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Shopping & Fashion

PAZZION

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472 reviews

3.7472 reviews
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About PAZZION

Data updated
Website
pazzion.com
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
1 review
Replies to negative
49% (52/106)
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About this business

PAZZION has the widest range of shoes for women and kids. Check out our comfortable heels, flats, loafers, sandals and bags that will fit your daily outfits.

Written by the business, not verified by us.

Is PAZZION legit?

PAZZION (pazzion.com) has a 3.7 out of 5 rating on OK.one, based on 472 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 65% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 49% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Finally the most comfy show back in…

Finally the most comfy shoe back in stock!! Thanks and please continue!!

Reply from PAZZION2021-12-01

Hi Wai Kuin, thank you for your compliment! Good to know you find our footwear comfortable. In fact, we do have new designs that are probably just as comfortable if not more, and older designs back in stock! Check them out before they run out of stock again!

Thank you

Thank you. Very fast delivery and they are really great shoes. Love them.

Reply from PAZZION2021-11-14

Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We look forward to serving you again.

Beautiful shoes and I like the foldable…

Beautiful shoes and I like the foldable style

Reply from PAZZION2021-11-25

Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We look forward to serving you again.

Pazzion Double 11 purchase

Pazzion the purchase is good as I placed order on 11Nov and Fri 12Nov I received the shoes. Bad thing is I purchase the sales item shoe size abit tight and cannot be exchangeable .🥲🥲

Reply from PAZZION2021-11-14

Dear customer, thank you for your kind review and patronage. Sales items are non-refundable as the items are heavily discounted and limited in quantities. However, you may opt for an exchange. We seek your kind understanding in this matter. Should you have any enquiries do check out our FAQ section at https://www.pazzion.com/return-exchange or feel free to contact us [email protected] so we are able to further assist you. Thank you.

I bought the shoes online on 10/11 and…

I bought the shoes online on 10/11 and it was delivered on 12/11. The shoes were exactly what I see online and I’m happy to say it’s comfortable as ever.

Reply from PAZZION2021-11-14

Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We look forward to serving you again.

Found stain on my shoes and wrote email…

Found stain on my shoes and wrote email to customer service team for exchange, swift response and excellent service!!!

Reply from PAZZION2021-10-13

Dear customer, thank you for your kind review and patronage. We are glad that you are satisfied with our service. We look forward to serving you again.

Received the order a few days and in…

Received the order a few days and in good condition. The packaging was very sophisticated and the shoes were well protected. Was happy that they fit well and are quite comfortable. I will definitely shop from Pazzion again.

Reply from PAZZION2021-10-13

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

fast delivery love it when discount…

fast delivery love it when discount given

Reply from PAZZION2021-10-13

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Good quality & comfortable

Quality is much better than expected for price paid. Loafers not only looked good but is comfortable. Contemplating to get in another colour.

Reply from PAZZION2021-10-13

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

High Quality

Your products are of the highest quality and have great appeal. your website is easy to navigate and in the current restricted-travel environment I love the ability to purchase my Pazzion items and have them delivered to Australia

Reply from PAZZION2021-10-12

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Items received.Ladies dream to have 1…

Items received.Ladies dream to have 1 or more shoes.Good product,elegant and classy for any occasion.Excellent customer and delivery services.Product received less than 36hrs.Two thump up for you guys out there and keep it up for the excellent services rendered.Thks you

Reply from PAZZION2021-10-12

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Very fast delivery

Very fast delivery, good product 👍🏻😊

Reply from PAZZION2021-09-30

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Recipient loved it

Recipient loved it. Response to online sales was prompt and delivery update was also excellent. Thanks

Reply from PAZZION2021-09-30

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Great service!

Was hassle free n delivery was very fast!

Reply from PAZZION2021-09-27

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

I spent $185 online and bought it on…

I spent $185 online and bought it on Saturday night expecting express delivery on Sunday, but realized there wasn’t delivery on Sunday. I called the office to check but the staff told me she’s not working and hung up, which was awful customer service. I then checked myself and realized that express delivery isn’t available on weekends. I believe that should’ve been explicitly written on notices to the customer during payment, not just in brackets on the top of the website. Overall, it was an awful experience. The staff that I called did not even know why I didn’t receive my order, meaning she wasn’t clear that express delivery isn’t available on the weekends. She mentioned that she’ll check and get back to me on Monday, and quickly hung up after telling me she doesn’t work on Sunday. It was Pazzion’s official hotline, that was unprofessional. There is a better way to handle situations like that. The tracking service that I received via email also wasn’t working, I couldn’t track my order after keying in my order number. Overall, the experience was awful.

Reply from PAZZION2021-09-30

Dear Customer, thanks for sharing your feedback. We regret to hear about your experience. We’re sorry your experience didn’t match your expectations. In the meantime, we would like to share with you the express delivery information is available at 3 places in our website as well as the checkout page. Besides that, we will do our internal check for our staff and will do our best to improve our customer serve in the future. We appreciate for your feedback and we hope to see you again. Kindly PM us or drop us an email at [email protected] with any further comments, concerns or suggestions you wish to share and we will follow up promptly. Thank you.

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