What took yall so long????
What took yall so long????! I could've saved money using your product instead of high priced nonsense of Aptive. Your product is very easy to use and addressed all bug issues I needed to protect my home and family.
About Pestie
Data updated- Website
- pestie.com
- Category
- Home Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 7% (2/30)
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About this business
Seeing bugs? Not with Pestie. We deliver customized, pro-grade pest control and a full application kit right to your door. And we stand by it's quality with our bug-free guarantee. If you're not satisfied, we'll do whatever it takes to make it right—send special treatments, personalized treatment plans, or a full refund. It's risk-free... unless you're a bug.
Written by the business, not verified by us.Is Pestie legit?
Pestie (pestie.com) has a 3.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 27% give 1 star; The business has replied to 7% of negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-11.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers find the home application process straightforward and truly appreciate how convenient it is to manage pest control on their own schedule. Many people note that the formula works effectively, significantly reducing unwanted bugs shortly after the initial spraying. Some reviewers were not happy with customer service and experienced frustrating difficulties when trying to resolve billing matters or manage subscriptions. A few other people also felt that the equipment was faulty, mentioning persistent problems with leaky sprayers and malfunctioning nozzles. Additionally, some customers felt the treatment failed to deliver the promised results against pests.
Auto-generated from all reviews of this business. For reference only.What people say
Fraudulent marketing. Everyone gets the same spray...
Unfortunately, their marketing is fraudulent. They very directly communicate that when you sign up with them, you get a *customized* formulation of chemicals based on the specific location of your home - and they even ask you which pests in particular you are having most trouble with. However, at least in CA, that is a total charade. I just chatted with customer service, and they revealed that everyone in CA get the exact same formulation irrespective of anything you reported during sign-up. That's fine, if that's how they roll. But it's clearly deceptive to claim that they are mixing up some special blend specifically for your location and pest problems. It might still be perfectly fine pesticide...but that's not the point. You shouldn't trick customers into signing up for your service by lying to them about you're getting. Even in my chat (with AI initially) they were still pretending there's a difference between formulation depending on where you live until they finally admitted no, actually, we send everyone the same stuff. Shameful.
Well for starters the stuff is…
Well for starters the stuff is effective Furthermore- when I contacted the company with concerns it wasn’t working well they made an adjustment and sent it right away That was a couple of months ago and my critters have disappeared
DOESN'T WORK
I have used pestie for over a year and still have roaches. DOESN'T WORK. 😡😡😡😡
The product itself was just okay—not…
The product itself was just okay—not great, not terrible. Someone came to my house, and I agreed to try the service. What I did not agree to was being locked into a contract I never knowingly signed. When I asked Pestie to cancel my plan, they told me I was required to pay for two more treatments. Long story short, I’ve repeatedly asked them to cancel, yet I keep getting billed anyway. No one seems willing to fix the issue, and I’m stuck paying for services I don’t want and didn’t authorize. I would caution anyone considering Pestie to be very careful. The customer service and cancellation process have been extremely frustrating, and I still haven’t been able to get them to stop charging me.
GREAT COSTUMER SERVICE !!
The customer service at Pestie is amazing!!! My first order did not come in due to a problem with the mailing address… I looked up my account at Pestie.com and everything looked good there so it must’ve been a malfunction of some kind, but I called in and spoke to a girl named Katie. Katie was amazing at customer service, she was the sweetest, most understanding and quick to fix the problem customer service person I have spoke to in quite a while! I haven’t even tried the product yet, but so far I am loving this company lol. I will leave another review after I receive the product and after I am four weeks in.
Good for the environment
Well, I was using local pest control company that would spray my whole yard every quarter. I've been trying to get my yard to be more natural. Since I've been using Pestie I've been spraying only the perimeter of my house and planting natural plants in my yard which do not get sprayed. Now I'm seeing more butterflies and other beneficial insects birds etc which are not being killed by the whole yard spray. It's costing a whole lot less also.
I don’t recall getting effective…
I don’t recall getting effective notifications of my next automatic /subscription delivery.
False guarantee
The product did not work for me. I thought I would give it a try since they had a "Bug free guarantee". Turns out you have to agree to a subscription before you qualify for the refund. Why would I agree to subscription to a product that didn't work? Buyer beware.
