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Animals & Pets

PetEdge

204 reviews

4.4204 reviews
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About PetEdge

Data updated
Website
petedge.com
Category
Animals & Pets
Location
United States · Danvers
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
100% (24/24)
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Is PetEdge legit?

PetEdge (petedge.com) has a 4.4 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 82% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What people say

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Kim K · 1 review · Verified · Experienced 2026-06-21 ·

Easy Order

Easy order process

Reply from PetEdge2026-06-22

Thank you for sharing your online experience with us we appreciate the feedback and thank you for choosing PetEdge where your business is truly valued. 🐕❤️🌞

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Karla Wright · 1 review · Verified · Experienced 2026-06-22 ·

Good products

Reply from PetEdge2026-06-23

Thank you for sharing that our Top Performance are good products and super popular at that! We are happy to see you were able to take advantage of the Top Performance sale, and what a great one it was 🌞. Thank you for choosing PetEdge for your grooming needs and thank you for being a long-time regular customer we truly appreciate you and your business! 🐕❤️🌞

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Elizabeth Grillo · 1 review · Verified · Experienced 2026-06-15 ·

Great product.

Reply from PetEdge2026-06-22

Thank you for letting us know about the replacement floor grate for your crate we appreciate the feedback and your business. PetEdge ❤️🐕🌞

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Karlyn Girnus · 3 reviews · Verified · Experienced 2026-06-21 ·

Easy to order from

Easy to order from - competitive pricing. Quick delivery.

Reply from PetEdge2026-06-22

These are all great things we ❤️ hearing and thank you for taking the time to share your experience with us. Thank you for choosing PetEdge for your grooming needs we truly value your business! 🐕🌞❤️

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Lauren Smith · 1 review · Verified · Experienced 2026-05-28 ·

Delivery was great but 3 things were…

Delivery was great but 3 things were broken. I bought a set of 3 shears ($150) and the curved shears won't cut. I bought Andis 5 speed clippers ($249) and the front part to protect the blade drive won't stay on. It keeps falling off. Lastly I bought a K-9 dryer (almost $600) and the air intake filter was broke. Pretty mad about all that seeing I spent $1100.

Reply from PetEdge2026-06-22

Hi there this is not a typical for us to hear of all of the broken parts, and even the dryer from our vendor. We are going to connect with you today to get all of the broken items returned to us. Thank you for letting us know and thank you for choosing PetEdge we will resolve this issue for you today. Thank you PetEdge

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Valued · 14 reviews · Verified · Experienced 2026-06-17 ·

Always ease of ordering and always have…

Always ease of ordering and always have the products I need in stock

Reply from PetEdge2026-06-22

We ❤️ this review and thank you for taking the time to share your online experience with us. We truly appreciate you and your business! 🐕❤️🌞

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Beth Parker · 1 review · Verified · Experienced 2026-06-19 ·

I order from Petedge because of the…

I order from Petedge because of the good prices and fast shipping.

Reply from PetEdge2026-06-19

Thank you for taking the time to share your experience with us. We are happy to hear you're satisfied with our prices and shipping. Thank you for choosing PetEdge we truly appreciate your business!

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Saint's Run Kennel · 7 reviews · Verified · Experienced 2026-06-17 ·

always have what i need

Reply from PetEdge2026-06-18

This is fantastic to hear and thank you for giving us a great review. Thank you for choosing PetEdge for your grooming needs we truly appreciate your business! 🐕❤️

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DoviA · 2 reviews · Verified · Experienced 2026-06-15 ·

Love the variety of grooming products

***Returning to add that EVERYONE in the shop, as well as customers, love the Butt Naked! It smells like the best of everything!! Love the variety of grooming products! Site is set up well and easy to navigate. Everyone in the shop is super excited to try the Butt Naked scent!

Reply from PetEdge2026-06-17

This is awesome to hear, and we see you purchased one of our new products Shniff we would LOVE your feedback on this product, so please let us know how everyone likes it! Thank you for your review and thank you for trusting us with your grooming needs we truly value your business! 🐕🌞❤️

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Kim · 5 reviews · Verified · Experienced 2026-06-17 ·

Most of the time I’m pretty happy but…

Most of the time I’m pretty happy but last time I received 2 defective toys. I sent a video still have not heard anything.

Reply from PetEdge2026-06-17

Hi there it was great speaking with you today, Kim, and we appreciate your feedback. Unfortunately, we didn't receive the video as discussed, but we did see emails back and forth with you. We have two new Goblets coming your way and will be on the truck tomorrow. Thank you for letting us know about the issue and thank you for your feedback. Thank you PetEdge!

