Very good macanic and curties did a…
Very good macanic and curties did a good job 👏
About ParkMobile
Data updated- Website
- parkmobile.io
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 43 reviews
- Replies to negative
- 0% (0/29)
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Is ParkMobile legit?
ParkMobile (parkmobile.io) has a 3.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 45% rate it 4 stars or higher while 42% give 1 star; The business has not yet replied to negative reviews; 43 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
This app is a scam and resulted in me…
This app is a scam and resulted in me getting a ticket. The company did nothing to help. I’ve deleted the app and you should too.
If I could give this company a NEGATIVE…
If I could give this company a NEGATIVE 10 stars, I would!!! In hopes of getting a better response from the app that was not working, I signed up for the business account. I was charged a "subscription fee" of $41.76 AND a monthly fee of $35.96 ON TOP OF THE PARKING FEES!!!! FOR WHAT??? Parking on the same street as everyone else?? There is NO benefits to signing up for the "Business Account" or any other account with this company that KNOWS NOTHING OF GOOD CUSTOMER SERVICE!!!!
Another dumb ass company
Scanned label on meter thinking parking spot Identifier is unique. Big mistake. I m 1st time user. The sun was so bright I couldn't really see cell screen. Completed purchase and then soon discovered parking spot registered in a different city and state. Called customer service, on hold for 17 minutes. They could not change location. We just sent 4 people around the moon and this company could not change parking location. Another dumb ass company.
ParkMobile is a very incompetent…
ParkMobile is a very incompetent company. Their technology is antiquated and their customer service is horrible as they are unreachable. This time every year I attempt to purchase a Season Parking Pass for the football season of my favorite university. Every year the system shows error messages, says they don't accept American Express (which they do) and it is impossible to complete the purchase. Every year I call their customer service line and every year I hang up after 30 minutes on hold.
I parked my car I'm a garage where I…
I parked my car In a garage where I had to pay by app. The app didn't work so I had to wait until it came to. When it finally worked it was charging $40 an hour. I left the space, 30min had passed. I get fined $110 for 30 minutes. I disputed and they denied and charge me $90. So I will STRONGLY recommend, if the app does not for second LEAVE!! If you know the parking will be there UBER. I removed the app from my phone and will be check ever future destination I go to, to make sure I never park with them again, and I hope who ever read this does the same.
Park mobile has continued to charge me unauthorized and will not refund.
Park mobile has continued to charge me for 2 vehicles I do not have even though I have removed from app and online. They do not tell you that there is an additional step to removing vehicles and will not refund for the charges. The app will enroll you in a subscription without for warning you and they will not refund even after contacting customer support. As a business owner, this has been a horrible experience for me.
Illogical and greedy
Parked in a space for jury duty and paid it up until the end of the day. We were let go for lunch and I parked in a new space. When I attempted to pay for time in another space, it told me to end my current session. I went to my current session, but there is no option to end it. I spoke with support and they said there wasn’t anything they could do and their only solution was for me to pay at the meter itself or park in a different zone. Due to being summoned and the requirements of jury duty- leaving the courthouse and being late in order to either get 6 hours of physical change for the meter or park 15 minutes away wasn’t possible. I didn’t ask for a refund for the unused time in my space, I just wanted to pay for parking at another space so I didn’t get a ticket. They force you approximate how much time you think you will need in a space and charge you for it (extending the time in a space is great if you’re physically or legally allowed to able to access a phone or a computer), they won’t allow you to be refunded for unused time, and then on top of it all if you have to move to a different parking space they won’t allow you to pay for a space in the same zone until the time has expired on the space you already paid for- no option to tell the website or app that you‘ve left that space and want to start a new one. The website, app, and support are unable to help in a scenario like this- the company is greedy and ultimately stupid for not allowing someone to pay for more spots (just terrible all around).
