Paylaterr

WARNING: DO NOT USE THESE SERVICES!!!

I made my initial payment on June 29, 2926 amounting in $318 for the first installment of $218 plus a $100 monthly fee. I was told my bill would be processed within 7 business days. Well today is July 27, 2026 and as of today I have paid the second installment of $218 a couple of weeks ago and my balance has STILL not been posted to my bill. My lights were disconnected on July 15, 2026 due to their non payment and as of today I still have that balance. You can never get through to anyone through the phone number they have on file, you can never chat although it says 24/7, and they hardly ever reply to emails and when they do, it's never with a resolution. I was assured 4 different dates that my balance would be posted to my account to no avail. I would highly recommend that these services NOT be used. Especially if you are in dire need for your bills to be paid. I have tried to dispute the payments with my financial services to be denied twice due to paylaterr telling them that there was no issue although the first email response I received paylaterr admitted to system issues. DO NOT USE THESE SERVICES. I am possibly out of over $500 that I could have just paid directly to my bill if I knew that THIS would be the outcome! They are VERY unprofessional and the way they handle business is by not handling it at all!!

Absolute SCAM!!

Absolute SCAM!!! Paid them a total of $174.20 and they never paid the bill and refuses to give me a refund. They stated that I need to get the money from my financial institution. I will make sure to tell everyone on social media to not use this company!!!

Collected my installments, my car payment still hasn't reached my lender

I used PayLaterr to split my $830 car payment to my lender. I paid them $376.66 on June 30 (installment plus their "ULTIMATE" subscription fee) and $276.67 on July 20, always on time. My lender never received the payment. When I asked why, PayLaterr first told me my pay stub was "outdated" and requested a new one, which I sent the same day , then confirmed on July 13 that my payment "will be processed today." It wasn't. On July 20 they emailed me "Congratulations! Your bill has been paid!" The very same day, my lender sent me written notice that the payment failed to process, the second returned payment on my account. When I sent them my lender's failure notice, PayLaterr replied that my payment "has been successfully completed" and offered no proof; no trace number, no confirmation my lender can verify, no refund. Their phone line goes straight to voicemail. Meanwhile my loan is past due, my car is at risk of repossession, and they sent me a reminder that my third installment is due, for a bill they never paid. I've filed complaints with the CFPB and disputed the charges with my bank. Read the other reviews here describing the same pattern before trusting this company with a payment you can't afford to have missed.

I paid the 433.32

I paid the 433.32, and the following day I paid the 9.99 to use there card feature that allows me to pay the bill on my own. I got a text saying that I will get the card info in 24 hours and that was July 23rd. I have emailed, called, text and left voicemails and no response, now my payment is late, and accumulated a late fee

A complete joke!!!

A complete joke!!!! This company only responds after you leave bad reviews that only sent a confirmation that they refunded me my money but upon checking my account there's no money there and they only refunded me partially! My card was charged a total of $426.99 guess how much pay later supposedly refunded me for??? $226.86 they are literally thieves I have never witnessed anything like this. I should've honestly just disputed the charges but I was trying to give than the opportunity to fix this in which they have not.

Thanks so much

Thanks so much! I appreciate it, helped out tremendously! I love Paylaterr

My payment wasn't made to fit

Still HAVE YET TO RECEIVE MY REFUND

I am so upset that I didn't read the reviews of these people!!! They literally scammed me. $324.90 that was supposed to be refunded 30 days ago then I wake up and they have charged me $99.99 extra dollars after I already canceled the service! Like give me a break man people are literally struggling and yall are robbing people it's just not right. I want all of my money back this is absolutely dishonest practice and unfair. Please do not use them you will never get a bill paid and they steal from people that are trying to get by.

When I initially applied for the…

When I initially applied for the service, I signed up and they took my payment of $333 plus $100 making the total $433. I was told 7 days which has passed. I then receive an email stating that they will not process my payment until I send my pay stub for income verification. None of this information was initially requested or on the website. If you wish to do business, lay out all needed information initially. We will see what happens.

Really bad first time experience.I end…

Really bad first time experience.I end up with a cancel car insurance, I lost $393 dollars. No human being to talk, only emails and nobody cares. A totally mess! Don’t even bother trying business with this people. Try another place . 0 Star and wish I had read reviews before I lost my money.

