Phenocal (phenocalstore.com) has a 3.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 28% give 1 star; The business has replied to 88% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-03.
I read the background on your product and looked at reviews. I decided to take a chance and but the product. The site is easy to use and i accept your assurances that this is a one time purchase to see if your product is effective.
Reply from Phenocal2024-12-19
Dear Valued Customer,
Thank you for taking the time to share your experience! We're so glad to hear that you found our website easy to navigate and that you felt confident in your decision to try our product. We appreciate your trust and are committed to delivering on our promises. If you have any questions or need further assistance along the way, don’t hesitate to reach out. We're here to help and look forward to hearing how our product works for you!
Healthy Regards,
iHealth Fulfillment
Item easy to order. the site gave me all the information I needed in order to purchase this product such as
ingredients and how to take plus all the great reviews this item has received.
all this information made it easy for me to decide to purchase.
Reply from Phenocal2024-12-18
Dear Valued Customer,
Thank you for your wonderful feedback! We're so glad to hear that the detailed information on our site, including the ingredients, usage instructions, and customer reviews, helped make your purchasing decision easier. We strive to provide all the details our customers need to make informed choices. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your trust in us and look forward to serving you again soon!
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
Thank you for your feedback! We’re so happy to hear that you were pleased with our fast service. We always aim to provide a quick and efficient experience for our customers. If you need anything else, don’t hesitate to reach out. We look forward to serving you again soon!
Healthy Regards,
iHealth Fulfillment
So Far what I ordered went smooth as far as the transaction. Have not received my order yet but looking forward to incorporating these pills into my diet regiment and hopefully lose weight.
Reply from Phenocal2024-12-16
Dear Valued Customer,
Thank you for sharing your feedback! We're glad to hear that the ordering process went smoothly for you. We understand the excitement of incorporating new products into your routine, and we’re hopeful they help you achieve your weight loss goals.
If you have any questions or need assistance with anything while you’re waiting for your order to arrive, please email us at [email protected].
Wishing you the best with your diet regimen, and we look forward to hearing about your progress!
Healthy Regards,
iHealth Fulfillment
I would give this and their green tree extract a 0 star if it was possible. I have tried to contact through the website I was given and it says unable to send. I gave both of these over 2 months and they did absolutely nothing for me. I spent $123.32 for this just a big waste of money. I
Gained weight not lost!
Reply from Phenocal2024-12-15
Dear Valued Customer,
We regret to hear that you are not completely satisfied with your purchase. Some individuals do have a unique response to the product as they do with any supplement.
Please check your mail for Return Instructions sent separately.
Thank you for trying our product.
Healthy Regards,
iHealth Fulfillment
When I decided to place my order there was a dialogue box stating I could receive 25% off the order. However, when I entered the code a message appeared informing me the order did not qualify. I placed the order anyway, and to date I haven't received an email that the order has shipped. However, I was able to click on the order number and find an expected delivery date. I have already been charged for the order and hope I receive it.
Reply from Phenocal2024-12-11
Dear Valued Customer,
Thank you for sharing your experience. I’m sorry for the trouble with the coupon code and the delay in receiving your shipping confirmation.
We appreciate your order despite the inconvenience. It’s possible the coupon code had specific terms or qualifications. Could you please email us the code at [email protected]? I’ll look into it and resolve any issues.
We certainly appreciate your feedback. If we are able to implement any changes, it will come because of the types of constructive comments that you provided.
Healthy Regards,
iHealth Fulfillment
It was an easy process ordering.At this time I cannot say how the product is going be.I trust that it is as good as advertised.If it is ,I will spread the word of its effectiveness.
Reply from Phenocal2024-12-10
Dear Valued Customer,
Thank you for your review.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
I thought I was at the lowest weight I could achieve and wanted to cancel my order. It arrived that day and I began losing weight again. I am amazed.
Reply from Phenocal2024-12-10
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
The website was easy to navigate. The only criticism I have is that there were too many different options and it was hard to tell if a person could mix and match the options. I am looking forward to try your product. I have tried other products. They made promises that were not realized.
