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Hobbies & Crafts

Peggybuy

Claimed

270 reviews

4.3270 reviews
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About Peggybuy

Data updated
Website
peggybuy.com
Category
Hobbies & Crafts
Location
China
Status
Unclaimed
Last 12 months
67 reviews
Replies to negative
27% (11/41)
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[email protected]peggybuy.com

About this business

Peggybuy is a comprehensive website focusing on making DIY handicrafts, including Diamond Painting, Paint By Numbers, Cross Stitch and other. We formed the intention of utilizing the latest social network and big data technologies to forever improve the online shopping experience.

Written by the business, not verified by us.

Is Peggybuy legit?

Peggybuy (peggybuy.com) has a 4.3 out of 5 rating on OK.one, based on 270 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 27% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers love the fantastic product variety and mention that items arrive quickly in secure packaging without any damage. People frequently note that the canvases and diamond art kits are of wonderful quality and very easy to complete for everyone. Some people were dissatisfied with occasional issues involving missing diamond colors or incomplete parts in their delivered kits. Consumers also mentioned experiencing unexpected delays when waiting for the missing replacement pieces to finally arrive. Buyers explained that these frustrating setbacks made it difficult to finish gifts on time for special occasions.

Auto-generated from all reviews of this business. For reference only.

What people say

w
wendy eckersleyCanada · 6 reviews · Experienced 2024-12-08 ·

disappointment at overprices seen for diamond art!!

I have been doing diamond art for about 7 years now.Peggybuy, everydayedeals, and all diamond painting have done business with me.I check out their sites to see what is new. And I gotta say I almost fell over when I saw what the going prices are now! OUTRAGEOUS! Come on people--these designs are just a cheap canvas covered with glue and an amount of diamonds to use. I am astonished! All I can say is, I sure am glad I made all of my purchases when the prices were at least affordable. Just because the "cost of everything" is going up for everything on this planet, I don't believe hobby prices should should skyrocket, just because it's the thing to do!

j
josephineUnited States · 1 review · Experienced 2024-11-19 ·

Dismond Painting Horror

They are just brokers for a group of manufacturers. They can and will not solve any problems that you may incur from buying their “ junk” products. Their answers to any problems are polite and definitely scripted. They have the same scripted answer for any problem. They get your money and you get an inferior product.Once they have your money you are no longer of value. Quantity not quality is the name of their game. Buyers Beware because all the 1 and 2 star reviews are truthful! I sent a picture 2 times over but they still ask for a picture.

Reply from Peggybuy2024-11-21

Dear Customer, We sincerely apologize for any inconvenience this may have caused you. The person in the picture is backlit, which can darken the skin tone. We color the diamonds based on the closest match to the image, so there may be a slight color difference. Additionally, we urgently need you to send us a photo of the problematic area you mentioned, so we can provide feedback to the manufacturer to improve this issue. Without a physical photo, it is difficult for us to make satisfactory improvements. We appreciate your understanding.

B
BridgetUnited States · 1 review · Experienced 2024-10-19 ·

I would give a zero but I don’t think…

I would give a zero but I don’t think that’s an option. Terrible costumer service- reply emails are slow, I want to return an item I purchased and I can’t. I ordered a Christmas craft that was bigger then I expected but also it doesn’t fit in what is supposed to be it’s stand. I would like to exchange this or send back for a refund but despite several emails back and forth cannot. I suggest getting diamond art from temu or Amazon

Reply from Peggybuy2024-10-29

Dear Bridget, Thank you for your feedback, and I sincerely apologize for the experience you've had with our customer service. Your concerns are important to us, and I’m sorry to hear that your emails have not been responded to in a timely manner. We have contacted the warehouse regarding the base issue you mentioned in your email. The warehouse has confirmed that there is no mismatch. Based on the video you sent, it seems more likely that the issue may have arisen from improper installation. If you would like to exchange the item, we can provide you with the return address. Thank you for your understanding. Best regards, Wooldridge Customer Service

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