Just what I was looking for and shipped…
Just what I was looking for and shipped fast
About Steel Supply, L.P.
Data updated- Website
- steelsupplylp.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (15/15)
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About this business
Steel Supply, L.P. offers one of the largest and broadest selections of structural steel in Houston, Texas.
Written by the business, not verified by us.Is Steel Supply, L.P. legit?
Steel Supply, L.P. (steelsupplylp.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the fair pricing structure, excellent product craftsmanship, and remarkably fast shipping times that make projects much easier to complete. People consistently appreciate finding specific, hard-to-find metal parts and receiving entirely accurate orders delivered promptly to their properties. Shoppers also note that the thoughtful packaging protects delicate items well during transit, ensuring everything arrives ready for immediate use. However, some people mentioned experiencing unexpected delivery delays or long waiting times for their packages to finally arrive. A few other people also felt that standard shipping costs were quite high relative to the overall item price.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent and very quick shipping
I needed a cast iron steel ball and…
I needed a cast iron steel ball and these work perfectly.
very competitive pricing and quick…
very competitive pricing and quick shipping.
Easy to order
Easy to order , and on time delivery Product is good quality.
Excellent service
Great and very quick service
Great and very quick service. We will be using again soon.
Prompt delivery
Prompt delivery, and good service on the phone, deleting an inadvertent cut request
Great product.
Great product.. great service!
Product arrived quickly and exactly as specified.
Product arrived quickly and exactly as specified. Product was well packed.
Great product
Was really hard finding the specific product I needed which was made in the 80s. This is the only place who had exactly what I needed. Arrived in 3 days and 2000 miles away so great shipping and great product and price
Fast Shipping
Exactly what I needed and prompt shipping. Will definitely purchase from them again!
Great customer service
Great customer service, return and refund process was simple.
Order Never Shipped
Our order never shipped and I was just notified a week and a half later that inventory is off and it had to be ordered.
Reply from Steel Supply, L.P.2026-08-17
Hi Kim: We sincerely apologize for the delay and frustration this caused. Unfortunately, an inventory discrepancy resulted in your order being delayed well beyond our standard shipping timeframe. We understand your frustration and have reached out directly with an update and options for resolving the order. We truly regret the inconvenience and appreciate your patience. - Steel Supply, L.P.
great~ on time `exactly what I wanted
Great service & products
Accurate product information, easy to order, timely delivery of what I needed for my project. I know where to go next time. Thanks for your good service. With appreciation, Peter
High quality product at fair price
High quality product at fair price. Quick delivery.
I have still not received an email with…
I have still not received an email with a return label for the square round 1 1/2" post tops and this was requested over the phone 4-6 weeks ago?
Reply from Steel Supply, L.P.2026-08-11
Hi Jerald: Thank you for sharing your feedback. We sincerely apologize for any frustration or confusion regarding your order. The item ordered was Part #9537, a 4" tall cast iron ball finial with a 2-1/4" wide base that fits over a 3/4" round bar/post, as noted in the product description. At the time the order was placed, we identified a stock discrepancy and advised that we only had one piece available, with the remaining quantity potentially requiring a two-week or longer lead time. Unfortunately, we were unable to fulfill the requested quantity, and the order was never shipped. We also understand your concern about the return label and apologize for any confusion about the status of your order or your previous phone request. We will reach out to you directly via email to review your order and request, and ensure any outstanding concerns are addressed. We truly appreciate you bringing this to our attention and the opportunity to assist in resolving the matter. - Steel Supply, L.P.
Great product recieved timely
Great product recieved timely Was able to speak to someone related to product to get answers Would recommend
ALL GOOD.
All good, product & service.
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