Reply from Phenocal2024-12-06
Dear Valued Customer,
Thank you for your feedback! We're glad to hear you found our website easy to navigate. We appreciate your comments regarding the variety of options, and we'll certainly consider how to make it easier for customers to understand mix-and-match possibilities. We're excited that you're looking forward to trying our product, and we truly value your trust. We understand your past frustrations with other products and are committed to delivering on our promises.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
PHENOCOL, may not work for everyone, but everyone should try.
Easy to understand and calculate the most advantages quality. Also the discount reward got me after a few reminders.
Reply from Phenocal2024-12-08
Dear Valued Customer,
Thank you for your review.
We appreciate your business and look forward to having the opportunity to service your next orders.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
When I filled out cc payment it failed until I called my bank.
Reply from Phenocal2024-12-02
Dear Valued Customer,
Thank you for sharing your experience. We're sorry to hear that you encountered an issue with your payment. Sometimes, payment processing can be affected by security measures or settings from your bank. We're glad to hear you were able to resolve it by reaching out to them. If you experience any issues in the future or need assistance, please don't hesitate to contact us directly. We're here to help and want to make your experience as smooth as possible.
Thank you again for your feedback!
Healthy Regards,
iHealth Fulfillment
I watched what l ate but not one pound came off. I was very disappointed with your product since it was rated at the top for weight loss. Sometimes things don’t work out so l was glad it had a money back guarantee.
Reply from Phenocal2024-12-01
Dear Valued Customer,
We regret to hear that you are not completely satisfied with your purchase. Some individuals do have a unique response to the product as they do with any supplement.
Thank you for trying our product.
Healthy Regards,
iHealth Fulfillment
I've seen dramatic changes in my energy level during the day, The product gets a 10 out of 10 from me .
Reply from Phenocal2024-11-26
Dear Valued Customer,
Thank you for your review. We are delighted to hear that you found it to be effective and that it met your expectations.
Your satisfaction is our top priority, and we are thrilled that our product has delivered the results you were hoping for. If you ever have any questions or need further assistance, please don't hesitate to reach out to us at [email protected].
Once again, thank you for choosing our product and for your positive feedback. We look forward to serving you again in the future.
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
Once I receive them and had a chance to see if they work or not I will write a review. Asking me to review something I haven't used smacks of desperation
Reply from Phenocal2024-11-24
Dear Valued Customer,
Thank you for your feedback.
We completely understand your point and apologize if our request came across as premature. We value honest and informed reviews, and we encourage you to share your experience only after you’ve had sufficient time to try Phenocal and evaluate its effectiveness.
Your satisfaction is our top priority, and we’re confident you’ll see the benefits Phenocal offers.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
I haven’t received my first shipment. It was supposed to be here Tuesday originally and then Today and still no product!!!! Too expensive for THIS!
Reply from Phenocal2024-11-20
Dear Valued Customer,
Thank you for reaching out regarding your order.
All orders placed after 1:00 PM EST are shipped the following business day. Shipper business days are: Monday, Tuesday, Wednesday, Thursday & Friday. Weekends and holidays do not count as shipping/business days.
Your order was placed on Saturday, November 16, 2024, which is why it shipped the following business day, which was Monday, November 18, 2024.
The package is being delivered as scheduled. The second business day from Monday is today, Wednesday November 20, 2024.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
I didn’t like that I paid $10 additional for 2 day delivery and it still isn’t here, 3 days later. Also, I couldn’t track the delivery, without using the Shop app. Not simple.
Not convenient.
Reply from Phenocal2024-11-19
Dear Valued Customer,
Thank you for your review.
The order was placed on Saturday, November 16, 2024.
Tracking shows - SCHEDULED DELIVERY DATE
Wednesday 11/20/24 before 8:00 PM
Estimated between 11:50 AM - 3:50 PM
How do I estimate 2 Day delivery?
2nd Day Air is 2 business days after the order has shipped.
Note: Weekends and holidays do not count as shipping/business days.
Shipper business days are: Monday, Tuesday, Wednesday, Thursday & Friday
If your delivery day falls on a holiday your package should be delivered on the next business
day
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
Dear Valued Customer,
Thank you for your review.
We appreciate your business and look forward to having the opportunity to service your next orders.
If you have any questions, please email us at [email protected].
Healthy Regards,
iHealth Fulfillment
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