The Pet Market (petmarketnyc.com) has a 4.8 out of 5 rating on OK.one, based on 44 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-08-10.
Pet Market has all the food, treat, and other pet supplies anyone could ever want. The staff is really knowledgeable and helpful, and their delivery service is reliable and on time. The best part is that they sponsor adoptions and always have kitties advertised as needing adoption or foster. I think these folks really care about animals.
Great communication, excellent delivery, nice people, everything as stated
They are reliable and friendly. The website is a little glitchy but it’s local and the prices are not much more than corporate so we prefer to use local.
Great pricing, quick delivery, excellent customer service!
Thanks a bunch. This my picky cat's favorite food (the only one he wants to eat right now) and you're the only store I was able to find it at a reasonable price. A lifesaver!
Lovely, healthy, natural, organic and raw food for our beloved cats delivered to our door by a polite and lovely person and there is always a surprise treat!
I searched online for a pet store that makes overnight deliveries and The Pet Market came up. They do same day deliveries! I placed my order in late morning and it was delivered the same afternoon. I’m very pleased with my experience and will shop with them again.
all around great experience. timely, kind & efficient.
On time and rang door bell! Thank you!
Delivered within the time slot I asked for. I even got a free item !!!!
Totally reliable, efficient and trustworthy.
The delivery person was nice enough to come up the stairs on the third floor to deliver my items and was very friendly
Simply put, I love them
Shipping was fast. My picky dog likes the food.☺️
As a new dog owner of a very food-driven yet very GI-sensitive pup, I’ve relied heavily on Pet Market - and only because I learned I could! They offer such kind, gentle, and thoughtful advice that makes every situation feel manageable. It truly feels like we’re tackling things together as a team instead of me doing it all on my own - and that kind of support is invaluable. They also treat Jasper like family (and honestly, like royalty). Jose and Jasper have this hilarious, heart-melting bond - two best friends catching up every time they see each other. I couldn’t be more grateful for the care, insight, and genuine love they show us both.
I bought a gift certificate for my sister and she and you never received it and I sent an email requesting help and have not received any answer
Quality products and delivery as promised.
They had the cat food I needed and delivery was quick with a very pleasant worker.
44 reviews matching