Patriot Mobile (patriotmobile.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
Thank you for taking the time to leave this review. We are glad our friendly team could resolve your concerns quickly while providing personal service in the USA. Patriot Mobile is committed to supporting Christian conservative causes and values while giving members attentive, human support. Your feedback motivates us to continue delivering reliable service every day!
Patriot Mobile Team
I was afraid of changing carriers for 2 reasons. 1 was im in my 70s and 2 I had been with the same carrier for all of my cell phone life.
BUT it was so easy. I've recommended to all my older friends to save some dollars and switch to PM who also carries my beliefs in their company
My only complaint ( which isn't really a complaint but just really different ) is the way my Voice Mail is delivered in that ive been used to an icon that I had notification turned on. In fairness PM does deliver in 2 ways with a small notification on top of phone & i think a text or email ( sorry I'm old can't remember exactly which one :)
Reply from Patriot Mobile2026-08-08
Thank you for sharing your story! We understand changing carriers after so many years can feel intimidating, and we are glad the process was easy. We also appreciate your voicemail feedback and are glad our notifications help. We are honored to support Christian conservative causes and values while serving you!
Patriot Mobile Team
We hear your concerns and want to help. Patriot Mobile runs on auto-renewal monthly billing, not a pay-as-you-go setup. Service continues until you call us directly to verify the account, then port out or deactivate phone number(s). Please give us a call at 972-PATRIOT (option 2) so we can help you close your account properly. God bless!
Patriot Mobile Team
Patriot Mobile has been great from the start. From customer service that is just a phone call away to being able to change phone plans online. Service coverage is also great. We have been very happy with the service.
Reply from Patriot Mobile2026-08-08
Thank you for your kind review. We are glad our customer service, MyAccount portal, and autopay have made things easy! It is also great to hear our coverage has met your needs. We support Christian conservative causes and are happy to serve you!
Patriot Mobile Team
J
Joseph Black · 1 review · Verified · Experienced 2026-08-03 ·
★★★★★
Easy to work with
Reply from Patriot Mobile2026-08-08
Thank you for sharing your great experience with Patriot Mobile. We’re thrilled to have made such a positive impression, as delivering outstanding service is always our goal! We appreciate your support!
Patriot Mobile Team
Love it ! very easy im not very good with thech stuff they were wonderful !!
Great friendly and patient ..that is most important and that they love america !...I never want to support any communist org's
thank you
Reply from Patriot Mobile2026-08-08
Thank you for your thoughtful review. If any concern arises, we take responsibility and work together toward a solution that meets your needs. Our representatives are committed to providing respectful, patient, and friendly support. We are true patriots who stand for American values and support 36 Christian conservative causes. We are grateful for the encouragement!
Patriot Mobile Team
The fact that I don't have to deal with a robot gatekeeper is likely one of my favorite ways Patriot Mobile handles business, we align in our God given rights- LIFE, LIBERTY & THE PURSUIT OF HAPPINESS = US of A .. THE Constitution.. BORN OF THE BIBLE
Reply from Patriot Mobile2026-08-08
Thank you for the review! We appreciate your recognition of our commitment to providing helpful assistance from USA-based agents while standing for values that matter. Our mission is rooted in biblical values, protecting life, upholding the Constitution, and honoring the veterans who have courageously defended our freedoms. Thank you for standing with us.
Patriot Mobile Team
The agent was very helpful and informative! What he said would happen did! Made transferring from old carrier as easy as possible. He walked me through the steps I needed to allow Patriot to pick up my lines. Most important to me, Patriot saved me a pile of money!!!
Reply from Patriot Mobile2026-08-08
Thank you for sharing your great experience! We are glad our agent clearly explained each step and made transferring your lines easy. Saving you money is especially rewarding. At Patriot Mobile, we proudly support Christian conservative causes and values while providing dependable service and helpful customer care.
Patriot Mobile Team
A
Anna Marie · 4 reviews · Verified · Experienced 2026-07-29 ·
★★★★★
American Patriots
Patriot Mobile has been awesome! Excellent service and most of all, what they stand for! Faith, family, country and standing for the unborn, our second amendment rights and military. Thank you Patriot Mobile.
Reply from Patriot Mobile2026-08-08
Thank you for the feedback. We're thrilled to hear that your coverage has been excellent since joining us! It’s also wonderful to know that your experience with Patriot Mobile’s USA-based support has been seamless. We sincerely appreciate your support as we continue our mission to uphold Christian conservative values.
Patriot Mobile Team
The representative was friendly and understanding even when it was my error
Reply from Patriot Mobile2026-08-08
Thank you for sharing your experience! We are thrilled to know your issue was resolved and that the agent provided exceptional care. Our team works hard to ensure every member feels heard and supported. At Patriot Mobile, we stand for Christian conservative values, and our mission is to honor God in all we do.
Patriot Mobile Team
J
Jane · 2 reviews · Verified · Experienced 2026-07-29 ·
★★★★★
It makes me happy to know that Patriot…
It makes me happy to know that Patriot Mobile loves our country as much as I do.
