Phenocal (phenocalstore.com) has a 3.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 28% give 1 star; The business has replied to 88% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-03.
The information I found on this product and the reviews.
Dear Valued Customer, Thank you for your feedback. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
Dear Valued Customer, Thank you for your feedback! We're happy to hear that you found our ordering process organized and easy to follow. We strive to make shopping with us as simple and efficient as possible, and we appreciate you taking the time to share your experience! If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
The ease of use of the website. I am waiting on my product..
Dear Valued Customer, Thank you for your feedback! We're so glad to hear that you found our website easy to use. We hope your product arrives soon and that you love it! If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
I brought a bottle of Phenocal and doing a low calorie diet instead of losing weight I'm gaining so can I get information on how to get my refund instead of losing I gain 8 pounds I think you are giving out false information
Dear Valued Customer, Thank you for your review. We have sent you a separate email with instructions for returning your product. As a reminder, we offer a 60-day return policy on all the products we sell. Our Money-Back Guarantee ensures your satisfaction with every purchase. Thank you for trying our product. If you have any further questions or need assistance, please don’t hesitate to reach out. Healthy Regards, iHealth Fulfillment
Dear Valued Customer, Thank you for your review. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
I paid for 3 bottles and only received 1.
Dear Valued Customer, We’re very sorry to hear that you only received one of the three bottles in your order. We’ve forwarded your concern to our Fulfillment Division for review to ensure this is resolved as quickly as possible. Healthy Regards, iHealth Fulfillment
Have not received my order. When should I expect it? Thank you
Dear Valued Customer, Thank you for bringing this to our attention. We're truly sorry to hear that you haven't received your package despite our records showing it was delivered. USPS Tracking Number: 9400137903332612842960 Your item was delivered in or at the mailbox at 10:06 am on October 23, 2024 in GEORGETOWN, MA 01833. We understand how frustrating this situation must be for you, and we're committed to resolving it promptly. To assist you further, could you please provide us with some additional information? This could include checking with neighbors, family members, or building management who might have received the package on your behalf. Additionally, if you could verify the shipping address provided at the time of purchase, it would help us ensure the accuracy of our records. Thank you for your understanding and cooperation. We strongly recommend that you email us at [email protected]. Healthy Regards, iHealth Fulfillment
Dear Valued Customer, Thank you for your review. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
Easy to order and good explanation of product.
Dear Valued Customer, Thank you for your feedback! We’re glad to hear that you found the ordering process easy and the product explanations helpful. Your satisfaction is our priority, and we’re here to assist you anytime. Enjoy your purchase! If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
Clear and complete product information. East to order. Confirmation of order immediately.
Dear Valued Customer, Thank you for your review. We appreciate your business and look forward to having the opportunity to service your next orders. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
Can't review a product I haven't even received yet.
Dear Valued Customer, Your order shipped 10/14/24. Your USPS Tracking Number: 9400137903332612829046 We encourage you to share your thoughts and experiences with us once you've had the opportunity to assess its effects. Your feedback is valuable to us, and we look forward to hearing about your experience with our product. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
It helps control my appetite so that I am less inclined to eat between meals. I tried skipping lunch but that didn't work well.
Dear Valued Customer, Thank you for sharing your experience! We’re glad to hear that our product is helping you control your appetite. We appreciate your business and look forward to having the opportunity to service your next orders. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
Very good order process
Dear Valued Customer, Thank you for your review. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
I ordered this product for 3 months to lose about 50 pounds. I was impressed the reviews and product has been tested, Now if I Lose some weight, then i will be a happy customer.
Dear Valued Customer, Thank you for review! We're glad to hear you were impressed by the reviews and the testing of our product. We truly believe in its potential to help you achieve your weight loss goals. We’re rooting for your success and would love to hear how it goes for you. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
Dear Valued Customer, Thank you for your review. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
only been using a few days have more energy
Dear Valued Customer, Thank you for sharing your experience! We're thrilled to hear that you're feeling more energized after just a few days of use. Your feedback is important to us, and we look forward to hearing how you continue to feel in the coming weeks. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
Dear Valued Customer, Thank you for your review. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
This product did not meet my hopeful expectations. I’m very disappointed that I did not lose any weight whatsoever. I hope you will honor your promise of a full refund.
Dear Valued Customer, Thank you for sharing your experience. We're sorry to hear that the product didn’t meet your expectations. We’ve sent you a direct email to assist with your concern. Healthy Regards, iHealth Fulfillment
Phenocal has worked for me many years and your shipments are always timely.
Dear Valued Customer, Thank you for taking the time to submit this review. We truly appreciate your business and look forward to servicing your next order. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
Hello, After dieting for years I finally found the one thing that help me lose weight and KEEP IT OFF. It taught me a whole new way of eating! It doesn't make ur heart race... I would buy Phenocal! Start living your best life TODAY!
Dear Valued Customer, Thank you for your review. We appreciate your business and look forward to having the opportunity to service your next orders. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment
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