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Animals & Pets

PetEdge

204 reviews

4.4204 reviews
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About PetEdge

Data updated
Website
petedge.com
Category
Animals & Pets
Location
United States · Danvers
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
100% (24/24)
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Is PetEdge legit?

PetEdge (petedge.com) has a 4.4 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 82% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What people say

I absolutely love my new dryer stand

I absolutely love my new dryer stand. It’s so nice to have a hands-free drying experience would definitely recommend.

Reply from PetEdge2026-06-29

Thank you for taking the time to give us a positive review on the dryer stand, and we know this will make your job easier to be hands free. Thank you for choosing PetEdge for your grooming needs we truly appreciate your business! 🐕❤️🌞

Great product

Shipping was fast and the item was exactly as described. Great value for this grooming table.

Reply from PetEdge2026-06-29

We appreciate you taking the time to let us know about your table and that everything was as it should be! We truly value you and your business! Thank you PetEdge 🐕❤️🌞

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Tiffany Brouns · 1 review · Verified · Experienced 2026-06-26 ·

Pet edge has what we need in stock…

Pet edge has what we need in stock always. The website wasn’t working the first day I needed to order but two days later it finally did.

Reply from PetEdge2026-06-29

Hi there, we are so sorry about the website issue you were having, we were performing an upgrade, and it took much longer than anticipated. Thank you for your patience we truly appreciate you and your business! PetEdge 🐕❤️

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Cynthia strickland · 3 reviews · Verified · Experienced 2026-06-26 ·

I love ordering from Petedge

I love ordering from Petedge. They have great prices and lots to choose from. It's always my go too.

Reply from PetEdge2026-06-26

We are happy to hear this and we do our best to make the customer happy and provide the best business. Thank you for leaving us this amazing review, we truly value you and your business. Thank you for choosing PetEdge! ❤️🐕

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Charles Odom · 1 review · Verified · Experienced 2026-06-25 ·

Ease of ordering

Reply from PetEdge2026-06-25

We love hearing this and thank you for taking the time to give us a positive review we really appreciate you and your business! PetEdge 🐕❤️

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Erica Koontz · 1 review · Verified · Experienced 2026-06-25 ·

These are the best nail trimmers I have…

These are the best nail trimmers I have worked with. I have been a rCVT for approximately 20years and these nail trimmers cut every time.

Reply from PetEdge2026-06-25

The Aussie Dogs are fantastic, and we see that you're set for a while on nail trimmers, and we understand you simply have to have the best. Our employees use them here too, because they cut right every time. Thank you for taking the time to give us a positive review, we appreciate you and your business! PetEdge 🐕❤️

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Valued Customer · 3 reviews · Verified · Experienced 2026-06-25 ·

There generally seems to be issues with…

There generally seems to be issues with the website. Once again, I was not able to put in the proper address and spent a major amount of time trying to get the address put in properly. Never happened. Tried calling, website was down. I had also been trying to order clippers for over a week and by the time I actually got through the pair of clippers I really wanted where all no longer available.

Reply from PetEdge2026-06-26

I apologize for the inconvenience. We were happy we were able to assist you in updating the address before shipment was sent out. We appreciate you leaving us a review and thank you for choosing PetEdge we truly value your business!

J
Jym · 5 reviews · Verified · Experienced 2026-06-22 ·

Disappointing website and service

Disappointing website and service. I haven't used Pet Edge for over 5 years. The new site isn't very user friendly. Needed to update my address. I attempted it and your system said it was not valid and to call customer service. That was a pain and even more so since I wasn't successful getting through multiple times. I finally just broke down and had it sent to my daughter 400 miles away. Wasn't an enjoyable experience. Please, update your search machines and phone service router. I'll check ya again in another 5 years.

Reply from PetEdge2026-06-25

Hi Jym, we are sorry to hear that our site wasn't user friendly, and we do see the item is sending to your daughter's address. We did try to contact you to see what was happening during your transaction so we can fully resolve and send to our IT team. We apologize for the many inconveniences you had and did try to find your call into us at the number on your account, and unfortunately, we had no entries with that number. We would love to speak with you, and we did leave you a message this morning to understand what happened a little better. Thank you for your feedback, and we look forward to your call. 800-738-3343 M-F 8am-6pm CST Thank you PetEdge.

