Patio Products USA (patioproductsusa.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 29% give 1 star; The business has replied to 52% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
D
Donna Baker · 4 reviews · Verified ·
★★★★★
Patio Products is #1, Need I Say More!!
Great products, competitive pricing, and free shipping! Need I say more. We purchased several items for our outdoor kitchen. Although shipping may be delayed due to the Pandemic, to our surprise, we have already begun receiving items from our purchase. Customer Service is great! They offer high-end products for all your outdoor needs. Highly recommend.
e
ekkehard goetting · 5 reviews ·
★★★★★
Great product zero service
The Bromic Tungsten mobile patio heater is great.
Ordered from patio products. Process was smooth.
Delivery much slower than stated. No update for shipment past Seattle distribution. No response to mail inquiry. Telephone + endless loop, no response.
Finally, shipment arrived.
Assembly ok, except some of the provided screws do not fit.
E-mail inquiry with pictures sent, no response.
Reminder sent, no response.
Conclusion: pure distribution, zero customer service.
Thanks, but at high end products that is not acceptable