Reply from Patriot Mobile2026-08-08
Thank you so much for your support of Patriot Mobile. Hearing that our USA-based customer service and mission mean this much to you truly encourages our team. We exist to provide dependable service while supporting Christian conservative causes and values that honor God, country, and our God-given freedoms. Thank you for standing with us!
Patriot Mobile Team
Everyone I spoke to was very helpful and made the change to Patriot mobile easy for a non techie. The service has been great. I no longer have to go outside waving my phone around to find a signal!
Reply from Patriot Mobile2026-08-08
Thank you for your kind review! We are happy your switch from your previous carrier was smooth and that our representative could answer all your questions clearly. It is exciting to hear your coverage is stronger, and your costs are lower. As an American-owned and operated company, we proudly support Christian conservative causes and values in everything we do.
Patriot Mobile Team
Customer service is great!! And it's great to deal with Americans instead of foreigners that I can't understand.
Reply from Patriot Mobile2026-08-07
Thank you for sharing your experience! We’re grateful you recognize our commitment to Christian values and our focus on putting America first. It’s wonderful to hear you’re enjoying reliable cell coverage and clear communication with our English-speaking representatives. God bless!
Patriot Mobile Team
When I signed up I expected 20% off for having 4 lines and $10 off per line for the offer I had heard on TV. The customer service rep who entered my first 3 lines changed the promo code and I lost $30 in activation fees. When I added the Forth line the next day, the multi-line discount never got added to that line, the most expensive line. The multi-line discount was corrected with a phone call today, but the $30 in activation fees for the first 3 lines is money I mentioned when I added the 4th line, but never got refunded due to the promo code entered by the cust. service rep. who took the original order.
Reply from Patriot Mobile2026-08-04
We appreciate your feedback. At Patriot Mobile, delivering excellent service and ensuring seamless experiences for our members is our commitment. We apologize for not meeting that expectation in this instance. Thank you for bringing this to our attention.
Patriot Mobile Team
My phone has been telling me” Message not delivered” Even to you! I really miss having a person in an office that I can go talk to to fix my phone.
Somehow, T-Mobile keeps sending me bills. I don’t know if I didn’t get canceled correctly or what happened when I signed up. He said he was going to keep me on T-Mobile. I would rather be on something else. I’m very upset with T-Mobile. Can I have a phone number to use when I need help?
Reply from Patriot Mobile2026-08-04
Thank you for your feedback. We are committed to delivering exceptional service and a seamless experience for all our members. We’re sorry to learn we fell short of your expectations. We’d like to address your concerns and clarify any misunderstandings.
Please call 972-PATRIOT (option 2) so we can help you!
Patriot Mobile Team
Had a couple of hiccups early on but they took care of them and haven't had any trouble since. Except for one guy, the customer service has been really good. Price is good too.
Reply from Patriot Mobile2026-08-07
Thank you for sharing your experience. We appreciate your patience as we worked through those early issues and are glad everything has been running smoothly since. Your feedback about customer service is valuable and helps us improve. We are thankful you value our pricing and our support of Christian conservative causes and values.
Patriot Mobile Team
J
John Russell Sr · 1 review · Verified · Experienced 2026-07-31 ·
★★★★★
takes too long to speak to a human…
takes too long to speak to a human person generally 20 mins. (unacceptable)
Reply from Patriot Mobile2026-08-04
We're sorry to hear about your experience. Our 100% U.S.-based Member Services team strives to provide quality support during our limited hours, with flexible support options. For immediate help, call 972-PATRIOT (option 2) or 1-877-367-7524. You can also reach us via live chat, our Patriot Pal bot, email at [email protected], or through the contact form on our website. Thank you.
Patriot Mobile Team
It's good, but a lot of spots I can't get a good connection. May not be the fault of P.M.
Reply from Patriot Mobile2026-08-04
Thank you for sharing your feedback with us! We're glad to hear that your experience with our representative was pleasant. We strive to provide excellent customer service and great coverage. We sent a personalized email to improve your connection. We look forward to hearing from you soon. Thank you.
Patriot Mobile Team
I recently switched to Patriot Mobile, and the entire experience exceeded my expectations. The staff was professional, knowledgeable, and incredibly attentive to every detail. They took the time to answer all of my questions thoroughly and guided me through the entire transfer process, making the transition smooth and stress-free.
It’s refreshing to receive this level of customer service these days. I truly felt like they cared about making sure everything was done right. If you’re considering switching carriers, I highly recommend giving Patriot Mobile a try. Outstanding service from start to finish
Reply from Patriot Mobile2026-08-07
Thank you for your thoughtful review and for choosing Patriot Mobile. We are happy to know our knowledgeable team provided attentive service and made your transfer simple and stress-free. We appreciate your recommendation and your support for a company that stands for Christian conservative causes and values.
Patriot Mobile Team
Patriot Mobile made switching phone providers easy.
Patriot Mobile made switching phone providers easy and hassle-free. Their support staff were friendly and I could actually understand their English!
Reply from Patriot Mobile2026-08-07
Thank you for your thoughtful review! We appreciate you choosing Patriot Mobile and are happy the switch was simple and stress-free. Our team works hard to provide friendly service with clear communication every step of the way. Thank you for supporting Christian conservative values and the causes we proudly support.
Patriot Mobile Team