Best product we have ever used !!
Best product we have ever used !!! Not disappointed at all !!! Want your bugs gone Buy this product!!!! We have wasted money after money but Nit on this product!!! I Highly recommend!!! Fabulous product
I absolutely love this company!!
I absolutely love this company!!! We had the worst gnat problem where I live and it has helped tremendously!! Inside & out!! Thank you! Customer service is great, the product is great and easy to use!
Can't cancel without contacting…
Can't cancel without contacting support. Can't contact support easily. Avoid
Blindsided
I have an acct, received quarterly treatments then 1 day I get an email Pestie has put together annual treatments at the cost of $140. Called the company the same day & told them I didn't want it but it already shipped. Waited 4 delivery today, tracking said it was left at "1 of my doors" @ 601pm, I never received it. I was going to return it the next day. 140 chg on my credit card, no product & stuck with trying to get this rectified. When I do Pestie is canceled.
SNOOTY,INEFFECTIVE CUSTOMER SERVICE, AND POOR PRODUCT PERFORMANCE
SNOOTY, VIRTUE SIGNALING CUSTOMER SERVICE AGENTS WERE MORE CONCERNED WITH A FOUR LETTER WORD I USED TO DESCRIBE THEIR PRODUCT. Pestie literally spent two paragraphs to admonish me for using the word sh*t in my complaint ti them. I sent them a complaint because after using their product, my brown ants were unaffected. I wrote them and told them their product was shit, and they spent their time telling me that they do not allow profanity. YOUR PRODUCT SUCKS, AND I WILL TELL EVERYONE
Horribly Disappointed with the service and the product!
This has been one of the worst customer experiences I've had in a very long time. I'm appalled they're still in business, or perhaps this is how they stay in business, through shady cancellation and customer service policies. I sent a cancellation email in November 2025, which a team member read and responded to. I still have the record. Then, out of nowhere, I received an email today saying my annual subscription had been renewed and an order had been placed. I immediately replied with a copy of my original cancellation email. No response. I sent a follow-up. Still nothing. When I finally reached an agent by phone, she said she "couldn't figure out what happened." I made clear that it didn't matter. I had sent a cancellation email last year, they had acknowledged it, it wasn't processed, and I had been charged for a product I never ordered. I asked for a refund and cancellation confirmation. She put me on hold, then informed me a return label would be issued but that I wouldn't receive my money back until I returned the product. A product I never ordered, paid for with money they had no authority to take. I asked to speak with a supervisor. None were available, and I was told to leave my information and wait for a callback. I'm still waiting. My subscription has at least been canceled, but I have not been refunded for money that was wrongfully taken from my account. Their FAQ page offers zero guidance on cancellations and only states to contact customer support, promising a "hassle-free" process. This has been anything but.
Doesn’t work!!!!
Worked great for a few treatments now my house is full of spiders and ants and I’m supposed to give it another week before they will even talk to me to “see if it gets better”
Promises no bugs
Promises no bugs, but no reply/solutions from customer service. Seems like an "I got your money, bye" scam. Really wanted to love this product/idea.......
Pestie is a SCAM
I wanted to sign up for only a 3 shipment test last year only for the summer. Can't unsubscribe and now stuck getting shipments and still having to pay. The only way to unsubscribe is send an email and wait for a reply. Their website states that you can cancel on their site, but you can't and this feels like a scam.
They make it impossible to cancel a…
They make it impossible to cancel a subscription when you get it. The service otherwise is good.
Pestie - Effective and convenient product brought me in but the customer support is what keeps me here
Using Pestie has been quite good thus far in preventing bugs from getting into the home in the first place - and it's easy to use. However, I will say that Baylee in customer support is what drove me to even write this review at all. We have been seeing house centipedes around that weren't responding to the treatment we had been doing and Baylee was very kind, got the relevant information, and made the decision to quickly send us another treatment that would be more targeted towards these pests for free! They even sent an email with the specific tips on application for the new treatment to make sure we got it right this time! That type of customer support is honestly something that I find to be quite rare - especially these days when it seems every company is going towards fully AI generated support chats. My interaction with Baylee is specifically what made me decide to continue with another annual subscription. Great service, great product, would recommend.
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