📑Meet PDFAid, your easy-to-use, all-in-one PDF solution From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚 We’re all about helping you get the job done quickly while keeping your documents secure 🔒 ☑️ Just open PDFAid and get it. Need help? Our support team is available 24/7 and happy to assist. Feel free to reach out at +1 (888) 857-5569 or [email protected] – we’re here for you whenever you need us 📧🤝
Written by the business, not verified by us.PDFAid (pdfaid.com) has a 4.4 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the support team for being extremely polite, understanding, and exceptionally quick to resolve technical problems. Users consistently note that the website is very fast, exceptionally easy to navigate, and makes document conversion completely straightforward. Some reviewers were not happy with unexpected recurring charges and general difficulties related to the subscription setup. A few people felt that the billing terms lacked clear transparency, making it hard to manage memberships or avoid automated renewals. Others expressed genuine frustration when trying to contact support to request refunds regarding these unexpected payments.
Auto-generated from all reviews of this business. For reference only.The agent was responsive, solved my issue immediatelly.
Hello Marijana, Thank you for your feedback! We're glad to hear our team was quick to help and that everything was sorted out for you. Thanks for choosing our service and for sharing your experience, Marijana. We appreciate it! Best, James, PDFAid Support [email protected] or +1 888 857 5569
responding in time
Hello Shadi, Thank you for your feedback! We're glad our service was helpful and that everything moved along smoothly. It is great to know the support met your expectations, and we appreciate you taking a moment to share this. Best, Sophie, PDFAid Support [email protected] or +1 888 857 5569
I don't recommend it at all, they let you upload a file to convert from PDF to WORD, after you log in and create an account, suddenly you have to pay money and other high amounts I don't recommend it!
Hello, Ploni! We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best, James, PDFAid Support +1 888 857 5569 or [email protected]
Agent was very helpful and he solved my problem. Kudoos
Hello Rohit, Thank you for your feedback! We’re glad our service could help and get everything sorted for you. Your kind words mean a lot, and we’re happy you had a smooth experience with our team. Best, James, PDFAid Support [email protected] or +1 888 857 5569
Such a Great Product ! And a very Great and Nice Agent !
Hello Gabi, Thank you for your feedback! We’re glad our service and team made such a strong impression. It means a lot to know everything felt positive from start to finish, and we appreciate you taking the time to share this with us. Best, James, PDFAid Support [email protected] or +1 888 857 5569
Hello Najwa, Thank you for your feedback! We appreciate your kind words and are glad we could help. It means a lot to know you had a smooth experience with our service, and we hope to support you again anytime. Best, James, PDFAid Support [email protected] or +1 888 857 5569
Hello Hamid, Thank you for your feedback! We’re glad to hear our agent made a great impression and that you had a smooth experience with our service. We appreciate you choosing PDFAid. Best, James, PDFAid Support [email protected] or +1 888 857 5569
Really fast and accurate in delivering what's needed
Hello, Thank you for your feedback! We're glad our service delivered what you needed quickly and accurately. It's great to know the result met your expectations, and we appreciate you taking a moment to share it. Thanks again for choosing us. Best, James, PDFAid Support +1 888 857 5569 or [email protected]
Very nice service, thank you a lot.
Hello, Thank you for your feedback! We're glad our service was helpful and that everything worked smoothly for you. We truly appreciate your kind words and support, and we're happy to have been of assistance with your request. Best, James, PDFAid Support [email protected] or +1 888 857 5569
Hello, Thank you for your feedback! We're glad our service and team made a positive impression. Your support means a lot, and we look forward to keeping things simple, helpful, and smooth for you. Thanks again for choosing us. Best, David, PDFAid Support [email protected] or +1 888 857 5569
They charged me 499 MXN right after my trial ended even though I canceled. They refused to give me a refund even though I haven't used the service. Update: I appreciate the company getting in touch with me. The situation is pending further developments.
