OK.one
For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Health & Medical

MicroGenDX

62 reviews

4.162 reviews
Write a review

About MicroGenDX

Data updated
Website
patients.microgendx.com
Category
Health & Medical
Location
United States · Orlando
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (12/12)
Do you own MicroGenDX? Claim this profile for free and start replying to reviews.
1-855-208-0019[email protected]patients.microgendx.com

Is MicroGenDX legit?

MicroGenDX (patients.microgendx.com) has a 4.1 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Health & Medical and its reputation is good. 77% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

T
Tom Williams · 9 reviews · Verified · Experienced 2026-04-16 ·

Everything went smooth as silk

Everything went smooth as silk! I was a little anxious to get the results, but I'm ultimately glad I went through the process as I learned a LOT and can now take measures to get things addressed, as appropriate. The customer service was great! I had a question about taking the test and I was able to call and get my question answered quickly and without making me feel embarrassed.

Reply from MicroGenDX2026-05-28

Hi Tom, thank you for sharing your story with us! We're glad our testing could deliver impactful results to support your care and unlock next steps. We're also glad our CS team could help you navigate the process comfortably. NGS is new to many people and we welcome any questions about it. We wish you good health.

M
Michael · 2 reviews · Experienced 2025-08-28 ·

Need patient translation.

Having a real analysis was good info but could be better if a Laymans translation was included as not educated to understand the results in doctor language. Hard to confer with current doctor on the findings. High bacteria? where? What? Treatment options in English? Current erologist just blew it off and I have no recourse as no way to actually understand it all.

Reply from MicroGenDX2025-09-09

Hi Michael, our team would be happy to go over your results with you. We apologize if your results were a bit confusing, please give us a call at 855-208-0019 and our team will go over them with you. Thank you for reaching out.