For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Shopping & Fashion

PAZZION

Claimed

472 reviews

3.7472 reviews
Write a review

About PAZZION

Data updated
Website
pazzion.com
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
1 review
Replies to negative
49% (52/106)
Do you own PAZZION? Claim this profile for free and start replying to reviews.

About this business

PAZZION has the widest range of shoes for women and kids. Check out our comfortable heels, flats, loafers, sandals and bags that will fit your daily outfits.

Written by the business, not verified by us.

Is PAZZION legit?

PAZZION (pazzion.com) has a 3.7 out of 5 rating on OK.one, based on 472 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 65% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 49% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Well-received parcel

Well-received parcel. As usual, shoes are packed into individual shoebags, silica gel packets and care card. And, FOC drip coffee from Pazzion Cafe! Shoes are comfortable. Thank you!

Reply from PAZZION2021-08-11

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Lovely shoes

Lovely shoes received 👍🏻 Thank you!

Reply from PAZZION2021-08-11

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

All you been doing is great

All you been doing is great. Keep it up. If possible improve VIP benefit would be even greater . Thank you.

Reply from PAZZION2021-07-26

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Fast delivery

Fast delivery, nice packing and thank you for the small gift of coffee. Will purchase again next time!

Reply from PAZZION2021-07-26

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Have not received shoes yet, looks the transit is pretty quick

I’m waiting for 3 pairs shoes that I have ordered few days ago, believe they are good, from the picture and description on the website. Hopefully they will fit my foot well. Update: I received the 3 pairs of shoes on 7/20/21, it was pretty fast, and the delivery and packaging are excellent! The quality is very impressive, soft and stylish, I love my very first purchase, I think I will order more pairs of shoes from pazzion.com website, I am very happy with this purchase!

Reply from PAZZION2021-07-26

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Overseas shipping

Totally amazed with their service and shipping. Ordered on Thursday afternoon, at my doorstep on Saturday

Reply from PAZZION2021-07-26

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Pazzion is awesome!

This is the first online order from Pazzion and I am pleased I did it. The shoes came well-wrapped and delivery took only 2-3 days. I was so pleased with the care given to the shoes. The shoes are always one of my top choices. Thank you for the VIP discount that was refunded to me after mentioning it here. Now,I know how to get the discount upon purchase online.

Reply from PAZZION2021-07-26

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Bad experiment with exchange policy experience at pazzion after sales service

I will definitely give a thumb down for return policy. Purchased on Friday 9 July and not even worn once except for trying at the shop,vivocity. I was refused for exchanging when I went back to the other branch on 11 july, Bishan. The Reasons were given by the staff was the base of the shoes was worn out, not black enough. It was a terrible experience whilst reasoning for hours over the phone and at the shop. Totally unhappy with the way with sales and manager managing after sales services. Pazzion staff are not even making an exceptional service when seeing a displeased customer. It was truly an insult to a genuine customer’s integrity and honesty. To all new customers, please check all the base of the shoes before purchasing it to avoid unnecessary and ugly situations.

Reply from PAZZION2021-07-26

Dear Customer, thanks for sharing your feedback. We regret to hear about your experience. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Kindly PM us or drop us an email at [email protected] with any further comments, concerns or suggestions you wish to share and we will follow up promptly. Thank you.

Fast delivery and close update

Delivery was very fast, order received in 2 days. Close update on delivery schedule. Very well packed and protected. Happy with the order.

Reply from PAZZION2021-07-26

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Not Just Comfortable shoes, the delivery to Australia Amazingly FAST!!!!

when I used to travelled to Singapore, I always stop at any Pazzion store to bring back comfortable shoes, flat, heel to Australia (price wise will be cheaper compare to Australia Brand and very comfortable). Since pandemic, obviously no more travelling for everyone and I need couple pair new shoes, and try to order online, since I know my size at Pazzion Shoes, But what surprise me the delivery service is shocked me as how fast to reach Australia. Order on Thursdays and received goods by Sunday (when I received text from the logistic company mention that my goods will arrive Sunday, I am thinking can't be right, and then after 2 hours my door bell rang, and its my parcel from Pazzion). Feel like Christmas in July!! will definitely reorder again soon!!!!

Reply from PAZZION2021-07-06

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

I placed an order on Thursday morning…

I placed an order on Thursday morning and received the parcel on Friday, and I live in HK! I am impressed! Keep it up!

Reply from PAZZION2021-07-06

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

I am completely happy with my order and…

I am completely happy with my order and quick delivery! Nice packing!

Reply from PAZZION2021-07-06

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Another great happy purchase

Another great happy purchase, awesome 👌

Reply from PAZZION2021-07-06

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

The shoes are delivered very fast and…

The shoes are delivered very fast and it was well received. However when I buy online, I am unable to key in my membership number. If only members can enjoy our usual member discount when buying online will be good

Reply from PAZZION2021-07-06

Dear customer, thank you for your kind review and patronage. Kindly PM us or drop us an email at [email protected] regarding your membership discount and we will follow up promptly. Thank you.

satisfactory

Very fast delivery. I wouldn't expect to receive the bag today. As i placed the order in just two days time. Well done!

Reply from PAZZION2021-07-06

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

Was very please wz my purchased

Was very please wz my purchased. Delivery was smooth too. Tried on the shoes n size fit perfectly. Thank you.

Reply from PAZZION2021-07-06

Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.

People also looked at

PackDraw
Keto
Pairi Daiza
Partsengine
Wovlia
Wendlly3.1
Signscustoms
Rovaraecho2.7