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Construction & Manufacturing

Partition King

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102 reviews

4.7102 reviews
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About Partition King

Data updated
Website
partitionking.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
7 reviews
Replies to negative
100% (3/3)
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About this business

We are a large online and national distributor and we ship to all fifty states. We provide fast solutions for any bathroom partition project.

Is Partition King legit?

Partition King (partitionking.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Another Great Order

We have ordered numerous times from Partition King and every time, our order has been perfect and great quality.

Reply from Partition King2024-07-02

Thank you for the kind words, Jessica! We appreciate you coming back to us repeatedly four your partition needs! Please always keep us in mind for the future. Amber Project Manager 800-685-7541

Very high quality product

Very high quality product, though instructions were almost non-existent. Once you figure out the learning curve they go together fine, but not all the parts matched what was on the sketches, and part names/markers made no sense.

Reply from Partition King2024-06-26

We appreciate your review, Buddy. We apologize for any confusion you may have experienced during installation. If you have any installation questions or concerns please contact us so that we can get them resolved! Amber Project Manager 800-685-7541

Bad on many fronts

We submitted our original request for quotation. Partition King sent a preliminary drawing with the door in the incorrect position. I marked the necessary changes and returned the drawings. The revised drawings from Partition King corrected the door position but changed the overall dimensions (-1 1/2") and changed the color. We were surprised by the added cost to correct the color, paid additional shipping to deliver to a residence, were told that the driver would wait 30 min. while package was inspected - the driver left immediately and then the stalls had to be modified on-site to compensate for the dimension change.

Reply from Partition King2024-06-26

Hello Ken, Thank you for providing more details about your experience with Partition King. We appreciate your patience as we address your concerns. We ensure our best efforts to make sure all customer drawings are 100% accurate and consistent with the original quote request we receive. Please note that the final drawings were reviewed, signed, and approved by your team for the exact parts that were sent out to you. If there were any requirements to alter parts on site - then this would be an oversight during the review / signing process. If there were any parts inconsistent with the drawings, please do reach out to us ASAP for us to correct this. We understand the importance of precise measurements and specifications, and regret any oversight in this process. Regarding the residential delivery fee, freight companies charge extra for residential addresses. While this is standard practice in the freight carrier industry, we acknowledge that additional costs can be unexpected - especially once the address is disclosed to us and validated as commercial vs. residential upon placing the order. Please feel free to contact us if you have further questions or if there is anything else we can do to assist you. Your satisfaction is important to us, and we are committed to addressing your concerns. Thank you again for sharing your feedback with us. Mallory Adams Project Manager 800-685-7541

Phenomenal

Your team did phenomenally. We had a lot of change requests to the drawings that you dealt with without fuss and I know how annoying that can be after so many iterations, especially with such a small dollar value. We had a hiccup with a couple of things not showing up, but the team jumped on it without hesitation and got it taken care of immediately. We haven’t got to install the partitions yet, due to permitting issues, but superstar job on the up front portion.

Reply from Partition King2024-06-25

We appreciate you taking the time to leave us such a kind review. We strive to provide quick and exceptional service. We apologize for any inconveniences that you experienced and appreciate your patience. Please keep us in mind for the future. Amber Project Manager 800-685-7541

The ordering process was very easy

The ordering process was very easy. The renderings provided were very helpful to visualize and verify the space. I also appreciate your consistency in following up on the order. It allows me to not forget to stay focused on it .The shipping was smooth. However, it is very difficult to have to delivered to a non commercial business without a loading dock or lift

Reply from Partition King2024-06-21

Thank you so much for your review! We're thrilled to hear that you found our ordering process smooth and our drawings to be helpful. Regarding the delivery challenges you encountered, we apologize for any inconvenience caused by the requirement for a loading dock or lift for non-commercial addresses. We want to assure you that we do offer delivery to non-commercial addresses, and we also provide the option for lift gate delivery to facilitate smoother unloading at such locations. Mallory Project Manager 800-685-7541

Placing the order was easy

Placing the order was easy. There are many different ways to pay for the order, which was great. The partitions look wonderful!

Reply from Partition King2024-06-17

Thank you for the kind words, Jeanette. Please keep us in mind for any future projects you may have. Amber Project Manager 800-685-7541

Professional service and knowledgeable…

Professional service and knowledgeable staff. Will use again

Reply from Partition King2024-06-14

Thank you for the review, Rick! We are glad that your experience with us was excellent. We look forward to assisting you in your future office renovation projects. Mallory Project Manager 800-685-7541

Great selections, double check your dimensions

The quality and material selection are great. It was also a quick turn around time from ordering to receiving the product. My only minor criticism is that when we sent drawings with dimensions, the drawings and quote that came back from partition king had different dimensions. Had we not carefully double checked the quote against our drawings, it might have been missed and the product would not have fit. When I contacted customer service, they were extremely responsive and helped fix the dimensions immediately. All was corrected and the product fit perfectly when it arrived. It was explained to me that they adjusted the dimensions to match in stock pieces and save on shipping time. I would definitely use this company again.

Reply from Partition King2024-06-17

We truly appreciate your review, Kimberly. Yes, you are correct; our estimators do try to keep all partitions quick ship if possible--sometimes this entails making minor sizing adjustments to do so. We apologize for any inconvenience this may have caused and are so glad that you were able to get the dimensions adjusted and that the partitions fit perfectly! We hope to do business with you again in the future! Amber Project Manager 800-685-7541

Communication was amazing.

Communication was amazing. The email back and forth was easy, fast, and clear. I was absolutely and completely impressed with the ordering process. So easy. The installation was not as great as I would have liked. There were no instructions included. I had to look up the website to find something. I was also very surprised to find that there were no pre-drilled holes in the panels. That was not ideal.

Reply from Partition King2024-06-13

Thank you for the feedback, Jesse. We aim to make the whole process as easy as we possibly can. We apologize for any inconvenience you experienced during installation. If you need further assistance please reach out! Amber Project Manager 800-685-7541

They were so efficient in sending me…

They were so efficient in sending me the proposal.After the Proposal was received they followed up to make sure everything was correct

Reply from Partition King2024-06-10

Thank you for the review, Jackie! We're thrilled to hear that you found our service efficient. Mallory Project Manager 800-685-7541

Hello Partition King

Hello Partition King, The ordering process was beneficial with the drawings and the timely adjustment to the drawings as we went along. I will say the hardware that came with worked pretty well. We were short 2 brackets and some of the anchor screws needed to be replaced with more substantial ones based on the walls that the walls were being attached to. The walls were great! Thank you! Lee Burnham

Reply from Partition King2024-06-10

Thank you for choosing Partition King! We truly appreciate your business and look forward to serving you again in the future. Mallory Project Manager 800-685-7541

Easy ordering process and excellent…

Easy ordering process and excellent customer service! What else can I say about this experience. From start to finish everything went well and we are extremely pleased with how everything turned out for our new church fellowship hall!

Reply from Partition King2024-05-21

Thank you so much for taking the time to share your experience with us! Mallory Project Manager 800-685-7541

High quality bad instructions

The instructions weren’t very clear. The product seemed to be high quality though.

Reply from Partition King2024-05-17

Hi Dustin, we appreciate the feedback. We apologize for any confusion with the instructions. If you have any questions please contact us and we will do our best to provide any instruction or help needed. We strive for excellence and your feedback is important for us to achieve this. Amber Project Manager 800-685-7541

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