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Animals & Pets

PetEdge

204 reviews

4.4204 reviews
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About PetEdge

Data updated
Website
petedge.com
Category
Animals & Pets
Location
United States · Danvers
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
100% (24/24)
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Is PetEdge legit?

PetEdge (petedge.com) has a 4.4 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 82% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What people say

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Julie Harris · 4 reviews · Verified · Experienced 2026-06-15 ·

Easy and fast

Reply from PetEdge2026-06-16

We ❤️this review and thank you for sharing your experience with us. Thank you for choosing PetEdge for your grooming needs we truly value your business! 🐕❤️

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Gail Kise · 1 review · Verified · Experienced 2026-06-15 ·

Website easy to use

Website easy to use. Coupons available. Thanks!!!

Reply from PetEdge2026-06-16

You're most welcome! We appreciate you sharing your experience with us and happy to help with our promo codes. Thank you for choosing PetEdge we truly value you and your business! 🐕💖🌞

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Terry · 2 reviews · Verified · Experienced 2026-06-13 ·

Great job on the order

Great job finding what I want. Thanks

Reply from PetEdge2026-06-15

We are happy to hear you found exactly what you were looking for 🌞! Thank you for choosing PetEdge we truly appreciate your business! 🐕💖

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Toni Carroll · 3 reviews · Verified · Experienced 2026-06-12 ·

Reliable and good prices

SUPER long time customer, Pet Edge always has the grooming supplies that I need at great prices. My number one go-to for blades, shears, and everything else.

Reply from PetEdge2026-06-15

Thank you for being a loyal long-time customer, we are truly grateful for you and your business! Thank you PetEdge 🐕❤️

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Barbara Aronson · 3 reviews · Verified · Experienced 2026-06-12 ·

I appreciate the discounts that you…

I appreciate the discounts that you offer. Thank you.!

Reply from PetEdge2026-06-15

Thank you for sharing your feedback with us, and we are happy to be able to provide discounts to our customers to help them with their grooming needs. Thank you for choosing PetEdge we truly value your business!

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natalie phillips · 2 reviews · Verified · Experienced 2026-06-11 ·

Easy to order

Easy to order. Competitive prices.

Reply from PetEdge2026-06-11

Thank you for taking the time to give us a great review and letting us know our prices are competitive and that your online experience was easy! We ❤️all of it. Thank you for choosing PetEdge for your grooming needs we truly appreciate you and your business! 🐕🌞

J
Jeff Walker · 1 review · Verified · Experienced 2026-06-11 ·

This was my first call to Pet Edge and…

This was my first call to Pet Edge and I had a few questions about a new trimmer. The representative answered all my questions and was very patient.

Reply from PetEdge2026-06-12

Thank you so much for a great review and we see that Carlmarie was helping you with the questions on the trimmer. Thank you for letting us know that she was patient and took time to help with making the best decisions for your needs. Carlmarie is great and we are grateful to have her on our team. Thank you for choosing PetEdge we truly value and appreciate your business! 🐕❤️

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Barbara · 14 reviews · Verified · Experienced 2026-06-11 ·

Your customer service representative…

Your customer service representative was excellent. Very helpful and very courteous.

Reply from PetEdge2026-06-12

Thank you so much for such a great review and we see that you had spoken with Karime and we are happy to hear that she was so helpful. Karime is great with her customers, and we are grateful to have her on our team. Thank you for your review and thank you for choosing PetEdge we truly value you and your business! 🐕❤️

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Louis Rivera · 1 review · Verified · Experienced 2026-06-10 ·

My order was filled quickly and the…

My order was filled quickly and the items purchased were of very high quality as described.

Reply from PetEdge2026-06-11

This is fantastic to hear and thank you for the great review. Our DC is trying hard to get everyone's orders to them as quickly as possible, and we appreciate you letting us know the quality is exactly as described! Thank you for choosing PetEdge for your grooming needs we truly value your business! ❤️🌞🐕

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Nell DeCosta · 9 reviews · Verified · Experienced 2026-05-05 ·

Overall

Overall, a smooth and positive experience.

Reply from PetEdge2026-06-11

This is exactly what we love to hear and thank you for taking the time to share your experience with us. Thank you for choosing PetEdge we truly value you and your business! 🐕❤️🌞

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Genny Beck · 2 reviews · Verified · Experienced 2026-06-08 ·

Always have what I need!

