Patientate (patientate.com) has a 2.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. Opinions are polarized: 43% rate it 4 stars or higher while 48% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-25.
Most reviewers were somewhat happy with their overall shopping experience. Consumers often find many products wonderfully lightweight, exceptionally comfortable to wear, and very practical for everyday personal organization needs. People frequently mention that online orders arrive quite quickly and that the purchasing transactions remain completely smooth throughout. However, some customers also noted severe issues regarding poor product quality and items failing to fit properly at all. Others struggled significantly to obtain proper refunds, frequently receiving extremely low compensation offers instead of getting their money back. Several buyers experienced frustrating shipping delays and ultimately received merchandise that was completely unusable or completely blurred.
Auto-generated from all reviews of this business. For reference only.No returns. Avoid. When you buy and want to return the product they send over 23 emails to avoid letting you send the product back. I bought reading glasses and they didn’t match the quality as described. I tried to send them back for a refund but I’m still chasing my refund. They keep offering me way less than I paid. I would never buy from these again.
Please don’t anybody order from this website It is a con I ordered a item that cost me £44 A tequila bottle which when it arrived it looked like a 10-year-old child had painted it And all they would offer me was £9 back . I also had to wait almost a month and a half for the order before I chased it up and they finally sent it out . They also made out that they were a small independent business, but that doesn’t mean you can rip people off . They Also said I received exactly what I ordered so if you look at the pictures that I put down the bottom this is what I ordered and this is what I got. Absolute ridiculous. Never use this website again.
Great delivery time . Thought I ordered brown bra but pink came and I love it so did not complain.
My order was delayed multiple times with inaccurate updates
The bra cups are not an F and the 34 band is huge! Cannot wear them the most awful bras! Do not buy
Glasses arrived - cheap and shoddy, poor hinges, VERY lightweight and lenses ineffective - under Consumer LAW (2015), they HAVE to provide FULL refund!! Offered to return item - company are refusing(??!!) refund (£21.23) and offering £4 compensation- I don’t want ‘compensation’, I want/expect a FULL refund. They are refusing- STAY WELL CLEAR of these scammers!!!!!!!!!
Absolute rubbish, overcharged me when paying, there invoice was for £21, they charged my PayPal £27. Got the difference back. received 2 pairs today, both pairs completely blurred. Contacted customer support, they asked for pictures of the product, which they had just sent me, along wirh bar codes and other numbers. Not had time to send required pictures yet, so because they havent had my pictures yet, they have offered me £4 compensation.
The glasses were good value and arrived well packaged. I am still testing them to find which area of use suits my needs.
Product as described, updates on delvery progress from usa. Will buy from this company again
AVOID AVOID AVOID. A COMPLETE RIP OFF. THEY DO NOT REFUND IF ITEM IS NOT FIT FOR PURPOSE. QUALITY OF GOODS IS BEYOND POOR. NO RETURNS POLICY. A TOTAL SCAM. DISGUSTING
Good price. As described. It works. Prompt delivery.
Bought these on the off chance they might actually work and save me a visit to the opticians for an upgrade. They're fantastic and couldnt have asked for more, crystal clear vision, actually better then my prescription specs.
Took a long time to arrive. They are not essy open, luckily I do not have any problems with arthritis. I have to open some with my teeth. However I do like the 31 days and they are more than big enough for my tablets
Not as described not my prescription so that maybe my fault
Great Pill organiser for the month and if im away for a few days I can just take out the little containers for those days and pop in my handbag. Excellent Product
5*really super quality as shown very soft and comfy while stylish 5*
Absolutely fantastic shopping experience beautiful products and good value will buy again
Fast process and delivery, the glasses look really good ,but unfortunately my eyes can not take to them, close up to read still blurry, long distance i have a strain in my eyes , so I will be returning the glasses
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