PetEdge (petedge.com) has a 4.4 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 82% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Have ordered Slumber Pet double sided fleece mats over the years as they have staying power after many many washings. They come clean easily. They are great for puppy pens. They arrived in a timely fashion also. Thanks
Reply from PetEdge2026-06-04
Out Slumber Pet are great for all your fur babies, and yes durable and clean easily, thankfully making our job much easier as fur parents. Thank you for taking the time to give us a positive review we really appreciate it and we are happy to hear your fur babies are snuggly in their puppy pens. Thank you for choosing PetEdge we truly value your business!
Always has what I need. For over 20 years I have used this company and always happy. Thank you !
Reply from PetEdge2026-06-03
Thank you so much for being a loyal PetEdge customer we appreciate you so much and what a great review and experience. Thank you for choosing PetEdge we truly appreciate you and your business! 🐕💖🌞🐈
Easy to navigate and there was a coupon, which made your price the best one : )
Reply from PetEdge2026-06-04
This is fantastic to hear that your online experience was easy to navigate, and that we gave you the best price with our discount codes! Thank you for taking the time to share your review with us and thank you for choosing PetEdge for your grooming needs we truly value your business! 🐕❤️
This is a fantastic review and thank you for sharing your experience with us. Thank you for choosing PetEdge we truly appreciate you and your business! 🐕💖
Purchase was easy and quick to to. Received a confirmation email right away.
Reply from PetEdge2026-06-02
We ❤️this review and thank you for taking the time to share with us. Thank you for choosing PetEdge for your grooming needs we truly value your business! 🐕🌞
We are doing our best to keep our prices low, and we thank you for noticing! Thank you for choosing PetEdge for all of your grooming needs we truly appreciate you and your business!
Love the products prices are fair. Check out easy.
Reply from PetEdge2026-06-02
This is great to hear ❤️and thank you for taking the time to share you experience with us. We are happy to be able to provide fair prices to our customers. Thank you for choosing PetEdge where your business is valued. 🐕❤️🌞
Didn't receive order! No problem, should receive today!!
Reply from PetEdge2026-06-01
Oh no we are sorry to hear this, Looking at your Order i was able to see that the order was placed on 5/25/2026 we do have a 24-48 hours process at the warehouse on business days only and shows it was shipped out thru USPS on 5/27/2026. The tracking shows it should be delivered to you Today by 4:35pm. We will have a representative contact you regarding the tracking number. We appreciate you taking the time to leave us a review. If you have any other questions or concerns please contact us at 800-738-3343 we are open Mon-Fri from 8am-6pm Central Time.
Thank you for choosing PetEdge we appreciate your Business!
I received prompt help updating an order. Price mistakes were fixed and I was notified with a return phone call, as promised, when things were complete! That's rare!
Reply from PetEdge2026-06-02
Hi there, we see that Sena made sure this order was fully correct, going to each department to ensure your charges were correct, and your order was as well. Thank you for acknowledging Sena as we will share this review with her and our customer service team! This will be a great start to the day. Thank you for choosing PetEdge for your grooming needs, we truly appreciate you and your business! 🐕❤️
Grateful for the notification of the new hoses coming in. They get a real workout in the shop!
Thank you so much.
Reply from PetEdge2026-05-31
Hi there we are happy to hear that you were notified about your hoses coming in, and happy to be a part of your grooming shop. We know how important a functional dryer is. Thank you for review and thank you for choosing PetEdge for your grooming needs. Happy Grooming 🌞🐕❤️
Everything from Pet edge is always awesome. I haven’t received the dryer yet, but I’m sure it also is going to be wonderful so that I can groom my friend’s dogs in between taking them to a groomer so that me keeping them brushed and washed between grooming visits well in the long run, save some money so I think it will all be good and everybody I’ve ever talked to Pet edge has always been the best and very helpful. I recommend Pet edge anyone that grooms their pets and the people who I’ve talked to on the phone have been extremely helpful and helping me find the right products so yeah five stars plus
Reply from PetEdge2026-05-31
We really appreciate this positive review and thank you for taking the time to let us know how we're doing. We are excited for you to get your dryer, and please let us know how much you love it! Thank you for choosing PetEdge for your grooming needs we truly appreciate and value you and your business! 🐕❤️🐕❤️
Apparently what I ordered was back ordered. It would’ve been nice to have received an email letting me know. It seems like every time I want to order repair parts for your brand name equipment from you it is back ordered.
Reply from PetEdge2026-05-31
Hi there, we are sorry that your items are on backorder as there are many factors into the issues of parts not moving to us quickly. It appears that backorder date is until August. We are going to reach out to you to see if you want to keep the items on order until they come in. We appreciate your feedback and understand your frustration. Thank you and we will speak with you soon. PetEdge
Hi there we apologize for the delivery service USPS as they've been going through some major delays in shipping. We did review the shipping, and it does show that your package is due for delivery on Monday. In the future, please try our FedEx as we know it may just be a little bit higher shipping we know they're not experiencing the delays that USPS is. Thank you for letting us know about your order, and please let us know if it doesn't arrive on Monday. Thank you PetEdge
Hi there, we did review your order and see that USPS is the delivery service that was chosen. Unfortunately, USPS has been experiencing delays in their delivery, and we apologize for the inconvenience on their behalf. Your order is showing delivery this Wednesday to your door. Please let us know if you do not receive your items on Wednesday. Thank you PetEdge.
I haven’t even received the merchandise! Where is it?
Reply from PetEdge2026-05-29
Hi there, we see the order was placed on 05/21 and is due to deliver to you on Monday via USPS. USPS has been having many delays and issues, and we also see that our support team sent you an additional comb via FedEx. You will receive both combs, please keep the other one or donate if you'd like. We are sorry for the slow shipping of USPS and appreciate your feedback. Thank you for choosing PetEdge we appreciate your business!
Tried to place order on liner. Had difficulty. Called customer service to place order. Was ABRUPTLY informed she would not assist that I had to place order on line! I finally, by trial and error, got the order placed. It was a challenge!! No help from you "customer service"!
Reply from PetEdge2026-05-29
Hi George,
Thank you for taking the time to speak with me today, I look forward to receiving an email back from you. Thank you again Sandy
Hi there, we are listened to the call and have addressed the issue, and are very sorry for the inconvenience, and lack of communication on our end. We truly apologize for issue you had and will be connecting with you today. PetEdge
Great service good product! Always satisfied with the products I receive. Customer Service is always great!
Reply from PetEdge2026-05-29
Thank you for taking the time to give us a positive review, we appreciate that we provide you with good products, and our great customer service. Thank you for choosing PetEdge for your grooming needs, we truly appreciate your business! 🐕❤️
Never had any problems with ordering from you
Also like the products I’ve ordered
Keep up the good work
Anita
Reply from PetEdge2026-05-26
Thank you for the compliment we truly appreciate it and it makes us so happy to hear that you've liked our products and never had any issues ordering with us. Thank you for choosing PetEdge we truly appreciate you and your business! 🐕❤️