Reply from PetEdge2026-06-09

We appreciate you taking the time to provide us a great review and we are happy to hear that we have everything you're needing. Thank you for choosing PetEdge for your grooming needs we truly appreciate your business! 🐕🌞❤️

D
Debbie · 7 reviews · Verified · Experienced 2026-06-07 ·

we love your ear cleaner for dogs!

we love your ear cleaner for dogs! ordered at a reasonable price and it arrived quickly. No prolems at all!

Reply from PetEdge2026-06-09

This is a fantastic review and thank you for taking the time to give us this positive review. Thank you for choosing PetEdge we truly value you and your business! 🐕❤️

S
Stephen W · 2 reviews · Verified · Experienced 2026-06-09 ·

Unable to order using FireFox

Tried to place an order using the FireFox browser and it would get stuck trying to connect to I used Chrome and it worked fine. Need to ensure your IT dept tests your site with all browsers.

Reply from PetEdge2026-06-10

Hi thank you so much for providing this feedback, and right to IT this review will go. We will have testing done on all sites, to ensure a smooth order process for you next time. Thank you for letting us know and thank you for choosing PetEdge we appreciate your business! 🐕🌞❤️

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Tami Mckenna · 1 review · Verified · Experienced 2026-06-08 ·

Adding items to existing order.

I would suggest allowing items to be added to order within a certain time frame. I forgot one item, and had to pay for shipping,

Reply from PetEdge2026-06-09

Hi if you ever want to add something to your order, we have generally a few hours after an order is placed to do so, if it's over the weekend you can email [email protected] and we can help you, if it's M-F 8am-6pm CST we can help you with adding to the order. We have taken care of the shipping for you on the order, but we definitely can help if that occurs next time. Thank you for your feedback, we appreciate it. PetEdge.

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TERESITA VASQUEZ · 1 review · Verified · Experienced 2026-05-27 ·

Very good product

Reply from PetEdge2026-06-09

Thank you for letting us know about the clipper you purchased, we are happy to hear it's a good product. Thank you for the review and thank you for choosing PetEdge for your grooming needs we truly value you and your business❤️🐕🌞

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Sonia Valle · 2 reviews · Verified · Experienced 2026-06-07 ·

It was easy to find what I was looking…

It was easy to find what I was looking for.

Reply from PetEdge2026-06-08

Thank you for taking the time to share you online experience with us, we really appreciate it! Thank you for choosing PetEdge for your grooming needs, we truly value your business! ❤️🐕🌞

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DH · 1 review · Verified · Experienced 2026-05-31 ·

Fast easy purchase

Fast easy purchase and quick delivery. PetEdge stocked a 2.5 gallon jug pump that I have had a hard time finding.

Reply from PetEdge2026-06-08

We are happy to hear that we carry and have in stock the pumps you're needing for your 2.5 gallons, and happy that everything was easy and quick delivery. Thank you for taking the time to share your experience, with us and giving us a great review we truly value your business! PetEdge 🐕❤️

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itsYorkieBubbles · 1 review · Verified · Experienced 2026-05-31 ·

Easy to order

Easy to order. Fast shipping and great product

Reply from PetEdge2026-06-08

Thank you for taking the time to share your experience with us, and we are happy to hear everything went well. Thank you for choosing PetEdge for your grooming needs, we truly appreciate you and your business! 🐕❤️

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Amanda Frecks · 1 review · Verified · Experienced 2026-05-27 ·

It’s been a week and I haven’t received…

It’s been a week and I haven’t received my order.

Reply from PetEdge2026-06-08

Hi there, we reviewed your order entirely and see you placed the order on 05/26 19:00 hrs which moved your order to the next day. Our warehouse does ask that you allow 24/48hrs for picking and packing and your order was on the truck on 05/28 for delivery. We do see also USPS was picked, and unfortunately, they are having many delays on delivery too. However, we do show that USPS delivered to your front desk on Saturday 06/06. If you still have not received your package please check with your front desk and let us know. Thank you for your feedback and thank you for choosing PetEdge.

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Melissa Bobbitt · 1 review · Verified · Experienced 2026-05-28 ·

Always get the right stuff and fast

Reply from PetEdge2026-06-03

This is the best review we can ask for 💖! Our distribution center will really appreciate seeing this review this morning and thank you for taking the time to share this with us! Thank you for choosing PetEdge for your grooming needs, we truly value your business! 🌞💖🐕