PhotobookShop (photobookshop.com.au) has a 4.3 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
The quality of the completed lay flat A4 product was amazing and the time from upload to receiving the books was within the specified time-just in time for Christmas. The challenges I experienced were with settings on my computer which denied me access to completed files. These were overcome with support from the product developer help line.
The final outcome was classy.
Reply from PhotobookShop2026-01-05
Thank you Yvonne for your lovely review and support. We really appreciate it!
After some initial issues with reordering books, all went well. Issues were resolved professionally and with friendly courtesy. The books were received in a short timeframe. Very happy with the service. Been using Photobook shop for about 10 years and wouldn’t think of using anyone else. Thanks team.
Reply from PhotobookShop2025-12-05
Thank you, Volker, for your lovely review and continued support. We really appreciate it!
K
Karen Be · 1 review · Experienced 2025-08-31 ·
★★★★★
Unique Family Presents
Decided to take advantage of Photobook Shops August sale and order some jigsaw puzzles as Christmas gifts for the family. I'm pretty certain the Aunties will be very pleased! Found the photo selection/editing stage a little clunky - but that could be the novice driver. All in all pretty happy with our very unique gifts.
Reply from PhotobookShop2025-09-30
Thank you Karen for your lovely review and support. We really appreciate it!
The good: Quick response on your query. I like the materials. Print is good. Workmanship is very good. Considering it is Australia to Canada, shipping is fast.
Things to improve: Opposite the front and back cover should be plain white. More cover option for the HD lay flat. I am not fan of glossy prints, cover or not. Better turn around time in production.
Considering that I am not professional photographer plus the differences in screen color display, I cannot comment on whether the print is what I saw on the screen or it is lighter/darker. It is acceptable to me.
Reply from PhotobookShop2025-08-25
Thank you Edgardo for your lovely review and feedback. We really appreciate it!