I have had the worst experience I…

I have had the worst experience I thought I could trust this company on paying my car payment and doing it in installments to help my financial situation but my bill still hasn’t been paid to ally and I’m car payment is almost ten days late cause it was due on the 19th of July this is so in fair I really due hope I get answers cause now I’m nervous my bill isn’t going to get paid at all then I’m screwed I have never been late on a payment at all

PAYLATERR

I am trying to confirm that my rental payment $1000 will be paid today? I have been trying to reach someone by emailing 4x and leaving about 4 vm. No one is returning any messages. They have taken the initial payment and deposit and you cant even speak with anyone. Nothing on the account page on the website works!

Scam company

Scam company. I paid a $400+ upfront cost and never heard from them again. Do not use this company. Had to report them as fraud to my bank!

I should’ve read the reviews first

I should’ve read the reviews first . I’m due for a 2nd payment to them and they still haven’t even paid my bill . They sent me a follow up email a week ago after I had to reach out asking when my bill would be paid because I started this process on 7/9 . They asked for a recent stub on 7/17 I sent it immediately. Didn’t hear from them until after I sent 2 more emails and they just respond saying my stub is outdated and it’s literally dated for 7/10 which was the last time I got paid ! At this point it wasn’t even worth it and the money I sent them could’ve just paid towards my bill !

Horrible Customer Service

I don't normally write reviews, but holy, their customer service sucks! I was told my public storage payment would be processed on Tuesday. It's Thursday, and my public storage still hasn't received the payment. I made my first payment on my account on the 13th. It's been 10 days. Working with PayLaterr has been awful. Nobody ever picks up when we call customer service, the live chat is never available, and your email responses are tepid and unreliable. I do not want a response claiming the processing speed takes time. I want my payment processed today. It should not take this long for my public storage to receive its payment. I've done everything promptly throughout this entire process, and y'all have made this process way more challenging than it needs to be. What makes it worse is that your refund system is structured so that customers are practically discouraged from requesting one. 30-90 days to process a refund is egregious. Update: They finally were able to process my bill, but I had to send an email threatening a civil suit. Payment was processed 15 min after I sent the email. Apparently the hold up was me providing improper login details for my storage account. Crazy that the situation could have been handled days before.

I would give ZERO stars if possible

I would give ZERO stars if possible. I have emailed an insane amount of times, sent TWO updated paystubs, left a detailed voicemail and STILL have not received an update. I paid my first installment on 2 bills I submitted PLUS the $99.00 plan fee. If I do not hear from someone today I am going right to the BBB as I stated in my email. Oh and! You call customer service and its a personal voicemail of someone I can't pronounce the name. I NEED ASSISTANCE TODAY - Kelsey Trout

The platform was very easy to use

The platform was very easy to use. All I had to do was submit my bill information and it was all good from there. This is really a useful app for those people who require some flexibility in their financial management.

Pay’s your bill let’s you split up…

Pay’s your bill let’s you split up payments will def be utilizing more

They never paid the bill!!!

They never paid the bill even though they removed over $300 from my account. I contacted them before the bill was supposed to be paid to ensure everything was on track and they advised me yes and that the bill will be paid on XX date. Date comes and goes, no bill paid. I reached out again and was advised I wanted to cancel the service as they did not pay the bill on the specified date as promised. They emailed back, not even on the same day and advised they needed updated paystubs(which was never mentioned when I reached out the first time.) At this point I paid the bill myself and requested a refund on 06/29. It is now 7/21 and no refund has been issued. This is absolutely ridiculous and this company does not deserve to be in business with their current practices! In response to the company’s reply I spoke to my bank and was advised because an investigation was open does not give this company the right to not refund my money for services not received. My bank closed the investigation on 07/15 to give this company time to refund me. This company has caused a lot of financial distress and still to this day I have yet to receive a refund when I requested one on 06/29. Either a class action lawsuit or something along those lines need to be filed because this is honestly ridiculous. I could understand if this was an isolated experience but based on all of these reviews I wish I would have saw before I proceeded, this is a major issue. Where is my refund!!!!!?

Absolutely horrible company

Absolutely horrible company, don’t rely on them or it’ll just put you in a worse position. It’s been over 2 weeks no bill paid, was told I would get a refund, no refund. I’m not waiting over 30 days and will be filing a civil suit. Over 430$ they are holding hostage for providing absolutely no service. They don’t respond to emails and the contact number on file is a joke .