It was a gift for my husband and he…
It was a gift for my husband and he loves it. Nice sounds, the silver color is beautiful and the case is definitely a plus.
About Panda Drum
Data updated- Website
- pandadrum.com
- Category
- Hobbies & Crafts
- Location
- United States · Dover
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 83% (5/6)
Do you own Panda Drum? Claim this profile for free and start replying to reviews.
Is Panda Drum legit?
Panda Drum (pandadrum.com) has a 4.6 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 83% of negative reviews; 65 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
This Panda Drum was way better than I hoped for.
I ordered a drum from Panda and immediately received an email thanking me for the order. Then I received another email giving updates on delivery time. They kept me informed while I waited for the delivery. I wasn’t used to the service and appreciation. It helped me know and trust the type of business they are. After delivery I was again impressed with the care of packaging and presentation. I was amazed at the quality of the drum and components. Having collected many drums over the years I had favorites. The beauty and wonderful sound of this drum immediately made it my all time favorite. I wish more companies would conduct business this way.
Love it!
Love it! Excellent craftsmanship and sound!
I love the sounds and my children put…
I love the sounds and my children put down their devices to play it took I am so thankful for this drum because meditation is important in my life ...like I MUST MEDITATE!!!!!
You folks are great
You folks are great. always a reply and eager to helpmvAnd for an old lady (66) yes, learning to navigate the world of communication on her phone it's awesome to have someone who is willing to assist. I love listening to my grandson play his panda drumm. Makes my heart happy.
Harvey Smith was a joy to work with on…
Harvey Smith was a joy to work with on my drum exchange. Best customer service I have ever had 😁
I am so grateful to Emma Collins!!
I am so grateful to Emma Collins for her prompt response to my email and I want you to know that your Customer Service is EXCELLENT!! I am very happy with the quality of your product and your outstanding service. Thank you so much for helping me and offering to help me more when I need it!! You don’t see service like yours these days and I am passing this along to my family and friends!!
The customer representative was…
The customer representative was excellent, she was very prompt and courteous as she responded to and fixed an ordering issue. The drum arrived slowly but safely. I am delighted with it. I used it for joy because I enjoy the sounds and vibrations. I am not a musician and cannot vouch that the drum has perfect pitch.
I bought the mid size and the little…
I bought the mid size and the little one and my two year old and I can play together! He absolutely loves playing the little drum and it's been a great little bonding experience for the two of us. Thank you so much!
You guys are great
You guys are great. Always a response and willing to help. And for an old lady (66)yes,learning to Navigate the world of communication on her phone it’s awesome to have someone who is willing to help.I love listening to my grandson play his panda drum. 🥁 makes my heart happy.
Easy return and refund
Jessica was very helpful when I needed to return 1 panda drum when I decided to purchase the bundle set after already purchasing a single drum. Return and refund was quick and efficient. My son and grandchildren love the bundle drum set I got for them!
Panda drum minis for granddaughters
I purchased two panda drum minis for my fraternal twin granddaughters who are turning seven next weekend. They were at my house with the rest of the family on Sunday for Easter. We decided to not only have an egg hunt but to let the girls open a couple of their birthday presents a little early so that their Grampy could watch them do that. He is on hospice at home. Their Uncle helped them open the packages, and they saw their panda drums. One was red and the other was pink. Both girls started playing the drums with the little mallets, and they seemed to really like the sounds. Their uncle, my son, got the song book out and was helping them play one of the songs. The sounds were beautiful, and the girls really seemed to like the drums. They played them for a little while before they had to go home. I think I made a great purchase with these two drums, and I hope the girls will get a lot of enjoyment out of them at their house. I would recommend this company to anyone. The delivery was very fast, and the drums arrived in perfect condition. I think this company makes a quality product.
I had a great experience with Panda…
I had a great experience with Panda Drum, and I want to specifically recognize Harvey Smith for his outstanding customer service. We ran into an issue with our order, and while things like that can happen from time to time, what really matters is how it's handled. Harvey stepped in and resolved everything quickly, professionally, and without any hassle. He made the entire process smooth and genuinely pleasant. Because of that, we not only feel taken care of, but even more confident in the company overall. The products themselves are fantastic, and the level of customer support we received really sets Panda Drum apart. Highly recommend—great product, even better service.
I purchased a drum as a gift for my…
I purchased a drum as a gift for my wife. I ordered it but realized I was going to be away the days that it would be delivered. I asked the customer service to delay the delivery to a date when I will be home and they did so in a very helpful and responsive way. The drum came in great condition and at the arranged date when I was home.
Soooo WONDERFUL & Easy to Play
I am not any kind of a musician! I have to tell you that it was magic when I picked up my first panda drum!! I couldn’t believe what I was doing… I couldn’t believe what it was hearing. I couldn’t believe how easy it was and fun, fun, fun!!! I have shared my panda drums with my friends! One friend is a mountain climber, and she took it to the top and played it!!! FANTASTIC!!! I love Panda Drums!
Love our Panda Drums
We are delighted with the set of Panda drums we ordered for our family. I ordered the set of three, gave one to my son and his family and one to my son-in law and his. I kept the small one for myself. The drums are a big hit in each family. Very soothing for young and old. The only problem was some confusion with shipping since oder was shipped in 2 pkgs, but customer service resolved that quickly.
I love the tones ... Amazing quality!
I love the tones and my children put down their devices to play it too. I am so grateful for this drum because meditation is important in my life ...like I MUST MEDITATE!!!!!
What to get for the person who has everything...
We wanted a unique gift for our granddaughter's 6th birthday. Saw the ad for Panda Drum and got her the kid's drum - she loved it! Next, I was looking for something different and out of the ordinary for my husband's birthday (for the guy who has everything). We ordered him the top of the line Panda Drum and it was a big hit. There is nothing like the sound of a Panda Drum. When it arrived, the little decorative wooden balls were broken in the transit (although the drum was packed extremely well). I contacted the support team and they were very responsive and replaced the decorative balls in no time flat! I was extremely impressed with the Panda Drum customer support (Emma was our contact). We love this product and will be ordering again and again. The perfect gift! PS - they are frequently offering % off coupons so you most never pay retail! My highest recommendation.
QUALITY DRUMS WITH QUALITY CUSTOMER…
QUALITY DRUMS WITH QUALITY CUSTOMER SERVICE :)
Worth the wait!
I was eagerly awaiting my drum and the people at Panda Drum were extremely helpful in helping me track it through the system! It was so worth the wait, just playing random notes immediately brings down my stress level and that of anyone else at home at the time. Can't wait until I learn to play a song!!