Hello Fabián, Thank you for your feedback! We understand why this was upsetting, especially when a charge appears after a trial period. Our pricing and subscription terms are shown during sign-up, and every review helps us improve. If you'd like us to take a closer look at your situation, please contact our support team and our experts will be glad to help. Best, James, PDFAid Support [email protected] or +1 888 857 5569
subscription
Hello Nikos, Thank you for your feedback! We’re glad to hear you’re happy with our service and subscription. Thanks for taking a moment to share your experience. We appreciate your support and hope our service continues to be useful. Best, David, PDFAid Support [email protected] or +1 888 857 5569
Scammers. Be careful of automatic subscriptions when you register your account. Charging without any warning of an end of a try-out period. Be careful, for I was charged $55.80 out of the blue.
Hello, We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please take a look at your private messages, and we’ll be happy to assist you. Best, David, PDFAid Support [email protected] or +1 888 857 5569
⚠️ BE VERY CAREFUL BEFORE USING THIS SERVICE In my personal experience, this company’s billing practice is extremely disappointing and feels completely unfair. I made an initial payment thinking I was paying for the service I needed, but later discovered that US$49 had been automatically charged as a recurring subscription every 28 days. When I contacted them and requested a refund, they refused and simply pointed me to their terms and conditions. I have also seen many other customers reporting similar experiences with unexpected recurring charges. This feels like a scam to me. Taking people's hard-earned money through unexpected recurring charges and then refusing to refund it is extremely unethical and unacceptable. That US$49 may not seem like a lot to a company, but for an ordinary person it can be money saved for food, bills, or other essential expenses. Companies should understand the real impact that an unexpected deduction can have on someone's family. I hope this company takes responsibility and starts treating customers fairly.
Hello Arumugam, We're sorry if you feel that way with our service. Please look out for a private message from us so we can gather more details and assist you in resolving the issue. Best, David, PDFAid Support [email protected] or +1 888 857 5569
I am requesting a full refund within the 7-day refund period stated in your Refund Policy. I only intended to use the trial to edit one PDF and did not intend to subscribe to the monthly membership. I cancelled my subscription immediately after noticing the USD39 charge and have not intended to continue using the service. I kindly request a full refund in accordance with your refund policy. Thank you.
Hello Harith, Thank you for your feedback! We understand how frustrating this kind of charge can be, especially when you only meant to try the service once. Our pricing and subscription terms are shown during sign-up, and this is not the experience we want for our customers. Please contact our support team using the details below, and our experts will gladly review your situation and help clarify the options available. Best, James, PDFAid Support [email protected] or +1 888 857 5569
This is an updated review. Firstly, be aware of automatic subscription. Without any warning, I got charged 49€. Then, unsubscribed and asked for a refund with a letter and a review. No answer. Wrote again and was told that no refund is possible and that they cancelled my subscription, which was a lie. I had already cancelled my subscription. After getting a no on refund, I replied more harshly and then was refunded. Seriously, for 49€ acting so shady and reluctantly refunding? Shady business. Especially with the "secret" subscription.
Hello David, We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best, James, PDFAid Support [email protected] or +1 888 857 5569
Hello Jakob, Thank you for your feedback! We're glad our service felt quick and efficient, Jakob. It's great to know everything went smoothly from start to finish, and we truly appreciate you taking a moment to share it. Best, James, PDFAid Support +44 808 501 2541 [email protected]
Hello Krishan, Thank you for your feedback! We’re pleased to hear our team responded promptly and was able to address your concern. Your kind words and appreciation mean a great deal to us. Best, James, PDFAid Support [email protected] or +1 888 857 5569
Good customer service but the monthly payement should not be automatic when you only need it one single time
Hello Sélèn, Thank you for your feedback! Our pricing and subscription terms are shown during sign-up, and our support team can walk you through how it works. Please contact our support team using the details below, and our experts will gladly clarify everything for you. Best, Sophie, PDFAid Support +1 888 857 5569 or [email protected]
He accurately understood the content of the inquiry and processed it quickly.
Hello, Thank you for reaching out to PDFAid! Thank you for sharing this feedback. We are glad to hear the inquiry was understood clearly and handled quickly. If there is anything else you would like us to help with, please let us know. If you have any additional questions or need further assistance, please don't hesitate to reach out. We're happy to help! Best regards, PDFAid Support Team
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