Easy to see and quick checkout.
Reply from PetEdge2026-07-21
Thank you for taking the time to share your online experience with us we truly appreciate you and your business! PetEdge 🐕🌞❤️
About PetEdge
Data updated- Website
- petedge.com
- Category
- Animals & Pets
- Location
- United States · Danvers
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 100% (24/24)
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Is PetEdge legit?
PetEdge (petedge.com) has a 4.4 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 82% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What people say
very good experience
very good experience, but the prices have gotten high
Reply from PetEdge2026-07-21
Hi there thank you for taking time to provide us feedback on your recent experience with us. We understand the pricing but have done our very best to keep costs low. Unfortunately, our prices are a reflection of other costs that we incur. Thank you for your business, we genuinely appreciate you and your business! 🐕❤️
Being unable to add another item that…
Being unable to add another item that you forgot when you checked out forces you to pay double for shipping and the shipping cost more than the items.
Reply from PetEdge2026-07-20
Hi there, if that ever happens to you again, please call our customer service 1-800-738-3343 or [email protected] we can help with that issue for sure. Thank you for your feedback, and the issue is all set on our end. PetEdge
Great Products!
Great Products!! Sometimes it’s expensive but Great Products!!!
Reply from PetEdge2026-07-20
Thank you for giving us a great review it's appreciated. Please note we are doing our very best to keep our prices low as increases keep creeping up on us, we are trying to do our best. Thank you for your business as we truly appreciate it! 🐕❤️🌞
Pet Edge website is user friendly
Pet Edge website is user friendly. From browsing to ordering on Pet Edge, it's a breeze. Finding products and options is easy & quick. The ordering process was straight forward & saved payment choices saved me time & trouble. Oh, and thank you for the additional discount. Really appreciated!
Reply from PetEdge2026-07-20
This is fantastic to hear ❤️ and thank you for taking the time to share your online experience with us! Thank you for choosing PetEdge for your grooming needs we truly appreciate you and your business! 🐕❤️🌞
Been with Petedge more than 20 years
Been with Petedge more than 20 years. Everything is great!
Reply from PetEdge2026-07-20
We love this review and thank you for being a dedicated customer to PetEdge your business is appreciated! PetEdge 🐕😊❤️
Everytime I type in the search bar for…
Everytime I type in the search bar for the bio groom pink jasmine perfume, by the gallon, it always pulls up the shampoo and 3rd time ive ordered the shampoo instead of the perfume, its so frustrating, I know I should read descriptions, but shampoo was never in my text
Reply from PetEdge2026-07-20
We are so sorry that this happened to you and will be sending this over to our IT and Marketing teams so they can review the issues. We do see that you did have the shampoo again in the order and are going to contact you today to ensure that we have the right product for you in your cart which we believe is the gallon of perfume. We will get this right for you and thank you for sharing your feedback with us. We appreciate you and your business! PetEdge
Easy to use
Easy to use - always a good experience when shopping for my business
Reply from PetEdge2026-07-20
This is the best review we can have and thank you for taking the time to share your online experience with us! Thank you for choosing PetEdge for your grooming business needs we truly appreciate you and your business! PetEdge 🐕❤️
Blades work great
Blades work great. Thank you
Reply from PetEdge2026-07-20
Thank you for taking the time to give us a great review and letting us know about your blades. Thank you for choosing PetEdge for your grooming needs we truly appreciate your business!
I have been ordering from Pet Edge for…
I have been ordering from Pet Edge for a very long time. I have been ordering so long it used to be called New England serum company. You guys are running a great company carry great products.
Reply from PetEdge2026-07-17
This is awesome to hear, and we are thankful for having long-time customer just like you. Thank you for taking the time to provide us a fantastic review it's appreciated! Thank you for choosing PetEdge for your grooming needs! 🐕😊❤️
Great customer service as always and…
Great customer service as always and great products!
Reply from PetEdge2026-07-16
We ❤️our customers! Thank you for taking the time to review us and giving us a fantastic review. We truly appreciate you and your business! Thank you PetEdge
Over 30.00 in shipping and the bottle…
Over 30.00 in shipping and the bottle tops were not taped and leaked a lot. Wastful and messy.
Reply from PetEdge2026-07-16
Hello, we apologize about the inconvenience if you can please send us a picture of the damages to our support team at [email protected] together with your order number so we can take a look at this and give a resolution for you. We are truly sorry this happened when delivered. You can also give us a call at 800-738-3343 we are open Mon-Fri from 8am-6pm Central time. Thank you for choosing PetEdge we truly appreciate you and your business!
Excellent
Excellent 🤞
Reply from PetEdge2026-07-17
Thank you for leaving us a great review we appreciate your business and thank you for choosing PetEdge for your grooming needs. 🐕❤️
needed a new blade to groom my poodle…
needed a new blade to groom my poodle dog. had it, bought it DONE
Reply from PetEdge2026-07-16
We love this! We are happy to hear that it was easy ordering and thank you for choosing PetEdge we truly appreciate your business! 🐕❤️
Zanie toys at a great price
Reply from PetEdge2026-07-16
We are trying to keep our prices competitive for all our groomers and thank you for noticing. Thank you for choosing PetEdge we truly value your business!
The items were delivered on time and…
The items were delivered on time and exactly what we needed.
Reply from PetEdge2026-07-20
Thank you for taking the time to give us a positive review we truly appreciate you and your business! PetEdge! 🐕❤️
Very fast and easy to read
Very fast and easy to read. Thank you
Reply from PetEdge2026-07-16
We love this! We are happy to hear that it was easy ordering and thank you for choosing PetEdge we truly appreciate your business! 🐕❤️
Why send expired products?
Ordering from Canada was not a great experience as CBSA intercepted the products (pet shampoos) and created delay and extra expense to release. PetEdge may not have had control over that. However, they do have control over products with expiry dates. One is expired already (06/2026) and the other expires in 12/2026 - which will likely not be used in time (medicated shampoo). Disappointing to say the least.
Reply from PetEdge2026-07-20
Hi there we are sorry to hear this, and we will be contacting you today to get your sku's off the bottom of your shampoo's so we can make certain they're not in our inventory. Thank you for letting us know we truly appreciate this, and we see that replacements have been done for this issue already. Again, we apologize for this experience. PetEdge
Pet Edge has a variety of great items
The product descriptions are good and they have sale prices on a variety of items
Reply from PetEdge2026-07-14
Thank you for taking the time to provide us with your feedback. We are happy to hear that our website descriptions and sale prices were good as well. Thank you for choosing PetEdge we appreciate your business! 🐕😊❤️
The website needs some help
The website needs some help, but the representative was very helpful and accurate.
Reply from PetEdge2026-07-14
Hi there, we are happy to hear that Grace was able to assist you she is very good and patient with any issues. We are also sorry that you had problems on our site and are going to work with Grace to see if we can identify what happened. Thank you for your feedback, we truly appreciate you and your business! PetEdge 🐕😊❤️