificspins Casino Management

Kevin EnriqueUnited States · 24 reviews · Experienced 2025-10-13 ·

Horrible liars and cheats

That it was a good place but they just keep denying my withdrawal accidentally sent them a photo from awhile back and guess it was edited so they cleared my winnings and deactivated my account even thou I have all the documents necessary to prove my identity in some form another place is a scam !!!!! Don’t not okay here I’m looking at legal options since I’m a lawyer anyways !!! But I warned you!!!

Reply from Pacificspins2025-10-17

Hi Brian, Hope you are well and safe, Reviewing your account, we found that your account has been deactivated, by our banking and anti-fraud team due to provided photoshopped documents. According to the Casino rules, all requested documents needs to be valid. If you provide false documents we reserve the right to cancel payout and lock the account. https://pacificspins.com/terms-and-conditions 5.1. Establishing a User Account e. Pacific Spins reserves the right to request copies of your identity, address, credit card copies, an approved signed purchase history, and/or other appropriate documentation when making credit withdrawals, in order to ensure fast payout, prevent fraud, and safeguard all financial transactions. If you fail to provide the requested documentation within 4 weeks or submit fraudulent documentation, we reserve the right to cancel the payout and/or close or lock your User Account. We may subsequently ask for these copies at random to ensure the security of your account. You can sand the new documents to our banking team. If you pass the verification process and don`t have other violations, your winnings will be credited back to your account. Thank you for your understanding! Kind Regards Daniel Moore Pacificspins Casino Management

Christopher “Krunky” MauldinUnited States · 1 review · Experienced 2024-09-29 ·

Krunky5079 needs verifying

I wonder if I can change the Stars later (Especially if you guys end up helping me resolve this I will give you five stars because your casino deserves a five-star experience if you pay out ndb winners) since this casino would have more stars if the verifying team or the account management team would get back to me on whether or not my documents are eligible to be verified but see you can't do the verification deposit till you have your wagered balance in the withdrawal area. However you can't put the wagered balance into the withdrawal area till your account is verified and the wager balance is submitted. See how this could be a conflict of the interest. Very conflicting, if I get no response to this or any action whatsoever because I've been waiting years for a reply to either go up or down on my star review based on how you guys resolve this issue. If this bug isn't cleared up, that would mean it's intentional, if it's intentional you guys should be red flagged because of the casino pyramid scheme that you guys are running if you don't allow no deposit bonus winners to withdrawal. I got the verification deposit money, I have all my documents together, and yet I still cannot get a response to you guys so that I can follow through on this withdrawal I have used just about every other RTG casino and or anything LCB.org or chipy.com supplies because just about every other casino especially the RTG instant Cash out casinos such as brango extreme yabby limitless all paid out and they all have the same rules and regulations or terms and conditions however it's possible this casino directly or indirectly caused issues with free play winners Please get back to me Pacific spins Sincerely, CJ P.S. a friend of mine also encountered the same issue as me it didn't make sense to them so they ended up playing all their balance but as soon as they concluded their balance that they won they got an email the next day saying that their account was verified but there's no balance to withdrawal from so please don't tell me that you guys are just waiting for me to waste my winnings

Reply from Pacificspins2025-09-22

Hi Christopher, Hope you are well and safe, Thank you for taking the time to share your feedback and login information with us! After reviewing the account with the provided login information, we found that you played with the free spins promotion but have not yet completed the wagering requirements for your free bonus. The rules for your bonus were: 50 Free Spins on 5 Wishes Wagering: 25x Max Cashout: $50 Allowed Games: Non-progressive slots (777 excluded) Max Bet per Hand: No limit Only one payout available from the coupon Other General Terms apply During the wagering requirements, your balance dropped below $1 (to $0.78), and the system recognized that you lost your bonus. However, you were able to continue playing and attempt to complete the wagering requirements, which you did, but you still need to wager $182.50 more to fully meet the requirements. https://pacificspins.com/terms-and-conditions 7.1. General Bonus and Promotion Rules v. Once a bonus is claimed, its terms become immediately effective and remain so until a new deposit or bonus is processed, and after the bonus has been cleared from your balance. This also applies if your playable balance falls below $1, or if you deposit on top of your existing bonus balance. Any violations of the terms may result in all winnings being voided. In the meantime, the banking department has reviewed your documents and verified your account. Please log in and continue your play. Thank you for your understanding, and good luck! Kind Regards Daniel Moore Pacificspins Casino Management