Patientate (patientate.com) has a 2.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. Opinions are polarized: 43% rate it 4 stars or higher while 48% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-25.
Most reviewers were somewhat happy with their overall shopping experience. Consumers often find many products wonderfully lightweight, exceptionally comfortable to wear, and very practical for everyday personal organization needs. People frequently mention that online orders arrive quite quickly and that the purchasing transactions remain completely smooth throughout. However, some customers also noted severe issues regarding poor product quality and items failing to fit properly at all. Others struggled significantly to obtain proper refunds, frequently receiving extremely low compensation offers instead of getting their money back. Several buyers experienced frustrating shipping delays and ultimately received merchandise that was completely unusable or completely blurred.
Auto-generated from all reviews of this business. For reference only.I Ordered 3x bras on January 3rd, vague tracking, items apparently have been in Glasgow since 31st January, ive been told repeatedly to give it a few more days, when I emailed a different customer service email they came back saying my items would be sent out shortly? I've asked for a refund twice now and now I receive no replies...don't order anything from this company, they'll take your money quickly but are no help from there...
I ordered flower seeds. They keep telling me the order was delivered, It was not. Asked for a refund and they just ignore me.
Refuse to give a full refund on item. Requested to send items back as they do not fit regardless of having followed the fitting/size guide.
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