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Animals & Pets

PetEdge

204 reviews

4.4204 reviews
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About PetEdge

Data updated
Website
petedge.com
Category
Animals & Pets
Location
United States · Danvers
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
100% (24/24)
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Is PetEdge legit?

PetEdge (petedge.com) has a 4.4 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 82% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What people say

Arrived promptly and was exactly as…

Arrived promptly and was exactly as expected.

Reply from PetEdge2026-07-08

Thank you for sharing your experience with us and letting us know your items shipped promptly! Thank you for choosing PetEdge for your grooming needs we truly appreciate your business! 🐕❤️🌞

V
Valued Customer美国 · 2 reviews · Verified · Experienced 2026-06-29 ·

Just ANOTHER seemless order and…

Just ANOTHER seemless order and delivery from your company. I've yet to have a problem in my many years of ordering. Thank you Petedge🙂#☝️

Reply from PetEdge2026-07-09

That's awesome to hear and thank you for taking the time to give us a fantastic review. We appreciate hearing that your orders are seamless and that you've never had problems with ordering. Thank you for being a long time valued customer and thank you for choosing PetEdge for your grooming needs we truly value your feedback and business! 🐕❤️🌞

Will continue buying from them!

They had all the products that I needed, had promotions that helped me saved money and the shipping was really fast! I am very happy with my purchase.

Reply from PetEdge2026-07-07

We ❤️ this review and thank you for taking the time to let us know that everything went well from the products needed to the great promos and fast shipping. Who couldn't love this review. Thank you for choosing PetEdge we truly appreciate you and your business! 🐕🌞❤️

Easy to find products I need- prices…

Easy to find products I need- prices are competitive.

Reply from PetEdge2026-07-07

Thank you for taking time to give us a fantastic review! We are so happy to hear that your products were easy to find and that our prices were competitive. Thank you for choosing PetEdge we truly appreciate you and your business! 🐕🌞❤️

S
Sheri美国 · 10 reviews · Experienced 2026-07-07 ·

Excellent Product

My kitten's grooming table arrived on time and in perfect condition. Easy to follow assembly instructions. It makes it so much easier for me to keep my Lulu pretty. I will do business with them again.

Reply from PetEdge2026-07-07

This is fantastic to hear, and so happy Lulu is going to get groomed on her purrrfect table! Thank you for choosing PetEdge for your grooming needs we truly value you and your business! 🐈❤️

Convenient and easy ordering along with…

Convenient and easy ordering along with prompt delivery.

Reply from PetEdge2026-07-06

We love this review and thank you for sharing your experience with us and how well our warehouse did in getting your items out promptly. We will let our warehouse team know as they love positive reviews like this. Thank you for choosing PetEdge we truly appreciate your business!

I didn't receive my discount from my…

I didn't receive my discount from my promo code

Reply from PetEdge2026-07-07

Hi there we reviewed your order and you absolutely were given your discount with the promo code used. We will have someone connect with you today to go over your charges. In the future if you ever feel like something wasn't right with your order, please call us at 800-738-3343 8am-6pm CST and we would be happy to review any orders or issues with you. Thank you for choosing PetEdge where your business is appreciated.

V
Valued Customer美国 · 3 reviews · Verified · Experienced 2026-07-04 ·

PetEdge is easy to love

Prices are comparable, ordering process is easy to use and delivery is timely

Reply from PetEdge2026-07-07

This is all great things to hear, fair prices, easy to order on our website, and timely delivery and we love it! Thank you for taking the time to share your experience with us and thank you for choosing PetEdge we truly value you and your business!

I needed help placing my order

I needed help placing my order, When I called I was connected to a real person for answers. Thank you.

Reply from PetEdge2026-07-02

We ❤️this! Yes, our customer service team loves talking with our customers, anything you need we are here to serve you 🌞 M-F 8am-6pm CST. Thank you for your business we truly appreciate it! PetEdge

c
customer美国 · 2 reviews · Verified · Experienced 2026-06-27 ·

Wasn't delivered due to insufficient…

Wasn't delivered due to insufficient address postal service is shipping back to sender. If I can't get it stopped in time. My complete address was not used.

Reply from PetEdge2026-06-30

Hi there, we will contact you today for a resolution to the issue of insufficient address as we see that you did purchase your items online and we want to see how the order even went through without a full address. Thank you for your email and expect to hear from us today! PetEdge

Your website is broken and I had to…

Your website is broken and I had to access multiple times to force the order through. Also going back to confirm the order 24h later your website didn’t even confirm the order.

Reply from PetEdge2026-06-29

Hi Jeffrey, we apologize for any inconvenience regarding our website, and we are having our IT team take a look at the time you were trying to order. Your order for your shears is all good to go, and we do have an order number for you that we will send you an email with that order #. Thank you for letting us know of the issue and thank you for choosing PetEdge we truly appreciate you and your business! 🐕🌞❤️

Difficult and glitchy ordering

Difficult and glitchy ordering. I had to place an order twice because it seemed to not have gone through, hopefully I am not charged twice. The inventory is great but website checkout needs a little updating.

Reply from PetEdge2026-06-29

Hi Heather, we apologize for the issue you had with our website, and have narrowed down the time when you purchased, for our IT to take a look. Your order did go through only one time, so you are good to go! Thank you for letting us know of the issue and thank you for choosing PetEdge we truly value your business! 🐕❤️🌞