Penwareshop (penwareshop.com) has a 3.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-09-03.
they are scam, I've used fake credit card to test them, they found out that it's wrong, and sent me to another page (the content is below) indicating that they wanted a subscription in their VIP Membership
Secure Payment
ProductAmount
VIP Membership21.17JOD
Taxes0.00JOD
Total21.17JOD
Something went wrong... but we’ve got you!
Click the live chat button and we’ll sort your order out together — fast, easy, done.
Possible reasons:
Invalid credit card number, card holder, CVV or expiration date
Insufficient funds
Credit card has limits for internet payments or some other restrictions
This payment is processed by penwareshop.com
Hello. My experience with the site is that they responded very quickly to my request—which is quite rare. However, while they do provide explanations in French regarding disputes, the terms of sale and the relevant clauses are in English; not everyone speaks the language, and we don't always take the time to translate them at the moment of purchase. It would be helpful to have a translation tab to avoid the kind of situation I just experienced.
please forgive one of my reviews regards Penwareshop.com. after complaining to them , the return email asks if i would post a positive review of my dealings with Penwareshop .That i would be reimbursed.
NO CHANCE.
my bank are now looking into the matter. they have put the lost money back into my account pending investigation.
I made a purchase in January and then a subscription was made that I was unaware of it has taken several months to get subscription cancelled and then another payment was processed as they take a month to close and no refunds are available this company is a scam
You don't buy a product, but rather a subscription for credits to purchase items. Within two days, they charged two different amounts. I filed a complaint immediately, and someone named Kévin emailed me to say they would issue a refund.
Here's hoping they actually do it.
What an amazing and fabulous customer service! Very good online shop. I want especially to thank Jamal, he solved my problem very fast.
Thank you, Escalation Team. Great experience!
Flairmonger
Bikecreek
Totduds
Makerswiz
Consolesaler
Bubseller
Fun4outside
Flexsetter