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Electronics & Technology

Parts Town

201 reviews

4.2201 reviews
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About Parts Town

Data updated
Website
partstown.com
Category
Electronics & Technology
Location
United States · Addison, IL
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (35/35)
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Is Parts Town legit?

Parts Town (partstown.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

M
Mark Wright · 1 review · Verified · Experienced 2026-07-30 ·

Great A++++ no complaints here 👍

Reply from Parts Town2026-08-06

Thank you so much for letting us know you had a wonderful experience. We aim to please and it’s great to hear that our aim was right on target! We can’t wait to wow you again in the future!

M
Mark Brown · 2 reviews · Verified · Experienced 2026-07-30 ·

Great service part came fast and fix…

Great service part came fast and fix the problem

Reply from Parts Town2026-08-07

Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.

N
Nick · 6 reviews · Verified · Experienced 2026-07-30 ·

Quick service

Reply from Parts Town2026-08-07

Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.

E
EARLY PLUMBING · 3 reviews · Verified · Experienced 2026-07-30 ·

Very organized

Reply from Parts Town2026-08-06

Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.

M
Marise Rose · 1 review · Verified · Experienced 2026-07-29 ·

I have not received the part.

Reply from Parts Town2026-08-05

Thank you for taking the time to send us your valuable feedback. We will have a leader from our team reach out to you shortly to see what we can do to make things right.

J
Jack Rose · 3 reviews · Verified · Experienced 2026-07-29 ·

Fast and accurate

Reply from Parts Town2026-08-05

Thank you so much for letting us know you had a wonderful experience. We aim to please and it’s great to hear that our aim was right on target! We can’t wait to wow you again in the future!

M
MENGFENG WANG · 1 review · Verified · Experienced 2026-06-10 ·

Please look care at the pictures

Please look care at the pictures. There are two different sizes screw. They look like very similar but they are different. I just replace the screw. I don’t want to replace the whole one. The new screw (Modle:RB 084) can not put into the hole(Model: AP7). Gas will come out. It doesn’t work! The manufacture knows what is going on!I did not get full refund . that is not make a sense.

Reply from Parts Town2026-08-05

Thank you for taking the time to send us your valuable feedback. We will have a leader from our team reach out to you shortly to see what we can do to make things right.

A
Alexander · 5 reviews · Verified · Experienced 2026-07-28 ·

Fast delivery-great communication

Reply from Parts Town2026-08-05

Thank you so much for letting us know you had a wonderful experience. We aim to please and it’s great to hear that our aim was right on target! We can’t wait to wow you again in the future!

T
Tina Aldridge · 1 review · Verified · Experienced 2026-07-29 ·

Fast service

Reply from Parts Town2026-08-05

Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.

L
Linda Stein · 1 review · Verified · Experienced 2026-07-29 ·

came quickly

Reply from Parts Town2026-08-05

It’s reviews like this that keep us going! Thanks so much for taking the time to write it. We are so grateful for customers like you – you’re why we do this! We’ll be here when you need us again!

M
Mario Cardenas · 1 review · Verified · Experienced 2026-07-29 ·

Timely delivery

Timely delivery, available parts

Reply from Parts Town2026-08-05

Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.

J
Jeff Noble · 1 review · Verified · Experienced 2026-07-28 ·

Parts were as described

Parts were as described, very quick shipping

Reply from Parts Town2026-08-05

It’s reviews like this that keep us going! Thanks so much for taking the time to write it. We are so grateful for customers like you – you’re why we do this! We’ll be here when you need us again!

D
David Ptak · 2 reviews · Verified · Experienced 2026-07-29 ·

The app is easy to use and when you…

The app is easy to use and when you call in the salespeople are knowledgeable and nice!!

Reply from Parts Town2026-08-05

Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.

D
Derrick Crawford · 1 review · Verified · Experienced 2026-07-29 ·

Update Your Practice

I used the pick up a part and send it to me in the same day. The wrong part was delivered and since it came from a 3rd party, I had to go 45 minutes away to exchange the wrong part for the new part and You guys would and did nothing. You said that was on me.

Reply from Parts Town2026-08-05

We never want someone to have this kind of experience with us, so taking the time to share it us is much appreciated. We will reach out to you soon to see how we can make things right and get better for the future.

T
Thomas Scherf · 1 review · Verified · Experienced 2026-07-29 ·

good price

good price, prompt delivery, easy peasy

Reply from Parts Town2026-08-05

Thank you so much for letting us know you had a wonderful experience. We aim to please and it’s great to hear that our aim was right on target! We can’t wait to wow you again in the future!

c
customerTim · 1 review · Verified · Experienced 2026-07-29 ·

Finding parts is easy you know OEM part…

Finding parts is easy you know OEM part number you got it

Reply from Parts Town2026-08-05

Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.

A
Al · 1 review · Verified · Experienced 2026-07-27 ·

Items are great

Items are great, shipped quickly, large selection of parts etc. my only complaint would be Jacked up shipping prices, for an item that shipped in basically an envelope. But not before being pressured to pay a fee of ten dollars to join for a discount that brings shipping imo to normal prices. They got me once before to pay five dollars for something similar in the past and have no idea where that went. Didn’t pay the $10 fee because I wasn’t 100% sure if it was a one time fee, or if it has an expiration.

Reply from Parts Town2026-08-04

We appreciate you calling this out. Shipping can be a big factor in the order experience, and it’s something we continue to evaluate and refine.

J
Juan Isea/ Espresso Master · 1 review · Verified · Experienced 2026-07-13 ·

Great costumer service

Great costumer service, friendly Staff

Reply from Parts Town2026-08-04

Thank you so much for letting us know you had a wonderful experience. We aim to please and it’s great to hear that our aim was right on target! We can’t wait to wow you again in the future!

B
Bruce Filippelli · 1 review · Verified · Experienced 2026-07-27 ·

Found what I needed pretty easily.

Found what I needed pretty easily. It was in stock. Received it quickly. I’m back in business. What’s not to like?

Reply from Parts Town2026-08-04

We love that we can have such a positive impact on our customers. Thanks for leaving your review and for continuing to trust us to be your choice for replacement parts. Until next time, thanks for shopping with Parts Town!

R
Robert Lyng · 1 review · Verified · Experienced 2026-07-27 ·

Had my part and got it quickly

Reply from Parts Town2026-08-04

Thank you for taking the time to provide valuable feedback. We’re thrilled that you’re thrilled! We look forward to working with you again in the future.