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Sheree Cheek · 5 reviews · Verified · Experienced 2026-06-25 ·

Just awesome

Reply from PetEdge2026-06-25

Thank you for your review we see you had a blade ordering day 🌞and happy that you had some great deals. Thank you for taking the time to give us a great review we really value you and your business! Thank you PetEdge 🐕❤️

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Jill Livesay · 4 reviews · Verified · Experienced 2026-06-25 ·

Great customer service!

Reply from PetEdge2026-06-26

This is a wonderful review and thank you for sharing your experience with Grace who was on the call with you. Grace is fantastic and always takes time to make sure everything is right for any customers she is on the call with. We are sharing this review with Grace and the customer service team; it's a great way to start our day! Thank you for your review and thank you for choosing PetEdge we truly appreciate your business! 🐕❤️🌞

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A Pleased Buyer · 5 reviews · Verified · Experienced 2026-06-24 ·

Didn't remove matting

Price and delivery were OK, but they didn't work to remove mats as anticipated. Sharp scissors and a fine comb worked better.

Reply from PetEdge2026-06-25

Hi there, we are sorry to hear that your product did not meet your expectations however, we have a 30-day satisfaction guarantee, and we will have a rep connect with you today to discuss your options. Thank you for letting us know and thank you for choosing PetEdge.

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Cyndi Seitz · 3 reviews · Verified · Experienced 2025-09-01 ·

I’ve been ordering products from Pet…

I’ve been ordering products from Pet Edge for over 20 years and they’ve always been great to work with.

Reply from PetEdge2026-06-24

Thank you for being a loyal longtime customer with PetEdge, we truly value you and your business. We look forward to many more years of working with you! PetEdge 🐕❤️🌞

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Janet’s Gentle Grooming LLC · 4 reviews · Verified · Experienced 2026-06-22 ·

Very easy site to navigate!

Reply from PetEdge2026-06-23

We ❤️ this review and thank you for sharing your online experience with us. Thank you for choosing PetEdge we truly value you and your business! 🐕❤️🌞

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Stephen Turner Valued Customer · 4 reviews · Verified · Experienced 2026-06-22 ·

Well-done!

Product was received as scheduled.

Reply from PetEdge2026-06-23

This is fantastic to hear and thank you for taking the time to let us know that your product was sent to you timely. Thank you for choosing PetEdge we truly appreciate your business! 🐕❤️

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Cameron · 6 reviews · Verified · Experienced 2026-06-23 ·

Easy

Easy online ordering. Received my order today and gallon of shampoo was packaged perfectly. No leakage.

Reply from PetEdge2026-06-23

Yes! We are so happy to hear, no spills, no breakage, and a perfect package and easy online ordering! AWESOME!! Thank you for taking the time to give us a great review and thank you for choosing PetEdge for your grooming needs we truly appreciate your business!

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Elena Van Scriver · 1 review · Verified · Experienced 2026-06-22 ·

Allow autofill!

Very easy to put in the cart, but hell of the time checking out! You don't allow autofill! Big mistake! I almost leave, and sure I am not alone. Allow autofill!

Reply from PetEdge2026-06-23

Hi there Elena, we are passing this request along to our Marketing team and agree we should have an autofill 🌞We are sorry for your frustration, and truly appreciate your feedback. Thank you for choosing PetEdge we appreciate you and your business!

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CS · 6 reviews · Verified · Experienced 2026-06-22 ·

Locating the shampoo and placing the…

Locating the shampoo and placing the order. User friendly website

Reply from PetEdge2026-06-23

We ❤️this and thank you for taking the time to share your online experience with us. Thank you for choosing PetEdge for your grooming needs we truly value your business! 🐕🌞

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Ann Marie Heal · 1 review · Verified · Experienced 2026-06-23 ·

Excellent product and delivery timing

Excellent product and delivery timing. Always dependable.

Reply from PetEdge2026-06-23

Thank you for letting us know about your 6-1 spray hose, it is so helpful for grooming, and we are happy to hear you ❤️yours. Thank you for letting us know our warehouse did a great job on getting this to you promptly. Thank you for choosing PetEdge we truly value our business!

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Cynthia Lombardo · 1 review · Verified · Experienced 2026-06-22 ·

Top notch company...great service

Top notch company...great service. Free shipping which helps (over $99)

Reply from PetEdge2026-06-22

We ❤️this review and thank you for taking the time to give us a great review. Thank you for choosing PetEdge we appreciate you and your business! 🐕❤️🌞