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Marc Gaiger · 1 review · Verified · Experienced 2026-06-10 ·

Great company to order from.

Reply from PetEdge2026-06-17

We ❤️this review and thank you for taking the time to share your experience with us. Thank you for choosing PetEdge we truly appreciate your business! 🐕🌞❤️

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Lynne Mello · 1 review · Verified · Experienced 2026-06-17 ·

Shipping 5 gallon shampoo is always…

Shipping 5 gallon shampoo is always delayed

Reply from PetEdge2026-06-17

Hi Lynne, we left you a message and do see that your bucket was delivered today on the porch. If for any reason you had any issues with the bucket, please call us at 800-738-3343. We are working on our shipping of the buckets and the process just so you are aware and appreciate the feedback. Thank you PetEdge

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Doggiemistress · 32 reviews · Verified · Experienced 2026-05-08 ·

Item was packed well and arrived…

Item was packed well and arrived quickly.

Reply from PetEdge2026-06-16

We love hearing this, and it looks like Dave packed your order so we will let him know how he did. Thank you for taking the time to give us a great review we truly appreciate you and your business! PetEdge 🐕💖

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Dr. Sharomi · 1 review · Verified · Experienced 2026-06-16 ·

As usual the products arrived on time…

As usual the products arrived on time and un damaged. The prices are great and so are our favorite products.

Reply from PetEdge2026-06-17

This right here is the review we want to hear and thank you for taking the time to share you experience from order to delivery! We are doing our best to keep our prices great and get you your needed items super-fast. Thank you for choosing PetEdge where your business is valued! ❤️🐕

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Dennis · 5 reviews · Verified · Experienced 2026-06-16 ·

Long time happy customer….

Long time customer, ordering is quick and easy, delivery is fast, selection is great, all my dogs appreciate it. What more could I want……

Reply from PetEdge2026-06-17

What more could we want but a fantastic review from a loyal customer! Thank you for taking the time to share your experience with us and thank you for being a long-time customer with PetEdge your business is appreciated and valued! 🌞💖🐕

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Kathleen · 5 reviews · Verified · Experienced 2026-06-16 ·

It took a little too long to get to the…

It took a little too long to get to the purchase I wanted to make and then I looked and my cart was empty. Had to start over.

Reply from PetEdge2026-06-17

Oh no we are so sorry to hear this, and anytime you have any issues please call us M-F 800-738-3343 8am-6pm CST, or [email protected] we are here to help. We see your order for your puppy treats and are making sure they're on the truck today coming from our warehouse in Illinois. Thank you for letting us know and we are going to have one of our customer service experts connect with you to get more understanding of what was happening. Thank you for choosing PetEdge we truly appreciate your business! 🐕🌞❤️

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Melissa Hertzler · 1 review · Verified · Experienced 2026-06-16 ·

One stop shop for grooming essentials.

Great prices! Quick shipping! Quality products! Enough said.

Reply from PetEdge2026-06-17

Thank you for the best review we could ask for? We appreciate you letting us know how we are doing! Thank you for trusting us with your grooming needs and thank you for being a valued customer we truly value you and your business! 🐕💖🌞

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Sue Gilbert · 1 review · Verified · Experienced 2026-06-16 ·

Under promise over delivery my order…

Under promise over delivery my order got here quicker than you promised.That's how I run my business too.Under promise over, deliver very pleased with the product

Reply from PetEdge2026-06-17

We are so happy to hear, that your shipment arrived timely and sooner than expected! We ❤️it! Thank you for choosing PetEdge for your grooming needs we truly value and appreciate your business! 🌞🐕❤️

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Bettina Roemmich · 2 reviews · Verified · Experienced 2026-06-16 ·

Always happy with petedge serve

Always happy with petedge service. Appreciate getting a paper invoice as it important for my bookkeeping.

Reply from PetEdge2026-06-17

Thank you for taking the time to give us a great review we really appreciate it! Thank you for choosing PetEdge for your grooming business we truly appreciate and value your business! 🐕❤️🌞

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Meigan E · 3 reviews · Verified · Experienced 2026-06-14 ·

Zanies rubber disk squeaky toys - so cute

I purchased the Zanies toys- disk balls with faces for my dog and look forward to her playing with them!

Reply from PetEdge2026-06-15

We hope she loves them, and you have hours of fun playing with her. Thank you for sharing your purchase with us and thank you for choosing PetEdge we truly value your business! 🐕💖