Passports Travel (passports.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Hazel · 1 review · Experienced 2026-07-24 ·
★★★★★
Great Europe Trip
I went on the Europe (London, Paris and Switzerland) trip with my daughter, her Girl Scout troop and a few other Girl Scout troops. The trip was well planned by Jenny our Wander Woman lead, we had a great travel director (Georgina) and everyone had a great time. Can’t wait to travel again with travel group!
Just finishing an amazing custom tour of London, Paris and Switzerland. Could not be more pleased!!
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KO World Travelers Club · 1 review · Verified · Experienced 2026-07-07 ·
★★★★★
Better than other student travel companies!
We had a wonderful trip - our guide was exceptionally knowledgeable and patient with our group. The hotels and food were much better than other travel companies that we have used for student travel, and the unique experiences added to the trip and felt genuine, rather than just a check in the box. There were two challenges: first, there were no whisper devices for our trip, which made traveling through Tokyo and other crowded areas with 40 people very challenging; second, the itinerary seemed a bit rushed at times and then too much time provided in other areas. I know that Passports is extremely accommodating, though - next time, I know to request and discuss the itinerary in more detail earlier.
Passports is an amazing company, and what makes it so amazing are the wonderful people who work there. They are a great team - from the beginning of setting up a tour to arriving back home and evaluating the experience. Having 24/7 contact is so important. The team at Passports finds the best tour directors, hotels, restaurants, meals, excursions, and flights. Our tour director, Laura, was a bubble of JOY and worked overtime to provide the most wonderful experience. All of our stops were planned and researched to provide us with the best opportunity possible. I highly recommend Passports to anyone looking to travel with students and/or with adults.
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Steve · 1 review · Verified · Experienced 2026-07-07 ·
★★★★★
5 Stars until the trip home
The travel out and trip itself were amazing. Our group leader and guide were great. We could have used more assistance when the travel home plans fell apart.
Great job by everyone involved in this trip. Dale was amazing as the “go-to”person and JB was incredible as a tour guide. I want him doing my tour in Greece in 2028. The food was scrumptious. The sites breathtaking. The people of Portugal and Spain were beautiful. Watching Portugal score their first goal at the World Cup on a square with hundreds, maybe thousands, of people was tremendous. S9 many memories.
Thank you, Passports, for making this a memorable trip for the kids and the adults as well.
What a fun and meaningful trip! This was my third time traveling with Passports, including when I was fresh out of high school myself traveling as a participant. This organization goes above and beyond to ensure a successful stay and support is always available along the way. This time around, we especially enjoyed our wonderful tour director, the variety of places and activities, and of course the delicious food. I'm always impressed by the excellent hotel stays and restaurants chosen, and you can tell that Passports maintains great relationships with those that they work with. Highly recommend using this tour group who is always seeking to improve and offer the best educational travel experience!
Passports was fantastic. From hotels to food and excursions. Tour guide was great and took very good care of us and was so knowledgeable on the areas we traveled. High recommend.
I would not travel with any other educational travel company
From the beginning of the planning process to the end of the tour itself, Passports is attentive and accessible with regards to the needs of the group and its organizer. The guides, restaurants and hotels are nothing but top-notch. Every aspect of the trip is organized and simple, so the group leaders can enjoy the trip as much as the travelers for whom they're responsible. I would not travel with any other educational travel company.
Passports connects travelers with guides who are professional, kind, and understanding of needs. Even when traveling with other groups, our group still felt well-cared for and all of our wishes were accommodated. The hotels we stayed in were superb, and the food was absolutely incredible. We had a variety of excursions. It was a wonderful trip!
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Michael · 1 review · Verified · Experienced 2026-05-29 ·
What a fantastic company, I've been traveling with this company for well over 20 years. Passports has worked tirelessly to ensure that student travel and adult travel both are professional of high quality and rewarding for all involved. If you were looking for a travel company, this is it.
Passports consistently delivers exceptional travel experiences with top-notch customer service. One of the biggest highlights is the hotel selection. Staying in centrally located hotels means you can truly experience each destination without long bus rides to and from accommodations outside the city. It makes every trip more enjoyable, convenient, and memorable.
Passports makes it incredibly easy to create real life learning that is memorable and worry free. From initial transportation, perfectly located, beautiful hotels, and knowledgeable tour guides this company has it covered.
As a tour leader I like knowing there are no hidden fees, tips, or surprises to worry about. Also enhancing the experience is the Passport ap which has new features to assist in keeping your group together and safe.
I am thoroughly impressed with this company. I've traveled for years with other providers, but I used Passports for the first time in the fall of 2025 and it was an amazing opportunity. Their customer service is impeccable and the quality of their trips is amazing. I will be using this company for many, many years.
I have now completed three trips with Passports Tours. From the planning stages through the completion of the tour, the staff was responsive, organized, and committed to providing an amazing experience for our group. Our custom itinerary of Dublin, Edinburgh, and Copenhagen offered a great balance of iconic sights and experiences, and our hotels, transportation, and local excursions were well planned and relevant. Our tour director was well prepared and focused on making sure we had the best possible experience for our tour. Thanks to everyone at Passports who made this trip possible.
Everything about the trip was amazing! Our guide Regine was perfect. The hotel stays, restaurants and daily agenda in each city was great! Regine was extremely flexible and never made us feel rushed. Passports did an awesome job.
One of the most important features of any tour is the tour director and Passports has wonderful ones. Each time I think our tour director can't get better and he/she is! The past two tours have had two of the best tour directors ever--and I've traveled with more than a dozen of them. They have been organized, friendly, helpful and very adaptable to the group dynamic. They make the tour!
We had a great trip! From beginning to end, everyone was helpful in making our trip a success. We loved our tour director, who included us in the decision making process. I always appreciate the centrally-located hotels, and the meals are authentic French food. The kids loved it, and they've already made plans to come back for a reunion!