ParkMobile

Changed vehicles

Changed vehicles and made the necessary license plate change on the app. But the app failed to update the plate resulting in a $43 ticket. Won’t be using this app again.

Scam, buyer beware!

Scam! My credit card was compromised with follow-up charges from KARMA PROCESSING.

Error nightmare/hassle

I went to downtown Columbus, Ohio to meet a friend for happy hour at Hyde Park. She got there and parked in zone 31114 and used the app without incident. I parked right in front of her but could not get the app to confirm my spot. I tried 5 times then gave up and moved my car to a new zone around the corner, 311123. That wouldn't work either. Thankfully in my frustration I had the presence of mind to take a screen shot of one of the "error" messages. I moved my car a third and final time to zone 2002 which worked. This made me nearly 30 minutes late to meet my friend, plus an unnecessary 5 block walk in 20 degrees F, past all the spots that wouldn't accept me. Then at the end of our happy hour I received text messages that all of my sessions (that the app would not confirm) were ending and I was charged for all of the failed attempts! I couldn't stand to pay them for that pain. The indignity!!! Haha. Anyway I called the next day and spent ~10 minutes explaining what happened. I have to say I got a rep right away at 7:58 AM which was unexpected. He was pleasant and helpful enough. I also to send the screenshot of the error message to get the refund (even though who would want to pay for the same car to park in two different spots at exactly the same time?) which he told me could take 7 - 10 days. Next time I will either bite the bullet and immediately park in one of the more expensive garages or just avoid downtown altogether. Which is a shame because HP happy hour is awesome.

Beware

I generally avoid writing negative reviews; however, I believe it is important to inform potential users about the issues with the Park Mobile app. In Tampa, Florida, there is a noticeable lack of coordination among parking apps, law enforcement agencies, and towing companies. The Park Mobile app showed a different number than the one on the sign for my parking spot. However, because the app's map showed the correct location, I trusted the app's accuracy. I paid for parking, but later received a fine. When I contacted city authorities, I was informed that the problem originated with the app and that I was still responsible for the fine. The app's representatives told me they couldn't reimburse the fine because the payment had been sent to the city. I agreed to pay the fine but requested a refund for the parking fee I had just paid. Park Mobile stated they could not issue a refund either, as that amount had also been paid to the city. Ultimately, I experienced a lack of accountability and resolution, with the burden falling entirely on the consumer.

Rip Off Company!

Tried to make a reservation for weekend parking that was supposed to be $30 for 24 hours. I double checked the day/time to make sure they were for the correct hours. As soon as I hit Pay, I got a notice that the time was being adjusted and the reservation was non-refundable. The time was adjusted so I got 1 1/2 hours for $33, not the 24 hours I paid for and not even for the day I needed to park. When I contacted ParkMobile customer support, I got canned responses saying they were just a pass-through app and I needed to contact the owner of the parking lot for a refund. It was their app that “adjusted” my time, not the parking lot. Will never use this app again. They ripped me off for $33!

Not reliable when needed

Tried to create an account but it kept replying the Server is Unavailable. Why any business or Municipality would use this app is beyond me. PayByPhone is easy, widely used, and works every time.

Completely worthless

I received an email stating that they were hacked and that my personal financial information had been stolen. They are offering a single US dollar of credit for my inconvenience. Now I have to cancel my credit cards and all previously arranged recurring payments. One Dollar. Shame if these assholes. They are the devil.

Unethical Company

If the app works right, it's good. But so many examples of the company doing tricky and wrong things makes me know the company's management must have an unethical leaning.

ParkMobile Glitch

I used the ParkMobile app at a meter and received a ticket from the City of St Petersburg. I showed all receipts and that I paid ParkMobile but now have to go to court to contest the ticket. Will never use ParkMobile again. They obviously have a software glitch!!! Further, their customer service was useless and could not help.

App Easy to use and remembers your…

App Easy to use and remembers your plate numbers, even multiple plates.

I can just park and go

I can just park and go. Love it.

Very convenient

The app makes it easier to pay instead…

The app makes it easier to pay instead of pulling a card out to pay for parking.

Its great I love it so convenient

Got Ticket Using Park Mobile Now Have to Go To Court to Contest used Park Mobile and got a ticket…

I used Park Mobile and got a ticket anyway. I did not go over the time limit and when I open the system to show where I parked and the time I parked there and paid for with Park Mobile, it won't let me copy or forward that info to include with my parking ticket when contesting the ticket. They won't let you have a summary of the ticket because I didn't pay for the BUSINESS Park Mobile. From now on it'll be easier to NOT use Park Mobile.

So quick and easy

So quick and easy. Love it

Such ease Highly recommended

Very convenient

Very convenient. The town charges too much per hour to park.

I love how accommodating it is to be…

I love how accommodating it is to be able pay the meter without needing to go to the car

Awesome

Awesome, I just hope you make it where you can extend times for parking!!