PAZZION has the widest range of shoes for women and kids. Check out our comfortable heels, flats, loafers, sandals and bags that will fit your daily outfits.
Written by the business, not verified by us.PAZZION (pazzion.com) has a 3.7 out of 5 rating on OK.one, based on 472 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 65% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 49% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.
Excellent service, quick delivery and the shoe was well packed and received in good condition! Happy shopping experience :)
Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We hope you will like our product when you received them. We look forward to serving you again.
Purchased on Sunday and receive shoes on Tuesday . Excellent service .
Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We hope you will like our product when you received them. We look forward to serving you again.
Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We hope you will like our product when you received them. We look forward to serving you again.
Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We hope you will like our product when you received them. We look forward to serving you again.
To be a member please review the purchase amount again.
Dear customer, thank you for your kind words. We are so happy that you love the shoes. We have new designs available! Do check them out :)
Have tried submitting payment via Mastercard for a few hours using d8ff devices and was unable to do so, much that I have to pay via other sources.
Hi , thank you for your patronage and feedback. We value your feedback and will look into this function on our website. Thank you!
Very smooth transaction, no hassle from online ordering to delivery. Got it 3days from ordering and it’s international shipping! Package is in very good condition even the boxes are not dented. Looove the shoes and the pouch 💗
Dear customer, thank you for your kind words. We are so happy that you love the shoes. We have new designs available! Do check them out :)
Speedy delivery. Received in good condition. Value for money during sales.
Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We hope you will like our product when you received them. We look forward to serving you again.
My wife bought a pair of one-for-one shoes at Pazzion website on 24th Dec 2021. The shoes were delivered on 27th Dec 2021 with one defective pair - the sole had given way at the centre which I believe the shoes had been in storage for a prolong period of time. She took photos of them and sent feedback to Pazzion immediately. On 28th Dec 2021, she received an email from Pazzion requesting that she send the defective shoes to any outlet for repair and in the email Pazzion mentioned their shoes have Quality Control and they no longer carries the shoe size of her choice. The box which came with the defective shoes has a thin layer of mould so I do not think there is really any Quality Check. A call to Pazzion did not turn up favourably. We were informed by Mike (e-commerce manager) that he could only offer Store Credit which means we could only re-purchase another new pair. I think it is not an appropriate time to offer Store Credit when the confidence of the customer has been affected. When asked to speak to the boss, Mike informed that he was not able to promise us if the boss would contact us. In the first place Pazzion should not have allowed non Customer Service staff to deal with loyal customers. At this point of writing, we am still waiting and wondering if Pazzion is interested to contact us for a win-win proposal.
Dear Customer, thanks for sharing your feedback. We regret to hear about your experience. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Kindly PM us or drop us an email at [email protected] with any further comments, concerns or suggestions you wish to share and we will follow up promptly. Thank you.
Very prompt delivery and items were packed in good condition.
Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We hope you will like our product when you received them. We look forward to serving you again.
Shoes are as per online picture and description. Sizing not an issues since I own many pairs of Pazzion shoes. Delivery is fast and I was notified of my parcel.
Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We hope you will like our product when you received them. We look forward to serving you again.
Great delivery lead time, shoes are good quality and fit true to size, happy with my purchase!
Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We hope you will like our product when you received them. We look forward to serving you again.
Fuss-free transaction and speedy delivery. Items received within 2 days!
Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We hope you will like our product when you received them. We look forward to serving you again.
I was very impressed with the website and choice of shoes they had. I haven’t received my shoes yet but was very impressed with the speed of my order from ordering on Sunday to receiving an email on Monday telling my shoes had been dispatched and would arrive next week. So far so good 👍🏼
Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We hope you will like our product when you received them. We look forward to serving you again.
Very nice espadrille.. Shipping was fast too, earlier than expected. Good!
Hi there, thank you for your kind words. We are so happy that you love the shoes. We have new designs available! Do check them out :)
Really fast deliver to Australia! Amazing :) All shoes are in good condition and soles are clean ;) meaning no one trying it before 👏 thank you so much
Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We look forward to serving you again.
Package delivered in a superb condition by Aramex. Size is true to fit (euro 41). Item is also in a superb condition. Also im a returning customer, previously bought my wedding heels. Love the designs from Pazzion.
Hi there, we are glad you enjoyed shopping with us. Thank you for being a returning customer. We will continue to strive to serve you better. Looking forward to your next visit.
Purchased on Mon & items were delivered from Singapore to Penang by Wed. Always love Pazzion but 1st time purchased online due to pandemic as I'm unable travel to Singapore! Very happy to have this channel to purchase online in future!
Hi there, we are glad you enjoyed shopping with us. Thank you for being a returning customer. We will continue to strive to serve you better. Looking forward to your next visit.
Once placing my order, I was informed almost instantly that it had been shipped and then given a delivery date by the courier. Great service from Pazzion. I always visit their store in Singapore and live their designs!!
Hi there, we are glad you enjoyed shopping with us. Thank you for being a returning customer. We will continue to strive to serve you better. Looking forward to your next visit.
Love the shoes! feels very comfortable and soft
Hi Ibin, thank you for your kind words. We are so happy that you love the shoes. We have new designs available! Do check them out :)
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