This app is horrible
This app is horrible. Wanted to book advance parking at a particular garage at a university but didn’t have the zone number all the description showed was the university name but not the garage name. Plus it seems that trying to book becomes a circular endeavor with the same directions coming up time and time again. Very difficult to use
Verify License Plate FIRST!!!!!!
When paying for parking the app should ask what is the license plate of the car. We only use the app when we travel and have different rental cars with obviously different license plates.
INCREDIBLY BIZARRE CHARGES
Entered a code in the early evening and it turned out that at that hour there was no fee for that particular parking lot at that time. However, parkmobile decided they should charge me a service fee for telling me there was no parking charge! The customer service. both AI and human, are totally without capabilities. Both had the nerve to justify the charge rather than say "sorry, we'll credit your account."
Avoid if you can
It's BS that I need an App to park. I downloaded and used it because I had to. Now I've canceled twice and still get charges on my credit card. What a scam.
Poor customer service
Park Mobile is an easy to use app and I have used it many times. But they are not customer service friendly. Make sure to really look over your app prior to hitting submit for your ticket because it is not obvious where the license plate selection is. I did not realize the auto select picked the wrong license plate when I parked. It would not allow me to edit the selection or cancel the ticket. I had to restart a new ticket and because I selected 5 hours on the first ticket I had to pay the $20 for a car I was not driving. I tried to call to explain the mishap on my end and took accountability for it and they let me know they do not provide refunds and their advice (which was said rudely) was to pay attention next time. We are all humans and make mistakes. It is extremely poor customer service and outside the app being easy to use this feature of the app is a poor design that should be fixed to be more clear and obvious.
Convenient but Sneaky
Convenient way to add parking and extend while at event, but "extend" button does not confirm extension- it adds more parking. Possibly the App could add a "confirm" "accept" or "are you sure" button before adding more and more unnecessary extensions.
Paid for parking and still got towed
Paid for parking and still got towed, worst service ever. No refund, no way to correct information, and I had to pay to get my car out. Please do not use this app and park elsewhere, there are way better parking companies. Do better and improve the services.
Completely off as far as zones vs…
Completely off as far as zones vs parking. I got double charged by the service.
Overcharging customers paying via website
On 3/9/26, two family members and myself attended a Cleveland Cavaliers game. Due to a family member's physical disability, I wanted to secure parking as close to Rocket Arena as possible. I booked and paid for parking at the Euclid Prospect Gateway Garage at a cost of $55. Upon arrival the fee charged on site was only $30. I reached out to Gateway Garage to request a refund of $25 and was told I would have to contact Park Mobile since Gateway contracts with them for online reservations. Park Mobile's customer representative told me they would not issue a refund because they are not responsible for the discrepancy. I found no disclosure on their website advising patrons they may pay more when paying through their website vs paying directly at the garage. Customers should be aware of possible overcharging by Park Mobile so they can make an informed choice.
Total ripoff!
No way to correct information once you start a parking session. If you enter the wrong information you will have to pay twice. Its absolutely ridiculous that there is no way to edit the info. I accidentally entered the information for a different car and had to initiate a second parking session with the correct car to avoid a citation. I fully expect a refund but park mobile would not refund the 1st session.
You have no choice but to use the app…
You have no choice but to use the app if they've made an agreement with your city. They are happy to charge you for parking but, say you have two cars and used the wrong plate and need to change during an active session. You are SOL. You either risk a citation or have to pay for parking twice in the same spot! Late stage capitalism. It's not enough that a third party app collects one fee per spot, they need to make more.
PARKMOBILE IS CRAP
I used Parkmobile and never had any problems, had 3 vehicles registered, then all of the sudden I get a Notice that someone is parking and has started a parking session. I login and it shows a Vehicle in Atlanta GA. registered on my app. SO, I contact Parkmobile and "CARLOS" says "there is nothing they can do". RUN from this APP, its security is not up to par and they do not help if there is an issue. even if you can show you are in Florida and someone else in another city adds a vehicle.